JOCKY TOURS TEAM
Jocky Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2002)
- Member Of:
- KATO, AMREF, KWS & TRA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $135 to $1,800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SK
Email Rich | 35-50 years of age | Experience level: 2-5 safaris
good office interaction, driver not perfect
Minneh was great helping get this organized at the start and was quick to respond to our questions and queries, which was fantastic. But there were some mixups on what time we were supposed to be picked up at our hotel to start. Not a big deal, but we were told three different times and ended up ready at 7am while the driver said he was told to get us at 8am. A bigger deal was the 45min wait at the tax office coming home while our driver sorted out permitting issues on the way out. Other safari teams came through the tax checkpoint quickly, showed their receipts, and left -- less than 60 seconds -- while our paperwork wasn't quite right, and so we waited and waited and waited.
The animals of course were great, which is what you want to remember from the experience. And Keekorok lodge, while dated, was a great location and had super friendly staff.
I'd probably be okay using Jocky Tours again for the ease of payment and organizing, but just double and triple check how things are supposed to go on timing. And maybe avoid Leonard as a driver. We didn't get as a warm a fuzzy with him as we might have liked -- he'd clearly done this a lot before, but spent a lot more time on his phone while driving that we would have wanted.
ES
Email Marc | 20-35 years of age | Experience level: 2-5 safaris
Nice safari, old and broken vehicles and poor staff
Although Safari was amazing and we get to see all animals, there's a huge room to improve in staff/drivers and vehicles. Our vehicle was broken two times, we've change to another vehicle, and this was broken again. Drivers due not explain many things, and they drive looking all the time the mobile phone, so the trip was not safe. They don't provide you waters even it's included on the price, you have to request them all the time. On a stop to a restaurant, the driver and vehicle has disappear without saying nothing with all our bags, because they have to repair the vehicle, a bad experience. Price is good.
Reply from Jocky Tours and Safaris
Posted on Sep 7, 2016Hi Marc, Glad that you loved the safari part. We unfortunately regret and apologize for the vehicle breakdowns you had and unprofessional nature of our driver guide of the day. You traveled during peak time of the season and therefore there was a strain in resources, all our guides and vehicles were full booked and therefore we had to out source the guide you used on this particular day and leased his vehicle too. Sorry for the inconveniences caused to you.