Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 120
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 121 Reviews
Nicole   –  
United States US
Visited: June 2025 Reviewed: Jul 13, 2025

Email Nicole  |  35-50 years of age  |  Experience level: first safari

Very efficient and friendly to deal with.
5/5

What an amazing experience! Everything went perfectly. From booking a year in advance and all the follow up questions I had until our actual trip, Edison (owner) was wonderful to deal with and very speedy communication. When our tour started, Fred was our guide. Fred was a wonderful guide, everything from answering questions, to providing information. He made sure that we completed everything on our to do list. At the end of each day, he went over what the game plan was for the next day. The highlight of our trip was the gorilla trek, which we saw a very large family. The chip trek was equally as enjoyable. On the Akagera Driving safari, Fred did a great job finding and pointing out animals to us. Bamboo Ecotours offers a great variety of tour options and we were able to customize the tour a tad with changing up one of the hotels. All lodging and food provided on the tour exceeded our expectations. Planning with Bamboo Ecotours was easy and worry free. If we ever plan a trip an Uganda, we will definitely use you. Thank you Edison and Fred for a wonderful trip. It truly was a once in a lifetime experience.

Kevevin   –  
United States US
Visited: June 2025 Reviewed: Jun 26, 2025

Email Kevevin  |  65+ years of age  |  Experience level: over 5 safaris

Well organized and timely.
5/5

Everything on the tour went smoothly and the experience will last a lifetime. I would recommend Bamboo
Ecotours to friends and family without hesitation.

Jeff   –  
United States US
Visited: May 2025 Reviewed: Jun 7, 2025

Email Jeff  |  35-50 years of age  |  Experience level: first safari

Incredible experience
5/5

Experience of a lifetime! We got incredible up close time with there family of gorillas. Our guide was super helpful, knowledgeable, and friendly. The lodgings were gorgeous. Highly recommend Bamboo!

Rebekah   –  
Australia AU
Visited: May 2025 Reviewed: Jun 7, 2025

Email Rebekah  |  20-35 years of age  |  Experience level: 2-5 safaris

Very professional, easy to communicate with and took such good care of us!
5/5

We loved our tour with Bamboo EcoTours! Our guide Jackson was amazing! He was so knowledgeable, friendly and flexible with us, he also knew some great local spots to take us that were so enjoyable! The gorillas were of course amazing, the budget accommodation we stayed in was also amazing and the coffee experience was also amazing! Would definitely recommend this tour to anyone!

Gabriel   –  
United States US
Visited: May 2025 Reviewed: May 17, 2025

Email Gabriel  |  20-35 years of age  |  Experience level: 2-5 safaris

Experts
5/5

Bamboo ecotours, my guide Herbert, and the administrator Edison made my time in Uganda an unforgettable and flawless experience. These guys are serious experts at their craft! My guide and driver, Herbert, was absolutely proficient at navigating the country and national parks, teaching me about the animals, nature, and culture at every place we went. The accommodations and food were incredibly organized, clean, and comfortable. All in all this company and the experience they provided exceeded my expectations and I am very grateful for their work. They’re truly worth every penny!

Nazan   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 22, 2025

Email Nazan  |  35-50 years of age  |  Experience level: 2-5 safaris

Could not ask for a better tour/safari
5/5

Loved every second of it. And from the beginning they were amazing, explaining everything to me without being pushy. Edison is a very patient professional gentleman to arrange this with- who I believe is the Boss - and my lovely driver (now friend) John, amazing guy, amazing guide and the effort he put into showing me everything was fantastic. He is an amazing driver and smileyst tour guide
Uganda and Rwanda is in now top of my favourite places in the world ..amazing landscapes, birds gorillas, chimps , lions and many more unique creatures..People are lovely, generous and friendly and man the food was to die for...fresh and delish
Highly recommend

EW   –  
Canada CA
Visited: February 2025 Reviewed: Feb 15, 2025

Email EW  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing!
5/5

I chose Bamboo because they had so many good review and were quick to respond to any questions I had. It was the right choice. Edison was super attentive in organizing the trip down to the tiniest detail. And Jackson was the best driver and guide I could have asked for. The safari, gorillas, chimps, monkeys, food, lodges - everything about this trip was amazing!!!

Shi   –  
China CN
Visited: February 2025 Reviewed: Feb 11, 2025

Email Shi  |  20-35 years of age  |  Experience level: first safari

Unforgettable memories with BambooEcotours.
5/5

I booked a 9-day trip with Bamboo, and I must say, Edison's response to my emails was incredibly prompt. His friendly demeanor and understanding of our needs stood out. After comparing several travel agencies, Bamboo gave us the most reliable impression, and the experience proved this to be true. Herbert, our driver and guide, was kind, dependable, honest, and an excellent communicator with superb driving skills. He felt more like a friend than a guide. Whenever we encountered difficulties, Herbert was always there to help us resolve them, making everything go more smoothly. Traveling to Uganda is not yet very popular among Chinese or Asian tourists, but I believe its popularity will grow in the future because Uganda is a beautiful place that is definitely worth visiting. I hope this review will be helpful to Chinese travelers considering a trip to Uganda.

Linda   –  
Germany DE
Visited: January 2025 Reviewed: Jan 21, 2025

Email Linda  |  20-35 years of age  |  Experience level: 2-5 safaris

A perfect day!
5/5

Communication with Edison was very friendly, prompt and professional. We were driven and accompanied by Amanya. The time with him was very pleasant, he informed us about everything in detail, was friendly and we felt very comfortable. The gorilla trekking was simply great and we will never forget it. The rangers always made sure that we were okay and helped us with obstacles on the way (ants, branches etc.). Everything was perfect and the tour is highly recommended.

Jan R.   –  
United States US
Visited: August 2024 Reviewed: Dec 12, 2024

Email Jan R.  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent Tour Experience
5/5

This is a few months overdue, but I wanted to share that my husband and I really enjoyed our 3-day Gorilla Uganda Trek tour with Bamboo Ecotours. Everything went smoothly from our emails with owner Edison who was very helpful is assisting us with selecting the right trip, to our driver-guide, John who took care of us from the pick-up at our guest house in Kigali, the drive to Ichumbi Gorilla lodge, the drive to the Gorilla Trekking start at Bwindi Impenetrable National Park to the Mgahinga National Park for Golden Minkey trekking, then back to Kigali to the airport. Thank you for a wonderful trip!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 120
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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