Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 2,537
  • 4 star 159
  • 3 star 19
  • 2 star 4
  • 1 star 10

Sort By: Date Most Helpful 1-10 of 159 Reviews
Corentin   –  
France FR
Visited: October 2025 Reviewed: Oct 20, 2025

Email Corentin  |  20-35 years of age  |  Experience level: first safari

Top driver, good price, but be careful about the agents
4/5

We made a 3 days safari in October 2025 with jocky tours. The safari was a wonderful experience. Our driver, Moses, was a very skilled driver, he knows exactly where to find the animals and he makes his best to show us the maximum.
Unfortunately, we had a problem with the agent. When we arrived in our lodges, we booked 3 singles rooms with Jocky, but they booked us a triple room instead. So we had to call them and it took like 2 hours to solve the problem. So finally I would highly recommend Jocky but my advice is to be really careful when you make your reservation, ask the agent a proof of the booking.

Roxy   –  
China CN
Visited: October 2025 Reviewed: Oct 13, 2025

Email Roxy  |  20-35 years of age  |  Experience level: first safari

Overall good experience, but we were not informed about the additional fee before arrival
4/5

We had such a wonderful time on our first safari with James! He always managed to get us the best spots to see the animals and patiently explained every species in great detail — you can truly feel how much he knows and cares about wildlife. He’s also really funny and responsible, which made every ride both safe and enjoyable. My friends and I had so much fun, and even our carmates were lovely — the whole experience was unforgettable. I’ll definitely miss it (and James!) 💛

Charis   –  
Hong Kong HK
Visited: September 2025 Reviewed: Oct 7, 2025

Email Charis  |  35-50 years of age  |  Experience level: first safari

Tour Guide 10/10, The Company 7/10
4/5

Our guide Jimmy is fantastic! He is professional, friendly, helpful and has excellent driving skills. He has eagerly done his best to let us see all kinds of wildlife. He is very knowledgeable and informative, too. He deserves a 10/10 rating.

Before my booking, I had clarified clearly many questions with Jocky Tour customer service by email, among those are maximum number of participants, bottled water supply, accommodation and optional items:
i) The company promised the maximum number of participants would be 7 including the guide, and this was the main reason why I chose Jocky Tour; but eventually our tour had 8 people including the guide. Yet I understand this might be the industry's common practice to maximize their resources.
ii) 1L per day of bottled water per day per guest had been promised but bottled water ran out in the 3rd day. Luckily this didn't cause much a problem as I had my water refill at the accommodation sites.
iii) I had explicitly requested staying in Buraha Zenoni (8.9 rating on Trip.com) for the 3rd night but again we became staying at Hillcourt Resort (6 rating on Trip.com). Luckily except the defective faucet in my room, I had a restful night in Hillcourt.
iv) The optional item of boat ride in Lake Naivasha costing USD30 was communicated in email beforehand. Only when we arrived at the Hippo Boat operator did we know that the total cost is USD30 for boat ride plus USD20 for a short safari walk. The walk (~45min) was conducted by a guide named Samuel who spoke extremely softly that it seemed he didn't care whether you could hear him or not. In the latter part of the walk, he did not speak at all but just led the way and we just kept walking continuously for like >2o minutes. But the boat ride is good though.

However, Jocky Tour's customer services were quick and precise. The jeep was powerful for rugged roads. Group tour's price was fair, and that's why I should not have expected too much. Programme was delivered as promised.

AP   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 25, 2025

Email AP  |  20-35 years of age  |  Experience level: first safari

Decent
4/5

We recently returned from a 7-day safari in Kenya and had a great experience overall, thanks in large part to our guide, David. From the moment we met him, he was incredibly friendly, knowledgeable, and helpful. He made sure we were comfortable, answered all our questions, and had a great eye for spotting wildlife.

David went above and beyond to make our days enjoyable – from early morning game drives to sharing insights about the local culture and environment.

The only reason I’m giving 4 stars instead of 5 is not because of David, but due to some of the accommodations along the way. While we understood some might have been 3-star lodges/camps, a few were below what we expected in terms of cleanliness and comfort.

That said, the last accommodation – Manjaro Tented Camp – was absolutely amazing. It was clean, comfortable, and had a very warm and welcoming atmosphere. A perfect way to end the trip- 100% recommend!

If you’re planning a safari in Kenya and have the chance to request David as your guide, do it – you’ll be in good hands!

Magali   –  
Belgium BE
Visited: September 2025 Reviewed: Sep 19, 2025

Email Magali  |  20-35 years of age  |  Experience level: first safari

Great Game Drive in Maasai Mara
4/5

I had a good times with Jocky Tours and really enjoyed our game drives. We could have a full day + one evening visiting the Maasai Mara park and saw lots of animals specially lions, cheetahs and leopards which we got lucky to see. Our guide, James Gichina, was really great helping to find animals and there if we needed him through our stay. The camp was as expected with good food.
The only down is the organization at the beginning of our trip as we have to enter Nairobi CBD for administration and lost lots of time there for nothing. Once we were picked up by our guide James (in a good car), everything went smoothly.

Jerome   –  
Belgium BE
Visited: September 2025 Reviewed: Sep 19, 2025

Email Jerome  |  20-35 years of age  |  Experience level: first safari

Professional organisation offering expected game drive in Masai Mara
4/5

The pick up at Nairobi is always a bit chaotic. Indeed, no matter where do you stay, a cab has to take you in the cbd where you will pay the activity (we paid in US dollars). Then, you directly go to Masai Mara in a nice 4x4 vehicle driven by your guide. For us, it was James Gichina who was really good during the game drive to bring us close to the animals and especially the big 5. Regarding the hotel, it fits the expectations, the food was good. To resume, it was a great experience to discover the wild world of Masai Mara,

Alberto Gómez y Maria Ruiz   –  
Spain ES
Visited: September 2025 Reviewed: Sep 17, 2025

Email Alberto Gómez y Maria Ruiz  |  20-35 years of age  |  Experience level: first safari

Amazing
4/5

Very resolutive, they make you an affordable route of safaris with the best guides, the experience was really incredible, and we were very satisfied.

Honour mention to our wonderful guides, Francis and Brian, who came with us in every moment. They located the animals in the wild really quick, even if they were far or almost impossible to see. They carried us to the animals as near as permited, and they explained us a lot of interesting data about the the animals too. Also they were really nice and helpful, specially with some managements as the check in in the hotels, changing money to dollars in Nairobi or buying a sim card for having internet in the tour.

We loved all the parks and reserves, they all have incredible views and a lot of animals living their lifes and in general very easy to see. It was amazing. Specially the reserved we enjoyed the most was the Masai Mara, it was absolutely stunning, and we loved every moment we stay and every animal we saw.

In the other hand, we accorded some hotels to complement our stay in the several parks, and they changed us all but one the 4 hotels, in general the changes were not so bad but in one case it was a camp hotel wich we didnt like as much as the one we have accorded with the company; said that, the hotels were in general amazing, with all the facilities needed, and the guides helped us a lot with the incidence previously commented.

In conclusion, an incredible experience. Dont hesitate about taking Francis and Brian for guiding you, because they transformed a very good experience in the best tour that you can experience.

Adrian   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 15, 2025

Email Adrian  |  50-65 years of age  |  Experience level: first safari

Good
4/5

We saw lions, giraffes, leopards, elephants, zebra, buffalo, cheetahs, warthogs, Guinea fowl, huge pelican scavenger type birds, hippopotamus, crocodiles, gazelle, many types of antelope species, all within the first day and half. Driver/ guide (John Mwangi) was skilled, efficient, friendly and knowledgeable, and hard working - thanks John. A little organisation niggle was soon worked out. I think it was value for money.

Ruth   –  
Ireland IE
Visited: September 2025 Reviewed: Sep 11, 2025

Email Ruth  |  20-35 years of age  |  Experience level: first safari

Great Private 5 Day Safari! But read notes below :)
4/5

Had a 5 day safari with Jocky Tours, private tour with 3 nights Masai Mara and 1 night in Lake Nakuru.
Picked up by our guide and driver James.

Headed to Masai stopping at the Great Rift Valley viewpoint along the way. The trip took 6 to 7 hours, the jeep was quite old with seatbelts not working very well, seats not super comfortable for a trip that long. Arriving at Lenchada Camp we were greeted by the owners and brought for lunch. The food for the 3 days was good, rice, beans, veg. Happy to have Vegetarian option everyday.

We headed on an evening game drive & then had 2 full days of game drives. Then we left for Buraha at Lake Nakuru. We arrived at 3pm and had the evening free. I had thought we had a game drive that evening (my mistake upon re-reading the schedule info from Jocky Tours), but again we felt that this should have been communicated by our guide, a simple "today we are driving here, we will stop here and here, let me know if you need additional breaks, upon arriving you will have the evening free to rest for the game drive the next morning".

After our morning game drive at Lake Nakuru we headed back towards Nairobi stopping along the way for lunch at one of the Curio shops.

Safely back to Nairobi around 3pm.



Positives:
- Saw the big 5 + a plethora of animals, birds, lizards, was truly fantastic.
- James was a safe driver, was great for spotting animals and he was a chill guide for people who want a calm atmosphere.
- Lenchada camp had everything we needed, hot water, plenty of time to charge phones / cameras, amazing wifi, mosquito net (definitely needed).
- Buraha Zeoni resort at Lake Nakuru was great to stay.
- In all places staff were very friendly, helpful + accommodating.

Room for improvement:
- The jeep was old & unclean even when we were first picked up, seats extremely dusty since day 1, seatbelts not tightening properly, seats like rocks, very uncomfortable for a 7 hour drive.
- When we were picked up we headed to the Jocky Tours offices in the city centre, this was not communicated when booking and it felt a bit odd leaving the jeep open with many people around, with all our luggage inside as we headed to the offices, this needs to be communicated to your customers as I was not expecting this and created some apprehension.
- Really felt that information was limited from the guide in terms of schedules, plans for the day, info on animals was very basic. Would have been nice to hear more about the animals, their migration patterns, why certain animals graze together, who is nocturnal v not.
- Would also have been nice if we had been told about the Masai people, their culture, why they wear red etc found ourselves googling a lot as we were not being told by our guide.
- Buffet food at Lenchada camp is not kept covered and is left open for hours in the morning and at dinner. Many flies and insects landing on food.
- Despite communicating that we were vegetarian, our packed lunches on 1 of the 2 days were meat and we couldn't have our lunch that day, which was not great considering it's a 12 hour day out.
- On the second day of our full game drive, we returned to camp earlier than the previous day (2 hours earlier) this was not communicated to us, we just began the journey back to camp and it was disappointing as we had planned to take some pictures of the sunset on our last day in the Maasai.

YF   –  
Malaysia MY
Visited: August 2025 Reviewed: Aug 27, 2025

Email YF  |  20-35 years of age  |  Experience level: first safari

All good
4/5

Smooth journey with the Jocky Tours during the 8 days Maasai Mara-Nakuru-Naivasha-Amboseli tour in Kenya. I like that there is minimal deposit required and email communication with the office is smooth.

Our mid range accommodations are fantastic though it depends on luck on the animal sightings. First guide Wickcliff is great but second guide James can explain more i find.

Pickups are punctual.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 2,537
  • 4 star 159
  • 3 star 19
  • 2 star 4
  • 1 star 10
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