Reviews

Sort By: Date Most Helpful Rating 51-57 of 57 Reviews
Dr. Michael   –  
United Arab Emirates AE
Visited: August 2023 Reviewed: Sep 10, 2023

Email Dr. Michael  |  35-50 years of age  |  Experience level: first safari

Most excellent and knowledgeable operator.
5/5

African Breeze communications is topnotch and timely eith prompt feedback on eacha nd every query raised.
Customer and tour service is extremely excellent and memorable.
I got great value for money spent, reliability and the tour itself was awesome. I'll definitely be back!

Kwami   –  
Netherlands NL
Visited: August 2023 Reviewed: Sep 12, 2023

Email Kwami  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service. The team goes the extra mile for the tourists. Highly recommend them.
5/5

They chose the best places to stay out. Helped us maneuver the country and recommended safari locations that guaranteed value for money. Very polite staff and high class experience.

Pablo   –  
Spain ES
Visited: August 2023 Reviewed: Sep 12, 2023

Email Pablo  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Pablo and not that of SafariBookings.
several setbacks that have occurred during the Safari.
2/5

On Monday the 13th, ten minutes after departing in the van from Nairobi, Catherine, an employee and intermediary of African Breeze Safari, informed us that we were beginning the safari in a different order without prior consultation with us. Furthermore, she mentioned that there was no availability at the hotel we had booked (AA Lodge Masai Mara) as she had not made the reservations yet. The contract explicitly states that we were required to pay 25% in advance to reserve the hotels (Payment made on June 2, 2023). Despite this, we were accommodated in Masai Mara Camp, which was significantly different from where we had paid to stay. We didn't have water for personal hygiene and had to purchase bottled water with our own money for brushing our teeth and even showering.

Additionally, we didn't have breakfast on the two days we stayed because the camp didn't have enough food for all the people accommodated. Two of our companions even had to share a room despite having paid for individual rooms due to lack of available space.

Due to the aforementioned issues, from the first night, we contacted Catherine in an attempt to find solutions and prevent the situation from worsening. However, instead of helping, she sent a message saying, and I quote, "please focus on positivity so you can enjoy your Safari."

As I mentioned earlier, we booked this safari 3-4 months in advance, paying 25% upfront to reserve the hotels. Therefore, this should have been arranged and resolved well in advance.

I would also like to note that none of the guides had our itinerary. On August 15th, we were supposed to have lunch at Nakuru Sopa Lodge, a hotel we had already paid for, but instead, we had lunch on the way at a self-service restaurant that was nothing like where we were supposed to eat. We arrived at the hotel at 8:00 PM, leaving us only time to have dinner and sleep before leaving the next day, not being able to make the most of its facilities (which is the reason we paid for good hotels, to enjoy the safari and also relaxation).

We informed our guide (Sam) about this incident, and he mentioned that he was unaware since he didn't even have the itinerary.

The following day, the Lake Nakuru safari was rushed and completed within an hour. We didn't have time to enjoy the morning and couldn't even open the roof of the car to better appreciate the views, as it was broken. Not to mention the multiple breakdowns of the car, which required several stops to fix.

On the same day, we stopped at a shopping center to eat, paying for everything ourselves, as the picnic mentioned in the guide was once again not available.

BKumar   –  
United States US
Visited: September 2023 Reviewed: Sep 30, 2023

Email BKumar  |  35-50 years of age  |  Experience level: first safari

Certainly recommend this tours
5/5

Cate is a reliable and trustworthy African safari tour agent. I booked my safari with her online through Safari Booking from California, USA. It was my first time in Kenya and I wanted to make sure I was dealing with a reputable agent. Cate managed my trip professionally, and I had a wonderful experience. The budget I provided was worth it, and I would highly recommend Cate to anyone planning an African safari.

Sylvia Hartwin   –  
Germany DE
Visited: August 2023 Reviewed: Oct 15, 2023

Email Sylvia Hartwin  |  20-35 years of age  |  Experience level: over 5 safaris

The right choice for a beautiful experience
5/5

We choose a 6 days safari in kenya as honeymooners and it was beautiful.our(excellent) driver isaac guided our group through Maasai Mara, Nakuru and Amboseli parks to let us see zebras,monkeys, crocodiles, hippos, all the big 5 and more! The planning was perfect, we could enjoy this beautiful experience in safety, taking alot of pictures. It was a pleasure to watch live all this with great spottee Isaac, taking care of us . Highly recommended!

Ekra Hughes!   –  
Romania RO
Visited: November 2023 Reviewed: Dec 7, 2023

Email Ekra Hughes!  |  35-50 years of age  |  Experience level: first safari

Great Service! Best operator
5/5

We had very nice time! Joseph picked us at the airport as expected & dropped us at our city hotel! Move n pick. Its a hotel in a nice location if you will be travelling for safari. we were so excited and couldn't wait to set off for our safari , eventually we did and Sammy was a great guide and a careful driver.
Our 7 days safari was the best experience ever, we saw the big five & we witnessed the lions hunting ! Everything went as planned, we were dropped off at a train station in Emali to transfer us to Mombasa! We will surely use the company again !

Bilha K   –  
United Kingdom UK
Visited: November 2023 Reviewed: Dec 7, 2023

Email Bilha K  |  20-35 years of age  |  Experience level: first safari

Best company!
5/5

Best team! Great organizer! Very good guide! Simply everything went well as per the itinerary. We found value for our money and carried wonderful experience.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 41
  • 4 star 6
  • 3 star 0
  • 2 star 4
  • 1 star 6
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