Reviews

Sort By: Date Most Helpful Rating 41-50 of 121 Reviews
Masooma   –  
India IN
Visited: May 2018 Reviewed: May 27, 2018

Email Masooma

Magical. I think they lived up to their name. They made our trip really so comfortable and pleasant.
5/5

Pamela Wanjugu of Magical Retreats is the person to go to if you want a well planned trip to Kenya. She really planned our trip so that we could have a stress free time and booked us into the charming and luxurious Ashnil Mara Lodge where she saw to it that we could comfortably fit everything into our schedule. We had a great time thanks to her and the very polite and excellent guide and driver Peter. The most unusual birds and animals were spotted by Peter while deftly managing to manuoevre the vehicle without getting stuck in the muck. Thanks to Pamela, Peter and Magical Retreats we will take back memories of the lovely people of Africa too.

Anne   –  
Kenya KE
Visited: April 2018 Reviewed: Apr 18, 2018

Email Anne

Experience guaranteed.
5/5

Magical retreat was up the bar. My boyfriend, niece & myself are just finishing a 10-day Safari. We started off at the Aberdares through Bogoria, Naivasha, the Mara, Mombasa & finally Watamu.
The dedication to excellent and responsive service is tangible. Very experienced, client oriented and true to character is magical retreats Pamela.
You will not regret it

Thanos   –  
United Arab Emirates AE
Visited: April 2018 Reviewed: Apr 14, 2018

Email Thanos  |  35-50 years of age  |  Experience level: first safari

Absolutely marvelous time & great experiences thanks to Pamela & Magical Retreats & Adventures Tours
5/5

Our family holiday to Kenya was a 5-star experience to say the least. The professionalism of Pamela and Magical Retreats & Adventures Tours organized an absolutely marvelous experience for us! Our driver picked us from the airport and drove us to all destinations safely and professionally. By providing insights known only to locals we were able to understand more about the destinations as well as the culture of Kenya. Accommodation booked by Magical Retreats & Adventures Tours was without question the best, with great food, amenities and services. Safaris couldn’t have been organized better as we have had the most amazing experiences with lions practically resting next to our van!! And our driver knew where exactly to find all of the big-5 and beyond!! From Amboseli to Nakuru and Masai Mara our trip was full of highlights and great memories! Thank you Pamela and Magical Retreats & Adventures Tours :)

Yusup Adi Zarmawan   –  
Ethiopia ET
Visited: April 2018 Reviewed: Apr 9, 2018

Email Yusup Adi Zarmawan  |  35-50 years of age  |  Experience level: first safari

Good managing and nice communication
4/5

communication good
service good
living good
the safari good

SANDEEP   –  
Nigeria NG
Visited: March 2018 Reviewed: Apr 8, 2018

Email SANDEEP  |  35-50 years of age  |  Experience level: 2-5 safaris

It was Oscem as usual, this was second time visit to Masai Mara in a span of 3 month.
5/5

There is no words to express about Magical Retreats. Everything was so arrange and on time that i have nothing to worry ..... Ms Pamela took great care since from landing to Nairobi airport. She is absolutely very nice,soft spoken lady and understand the value of time. This was my second visit to Masai Mara from Magical treats and as usual everything was well arranges and tuned. Mr Peter who was my driver is a very gentle man and having well knowledge of Masai Park and due to his effort this time also i manage to c BIG 5 . I wish great success to Magical Treat and big Thanks to each and every person of the company.............

Ishita Sharma   –  
India IN
Visited: March 2018 Reviewed: Apr 2, 2018

Email Ishita Sharma  |  20-35 years of age  |  Experience level: first safari

Surreal Masai Mara and excellent hospitality
5/5

I had an awesome safari experience with Magical Retreat and Adventure tour. The moment I started communicating my queries with Pamela, my trip organiser I got a very comprehensive responses from her. She answered most of my queries with adequate information before I even ask her.
After I registered with her, she was always there, very prompt in planning my trip and answering queries. The way she handled our concerns and planning, I was assured we are in right hands.
The day we reached Kenya, she surprised us by receiving us on te airport. We felt so good to be received so well in another country.
Then trip began, our driver was very jolly and cool company telling us exciting stories and facts about Kenya.
The stay and food was beyond expectation. And Masai Mara was surreal. Meanwhile Pamela kept tracking our trip and asking us our well being.
Lake Nakuru was also so beautiful.
Overall the trip was huge success without any hiccups , best memories were created. Thanks to Pamela

Alaa   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Mar 19, 2018

Email Alaa  |  20-35 years of age  |  Experience level: first safari

We had a great trip with Magical Retreats & adventures tours
4/5

We did the booking via WhatsApp with Pamela. She was so friendly . We booked a package tour including transfer. Park tickets. accommodation.we booked private Car . We were 2 Adults + 2kids. Save driving. Our TourGuide& Driver Mr Massaga was perfect. Good knowledge.we saw the all big 5.

Jesse   –  
Uganda UG
Visited: February 2018 Reviewed: Feb 13, 2018

Email Jesse  |  20-35 years of age  |  Experience level: 2-5 safaris

Honest, understanding, fun, knowledgable of sites, effective and effici in their service delivery.
5/5

I was very much impressed with everything about them. They were helpful and very courteous. Communication was honest coupled with excellent service. We were taken to Masai Mara for a tour in the park which was very fascinating. Considering the distance by road Pamela our travel consultant was able to get us slots with my wife on a plane on short notice to save us the long road trip back to Nairobi. We were so amazed with her efficiency in that. On arrival in Nairobi from Mara we were offered extra activities that is visiting the giraffe and elephant orphanages at no extra cost. Asante Magical Retreats!! We were later teansferred to Mombasa for more leisure and all this time the fleet personnel were very helpful and knowledgable of the sites along the way. Big ups to Livingstone!! The hotels in which we were booked were relaxing and fun. All they would tell us Magical Retreats got you covered. We had access to all activities especially in Mombasa. All i would say is that Magical Retreats and Adventures is to me a very professional, fun, and passionate tour operator. Will definently recommend them to friends and relatives

Carl   –  
Qatar QA
Visited: January 2018 Reviewed: Feb 6, 2018

Email Carl  |  20-35 years of age  |  Experience level: first safari

The whole experience starting from the airport and the safari was well organized and comfortable.
5/5

The agent from the company, Pamela was very helpful in organizing the tour for a last minute booking. There was a driver waiting for us at the airport and he was always on time for the whole tour. Although being the low season for safaris we saw all of the big 5 animals expect for the hard to find rhino. The accommodations were beyond our expectations. The food was excellent and the staff was very friendly and courteous. We were given packed lunches and snacks during the day safaris. I would definitely recommend booking a safari with Magical Retreats & Adventures Tours.

Sheila Mae Salvana   –  
Qatar QA
Visited: January 2018 Reviewed: Feb 5, 2018

Email Sheila Mae Salvana  |  35-50 years of age  |  Experience level: first safari

Everything was perfectly organized from the pick up, drop off, accommodation, foods and tour guides.
5/5

It was excellent. I have no complains. I love would to go back again in Kenya in the same tour.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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