Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 132
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 133 Reviews
Vanessa   –  
Germany DE
Visited: September 2025 Reviewed: Sep 26, 2025

Email Vanessa  |  35-50 years of age  |  Experience level: first safari

One of the best vacations we ever had!
5/5

We had the best time during this tour! All the organization part was done with Edison via email, who was always very responsive.
Arriving in Rwanda, we were picked up by our guide/drive Jackson, who did a tremendous job driving us around, telling us about both countries and making sure our dietary restrictions were being considered. The itinerary was perfect! We felt we did a lot without feeling tired. We cannot recommend this tour and agency enough! Definitely a vacation to remember forever.

Pamela   –  
Australia AU
Visited: September 2025 Reviewed: Sep 18, 2025

Email Pamela  |  50-65 years of age  |  Experience level: over 5 safaris

Volcanoes Golden Monkey trek, Bwindi Gorillas, Kalinzu Chimp trekking - 5 day tour RWANDA and UGANDA
5/5

I cannot speak highly enough of my trip to Rwanda/Uganda organised through Bamboo Eco Tour company. From the moment I considered booking, throughout the whole process I received very good communication about the book process and what to prepare for and expect on my trip. Thank you Edison!

As for the trip, I had totally the best driver/tour guide for the entire trip. Amanya was amazing. It was great to have his local knowledge and he was both attentive and I felt very safe as a lone female traveller.

I had the best time and will definitely consider returning to Uganda. My next rip would also include visiting Murchison Falls/NP.
Thanks again - Amanya and Bamboo Eco Tours.
I loved my trip every single day!
Pamela

Andrew   –  
United States US
Visited: August 2025 Reviewed: Sep 17, 2025

Email Andrew  |  Experience level: first safari

Dream gorilla & chimp adventure—personalized, professional, and beyond expectations
5/5

I went on a four-day private gorilla and chimpanzee trek that started in Kigali, Rwanda, passed through Uganda, and ended back in Kigali. The experience was fantastic from start to finish.

Edison was incredibly responsive—he took the time to tailor the trip to my budget and schedule, guided me through the visa process, and was flexible with last-minute schedule changes. His attention to detail made planning easy and stress-free, and he patiently answered my endless questions at all hours of the day.

The gorilla trek was truly a dream come true. My driver, Herbert, was equally wonderful—safe, thoughtful, and genuinely enjoyable to spend time with. He went above and beyond to make the trip comfortable, even helping me get medicine after a wasp sting. He also took the time to prep me for each experience—the gorilla trek, chimpanzee trek, and the boat tour—so I knew what to expect and could get the most out of each activity. His care and effort made the journey even more memorable.

Overall, I would highly recommend Bamboo Ecotours to anyone considering this kind of trip. They offer a professional, personalized experience that really makes you feel taken care of.

Ariela   –  
United States US
Visited: July 2025 Reviewed: Sep 10, 2025

Email Ariela  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing customized experience in Uganda and Rwanda
5/5

My friend and I went on a 12 day tour with Bamboo. We started in Uganda and ended in Rwanda. They customized the tour with the activities we wanted to do. Edison, who is the owner, made the itinerary. He always answered my emails (which there were many) very promptly. Our guide/driver was Herbert, and he was amazing!! I actually cried when we said bye to him. He was friendly, caring, knowledgeable, has amazing eyesight and was able to spot animals far away, and was an amazing driver. We really had the best time with him!! This trip was amazing!! My friend and I are both vegan, and we had some issues at some of the lodges at the beginning of the trip, but then Herbert called the others in advance to give them a heads up to make sure there would be food for us. I really can't say enough good things about Bamboo Ecotours. I would recommend them to anyone in a heartbeat! Very very happy that we booked with them!

Lynda   –  
Australia AU
Visited: August 2025 Reviewed: Sep 8, 2025

Email Lynda  |  65+ years of age

Clear and prompt communications with Edison ensured a smooth gorilla hiking experience
5/5

My amazing gorilla trek was seamlessly coordinated by Bamboo EcoTours. Every step of the trip, from initial inquiry to delivery, was a breeze, thanks to Edison's clear and timely information. My driver/guide, Amanya, was prompt and friendly and provided information about things along the way on our drive from Kigali to Lake Mulehe and Bwindi National Park. I decided to do the Golden Monkey trek the following day after completing the Gorilla trek, and again this was organised with no fuss. I highly recommend Bamboo Eco Tours!

Ashley   –  
United States US
Visited: August 2025 Reviewed: Sep 5, 2025

Email Ashley  |  20-35 years of age  |  Experience level: 2-5 safaris

What a Wonderful Time!
5/5

We had the best week with Fred our tour guide. He was knowledgeable, easy going, kind and had good communication! Edison has beyond excellent organizational skills during the planning process. 10/10 we would recommend Bamboo Eco Tours, thank you for memories to last a lifetime!

Joanne   –  
Canada CA
Visited: August 2025 Reviewed: Aug 28, 2025

Email Joanne  |  50-65 years of age  |  Experience level: first safari

Professionally Executed Gorilla Trek Tour
5/5

Bamboo Eco Tours provided a well executed and professionally arranged gorilla trek experience for us out of Kigali, Rwanda to Bwindi National Park in Uganda. They were very responsive to all questions and requests while initially arranging the tour and made a number of recommendations with regards to activities to include. They provided all needed information for both the tour itself and advance preparation. They were very responsive to questions. In addition, our guide was professional, friendly and prompt. Our accommodation was first class with attentive staff and very comfortable rooms. While the price of the trekking permits is quite high (as set by the government), the cost of the remainder of the tour was very affordable. It was very remarkable to see the gorillas in their habitat - a once in a lifetime opportunity. Would highly recommend Bamboo Eco Tours.

Vicki   –  
Canada CA
Visited: August 2025 Reviewed: Aug 19, 2025

Email Vicki  |  65+ years of age  |  Experience level: 2-5 safaris

Reliable, organized, prompt - Perfect!
5/5

Bamboo Eco Tours organized a 4-Day Uganda Gorilla & Golden Monkey Fly-In Safari for our family of 5. The trip exceeded our expectations! Bamboo Eco Tours provided complete, accurate information and perfect execution of our gorilla trek tour from my initial inquiry through to dropping us back at the airport at the end of the tour.


I researched many companies for a gorilla trek in Uganda before deciding whole heartedly on Bamboo Eco Tours. Edison answered all my questions (and there were many!) quickly and thoroughly, offering options that I hadn’t considered. Once I had decided on the tour, all the flights, permits and accommodation bookings were quickly completed and I was kept informed at every step.


We landed in Kisoro and met our driver Jackson, a lovely, kind person who immediately put us at ease with his friendly, outgoing manner and great sense of humour. Jackson was very knowledgeable and shared information on Ugandan culture, customs and daily life. We are very appreciative of the effort he made to make our trip memorable. The vehicle used was clean, comfortable and well maintained.


We chose Ichumbi Gorilla Lodge for our first 2 nights - the cabins are beautifully appointed and maintained, meal options varied and well prepared and the service team truly engaging. Lake Mulehe Safari Lodge accommodation was a little tired in comparison to Ichumbi but offered stunning views of the lake.


I highly recommend Bamboo Eco Tours - wonderful people at every step. Thank you so much Jackson and Edison - you helped create wonderful memories for our family in your beautiful country!

Alessio   –  
Italy IT
Visited: July 2025 Reviewed: Aug 5, 2025

Email Alessio  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent organization, very efficient communication and support. Great 17 days trip experience!
5/5

Edison from Bamboo Ecotours was really a great person to deal with during our trip plan. Since the beginning he has been really helpful, clear, well organized and detailed in the information provided.
He was very quick to respond since the beginning with superlative attention in organizing all the details and drawing down the trip schedule.

We arranged together with him some modifications to the original plan, adding some days: everything has been managed wonderfully.
Bamboo Ecotours dealed with all the nexessary bookings and formalities for all the trip.

The trip itself has been a great experience, with a perfect 4x4 car and Fred was a great and experienced guide and driver. He well managed all the trip, providing with information, explanations and support.

We opted for budget accomodations, and every accomodation provided by Bamboon Ecotours was really good without any issue.

Planning with Bamboo Ecotours was easy and quick. If we ever plan another trip in Uganda or Rwand, we will definitely book again with Bamboo. Highly reccomended company!

Dr Doug MacKie   –  
Australia AU
Visited: July 2025 Reviewed: Jul 27, 2025

Email Dr Doug MacKie  |  50-65 years of age  |  Experience level: 2-5 safaris

High Levels of Integrity and great communication
5/5

Gorilla trekking is the highlight of any trip to Uganda but requires significant preparatory working especially in securing the right permits on the right day.
Edison excelled at this letting us know about availability and cost and talking us through the application process. The permits are payable in advance in full and it take confidence to send the funds to someone you have never met but Edison's reputation and integrity made this a smooth process. On the morning of the trek, Amanya picked us up from out =r lodge and organised the admin and which group we'd be trekking. Be aware they don't come on the trek with you as it's limited to 8 people per group

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 132
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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