Paul with clients at Ngorongoro Crater enjoying
Kenya Expresso Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2009)
- Member Of:
- KATO & KCTA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $140 to $980 per person per day (USD, excl. int'l flights)
Reviews
IT
Very unpleasant!
It has been a terrible experience with KetSafari Tour.
The only thing they seemed to want is your money and for the rest they didn't care. And the option we had chosen was not even so cheap.
We paid to spend more than a week sitting on a van everyday and travelling for more than 9 hours per day which was a boring and tiring experience and didn't worth the money paid. Once at the lodges what we were doing was sitting in the van (again!) for 2/3 hours to go out on safari with the most silent and speechless driver. On top of this it was even more irritating that we haven't seen much. I know that the safari experience is not like being in a zoo and you cannot predict wether you will see some animals or not but every time once back to the lodges there were bunches of people excited as they have seen many of the big five (especially the most difficult ones). And it was clear that it wasn't only luck but definitely they had a professional driver.
This made us upset all the time. The only 2 sentences our driver was able to say were that we had plenty of time and places to visit so we would have seen something and also he was begging us to invest money on him so we could buy him a new van and he could start his own business!
On the last day, on the way back we refused to stop for lunch despite it was already paid as we were looking forward to end that pain that was making us feeling SO sick!
Reply from Kenya Expresso Tours and Safaris
Posted on Nov 17, 2014We send our apologies as the management board for the incident that happened on your safari.Am very grateful,for you made us review our itinerary.It has been long before such complains were received henceforth we changed the itinerary in order to suit you and other future clients despite it being few days visiting the best reserves in our country which are miles away from each other.Secondly about the driver guide we are amused with his action,because this is our first scene to hear about such actions since our drivers are highly educated and passionate with there work but misconduct wont be allowed thus i promise serious actions will be taken on him after preparation of misconduct report ,for you and other clients as our work is to make you feel at home far away from home by serving clients with amazing safaris ever,impacting knowledge and historical backgrounds for our country.
DE
Email Anna Serratore | 20-35 years of age | Experience level: first safari
WORTHY
It was a very good experience and pretty good deal. Normal price and fair package. The driver was really professional, informed, funny and sweet. Always on time and quite flexible. Except some funny experience during the journey from a side to the other due to office work stops! I would recommend it :)
US
Email Khalilah | 35-50 years of age | Experience level: first safari
Easy booking. Amazing stay in Nukuru!
From start to finish, Kenya Expresso Tours and Safaris created a memorable safari experience for me and my husband. We were able to book without issue, received information about our guide in ample time before our departure, pick up from airport and transfer to the game reserve was seamless, and days out in the reserve with George was excellent.
CN
Email Angela | 35-50 years of age | Experience level: first safari
all good except the hotel they told us no rooms one day before we will arrive.
Good communication, good drivers especially the drivers in Tanzania.
HK
Email Celingt | 35-50 years of age | Experience level: first safari
12 days Kenya - Tanzania Safari
We had a problem about the payment when we arrived Nairobi but Miss Purity & Paul helped us to resolved it immediately. We do appreciate it. Jasckson is professional & friendly safari guide who worked hard to track down the animal for us. We've seen the big 4 except the rhino and a huge migration(so we'll have an excuse to come back again). And all the accommodations were quite comfortable with delicious foods. Really enjoyed. We all had a great time in Kenya. Thank you for KETS team.
AE
Email Kidambi Harish | 50-65 years of age | Experience level: 2-5 safaris
Smooth,comfortable ( i dont mean the ride of course ), no hiccups and overall very satisfied
From the outset very flexible, easy to deal with,polite and courteous with great interest in showcasing Kenya to the tourist rather than for mere commercial gain and above all reasonably priced packages ! Would definitely recommend to others. Our personal appreciation for our guide Mr. Daniel and for a brief yet useful interaction to the manager Mr. Paul, I guess who made our rather physically tiring tour a mentally relaxed one!
IT
Email Alessia Catalani | 35-50 years of age | Experience level: 2-5 safaris
Safe trip with Kenya expresso
Me and my husband had a very pleasent trip in Kenya in September. Paul was very helpful to manage our trip. He answered to all our question in a short time. Kenya is beautifull. We had a very nice guide, our "big baboon" Lucky! He did all to make us feel safe and he always try to satisfay our request. Just a regret...we could not to see the leopard, but we saw lions, cheetah and a lot of beautifull and savage animals! We will never forget Lucky! All the Hotels was perfectly inserted to the african nature and very comfortables. Thank you for all!
Alessia and Gabriele
50-65 years of age | Experience level: first safari
Great introduction to wildlife of Kenya.
We were very pleased with our guide and upgrade to an old but sturdy 4 wheel drive. Our accommodation at Ol Pajeta was great and good in Nakuru and Masai Mara. We tried hard to spot all of the Big 5 but the leopard eluded us. We had all animals and birds identified for us and enjoyed the safari immensely. Our only problem came before the tour, when we were told our deposit had been taken back by our bank. This was quite difficult to deal with as we were left wondering for a few days what was going on. Request for a receipt for deposit were ignored. However all ended up well, though we could have done without the stress before the safari.
35-50 years of age | Experience level: 2-5 safaris
6 day/5 night Safari - 4 parks - with children
We had a great trip with KET, we covered a lot of group and did Samburu, Abedere, Lake Nakuru and the Masai Mara with three children aged 6, 8 and 10, they loved it. In an ideal world we would have taken more time as it was a lot of time in the car, but we didn't have more time and on balance we are pleased we saw so much with each park having such different landscapes and animals. Our Guide/driver was great, very knowledgeable and fun and patient with the children. All the places we stayed were lovely and generally exceeded our expectations. The only slight gripe with that the car, an old land cruiser, was pretty old and some more suspension was wished for at times, plus there weren't seat belts in the back for all of us so we weren't totally happy about that, but it didn't break down and the viewing hatch worked well, so it did the job. I was a bit uneasy as I only found these people on trip advisor and I transferred all the money out in advance, but they were great and it was nice to think that they are a Kenyan company and hopefully all our money is staying in Kenya and not going to some international operator.
US
Email Greg & Lani | 65+ years of age | Experience level: over 5 safaris
Our Seventh Safari with KETS
We always use KETS when visiting our Sheldrick elephant orphans. KETS provides reliable service to the Sheldrick Centers at Umani, Ithumba, Nairobi, and Voi. As we need to bring our own food, the driver helps us shop at the Emali food stalls.
Paul Mwendwa, KETS owner, is a trustworthy and honorable gentleman. He always provides a competitive quote. We highly recommend KETS, especially for Sheldrick patrons.
