SafariBookings has received complaints from clients about Africa Remote Safaris (Kenya).

Reviews

Sort By: Date Most Helpful Rating 31-40 of 43 Reviews
Betty   –  
Qatar QA
Visited: December 2015 Reviewed: Jan 12, 2016

Email Betty

Great Safari Experience
5/5

As a single female, i decided at the last minute to change my travel plans and include Tanzania on my 8 days East African Tour. I emailed Amy at Africa Remote Safari to see if she could assist me with planning an 8-day all inclusive trip. Within an hour, i received a quote and itinerary that was exactly what i was looking for. Amy also assured me that she would get the best guide to make me feel more comfortable. Africa Remote Safaris far exceeded my expectations and not only put together the most amazing tour of Tanzania and Kenya, covering everything in 8 days, but also everything worked within my budget. I have traveled to over 37 countries now and i can say, without a doubt that Africa Remote Safaris is the only tour company that has ever exceeded my expectations and done so with a quality of customer service that is very rare. Thank you Africa Remote Safaris.

Lindsay Allison   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 6, 2018

Email Lindsay Allison  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Lindsay Allison and not that of SafariBookings.
DO NOT EVER USE THESE - THEY ARE FRAUDSTERS - YOU WILL NOT RECEIVE YOUR SAFARI HOLIDAY
1/5

They will happily take your money and then leave you with nothing!

Once they have your money you will not hear from them - they won’t respond to any calls, emails or messages.

They are known fraudsters in Kenya.

Thomas   –  
Germany DE
Visited: July 2016 Reviewed: Sep 5, 2016

Email Thomas

Wonderful trip with great landscape and thousands of animals!
5/5

Had a great 3day-safari in Tsavo East and West. The trip was just amazing. Seen stunning landscapes and all the animals we expected (and much more).Jackson Kilonzo was a great guide, try to get him!
Thanks to Jackson and Steve, hope to come back to Kenya some day!

Cecil   –  
United Kingdom UK
Visited: August 2016 Reviewed: Aug 31, 2016

Email Cecil  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Service! Great Experience!
5/5

All our needs and requests were patiently and promptly taken care of by our tour manager Naphtally from day one. We were picked up at Nairobi airport by our guide, John, who took great care of us throughout our 9-day safari trip from Nairobi-Amboseli-Naivasha-Masai Mara-Nairobi. We managed to see all the Big 5! And what fantastic and memorable animal encounters. John was very experienced and knowledgeable so was able to recommend and advise on the best times and areas for sightings so we got the maximum out of our trip.

We would highly recommend Africa Remote Safaris for your East African adventure!

Traccy White   –  
Thailand TH
Visited: December 2015 Reviewed: Feb 20, 2016

Email Traccy White  |  35-50 years of age  |  Experience level: over 5 safaris

Exciting Tour Experience with Africa Remote Safaris
5/5

"I have travelled all my life. I've combed much of Europe, from the arctic north in Norway to the streets of Seville in Spain, the beaches of Cannes and Nice in France and the medieval heart of Bologna in Italy. I've been on two African safaris (one tented, one not), both "luxurious." I've been on more than a dozen jaunts to India, some guided, others not. Over the years I have discovered that I had rather be lost and disoriented in a foreign country than submit once again to the unbending schedule of a guided tour. Hence I had given up tours of any kind, until Becky Anderson, an American travel agent, suggested I might want simply to list the places my friends and I wished to see in East Africa then let Africa Remote Safaris make accessing them in an orderly way not only possible but thoroughly enjoyable as well. And this Africa Remote Safaris did. They pulled our disparate destinations together and designed a far, far better route than we could ever have done on our own 4 Days Gorrillas Rwanda 5 Days Kenya 5Days Tanzania. They satisfied all our requests and threw in delicious additions, areas of interest we had never considered or even heard of. Our accommodations were well within our means and wonderful. Our guide and driver, not to mention our 4x4 Landcruiser with Hamza Nyelo. Could not have pleased us more. In other words, thanks to Becky and her recommending African Remote Safaris, we had a sensational holiday."

Elena   –  
Belgium BE
Visited: January 2016 Reviewed: Feb 4, 2016

Email Elena  |  35-50 years of age  |  Experience level: first safari

Really nice safary
5/5

Steve was really helpful and came to pick me up in my hotel. Things run very well during my 3-day safari!

Mark   –  
United States US
Visited: December 2015 Reviewed: Jan 20, 2016

Email Mark  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari experience in kenya
5/5

As a family we are hooked on safaris. To us the issue is to have with the best wild life wild place experience coupled with low tourist density, flexibility in what we want to do and also to know that we are supporting real sustainable eco tourism.
We found this blend at Tanzania Bush camps, booked through Africa Remote Safaris. The experience was special for a number of reasons. The first is the great wildlife
1) No set times to return to your camp
2) there is real engagement with the local community who share in the benefits of the conservancy.
Our friends and us have also used Africa Remote Safaris to book other places as they know what is good and can usually get better prices than going direct. We didn't see a Rhino but I think we saw everything else. Great guides. They knew their birds which was a bonus. Every one was so nice and accommodating, friendly and fun. We were very pampered
A 5 star, memorable trip

Daniela Curioso   –  
Italy IT
Visited: August 2019 Reviewed: Aug 19, 2019

Email Daniela Curioso  |  50-65 years of age  |  Experience level: over 5 safaris

IMPECABLE SERVICES, INSPITE OF THE WARNINGS!
5/5

I found the warning after paying my entire safari and got quite nervous, but I am glad to write that our safari was perfectly organized and delivered.
The predeparture communication was clear and quick; we were given all mobiles associated with whatsapp and I received answers to my many questions.
Nondi, our driver, met us at the airport in Dar at 1am and helped us to buy sim cards and change money.
We met again at 5.30 and drove to the Selous wilderness camp,4 hours, safely and carefully.
The Camp is great, across the Rufiji, 20 minutes away from the Selous gate in a superb location on the river.
Our tent was big with 3 beds and an open air shower.
The staff is lovely and made us feel at home; Freddi, Sifuni, Ludovick and Kenneth were the highlight of our stay.
Food was simply excellent, and we Italians are not easy to please;-)
The jeep sits six, but once we were by ourselves. We stayed 5 nights and did 3 full day game drives. Most people stay 2 nights, but after coming all the way from Roma we wanted to explore the park and enjoy its remoteness.
The Company organized also our flights to Pemba.
I am sorry for those who had a bad experience and I am quite puzzled about it, since in our case all the services were extremely professional. We thank Africa Remote Safaris for a once in a lifetime experience!

Igout Maryse   –  
Martinique MQ
Visited: December 2016 Reviewed: Sep 12, 2017

Email Igout Maryse  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Igout Maryse and not that of SafariBookings.
did not take us on safari and did not refund our money!
1/5

Through www.safaribookings.com , my daughter and I have booked a 5 days Safari (from December, 31st, 2016) that should include Serengeti, Tarangire and Ngorongoro (Tanzania) with Africa Remote Safaris: http://africaremotesafaris.com/ . For this we paid an advance of 1200$. We received mails from a so called Naphtally from Africa Remote Safaris confirming our booking.
On December 30th, 2016, we had arrived in Arusha and had still not received any instructions concerning the safari. With the help of the Manager of the hotel where we were staying, we managed to call the Arusha number mentioned on the website and got in touch with a driver who informed us that he had only worked for Africa Remote once. On December 30th, my daughter and I went to bed not knowing whether we would go on safari or not the following day.
In the morning (Dec 31st), we at last received a WhatsApp message from the so called Naphtally indicating that we would be picked up by a driver from another safari operator.
Since ARS had not wired any money to them. We had to pay the full cost of a budget Safari 1800$.
While we were on Safari, ARS wired 440$ to the other Safari operator. This amount was given back to us upon our return by this operator with whom we went on Safari.
Thus, Africa Remote Safari still owed us 760 $. We wrote to them numerous times and once a certain Steve Biko even apologized for the delay and promised that he would soon refund us the money. Almost 2 months later, we still have not heard from him despite our reminders.
It appears that though Africa Remote Safaris claims to have offices in Arusha and Zanzibar, they do not have offices in those places and are only represented in Kenya. The phone numbers mentioned on their sites are only the numbers of drivers who have worked for them occasionally. They also do not have a license to operate in Tanzania and are only represented in Kenya. So if you book with them for a safari in Tanzania all or part of your money may be lost!
We wanted to tell about our experiences with Africa Remote Safaris so that you should avoid a bad and stressful experience on your holiday. They are found directly on (http://africaremotesafaris.com) or through www.safaribookings.com

Brigitte and joël   –  
United States US
Visited: December 2016 Reviewed: Jan 15, 2017

Email Brigitte and joël  |  50-65 years of age  |  Experience level: 2-5 safaris

6 days enjoying the kenyan experience
5/5

We want to thank you for the wonderful trip we made. Everything was excellent. Paul was of remarkable kindness and an outstanding guide. Thanks to him, we could see many animals. He knew how to even see the invisible. Without him the journey would not have had the same flavor. He speaks perfect French and explained to us the names and habits of all animals. All lodges were impeccable. We preferred the Masai Mara and Samburu for the number and variety of animals. We have only one hurry is to go back. thanks again
Brigitte and Joël

Disclaimer

  • All corporate and/or tour info is provided by Africa Remote Safaris (Kenya), not SafariBookings