Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $75 to $1,191 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Jan | 65+ years of age | Experience level: first safari
Exceptional Service
We had an excellent experience with Safari.com and in particular Cearl Marney. She gave us various safari packages to choose from and we selected Tilney Manor at Sanbona Game Reserve. Cearl was very efficient in making the booking and keeping us up to date. Their professionalism is to be admired and I have no hesitation in recommending this company.
CA
Email Bonnie Holman | 50-65 years of age | Experience level: first safari
Excellent hospitality
Hoyo Hoyo safari lodge has exceptional hospitality and the staff are extremely friendly, knowledgeable and aim to please!
The experience was amazing and trip of a lifetime. The rooms are as seen on website! So cool!
The only negative I have to say is the smell in the rooms (musty smell) needs to be addressed! I’m not sure if it’s due to all the rain recently or if that is the way they are due to the bamboo walls!
After I booked, did not communicate what she should have.
I had a good experience booking my trip, but after I paid, communication was lacking. When I was looking to book, the agent got back to me very quickly. Once I paid, it could be days before I heard from her. I've never used a travel agent before, but I expected to be told more. I was not given a detailed itinerary until a day into our trip by someone else on the ground, who was supposed to be available to me. Also had no idea we were flying into Zimbabwe (supposed to go to Zambia and Botswana). We needed a Declaration and $100 US dollars to enter the country. This was not communicated to me at all!!, and we almost didn't make it in. I assumed a travel agent would let know. Am I wrong?? Then I got very sick (got insurance with booking) and asked the person I was to contact on the ground what to do, and crickets. The actual places and things that were booked were wonderful and exactly what I wanted. It would have been nice to have the communication, especially since I was't sure we could continue in Zimbabwe and would have to return to South Africa.
Email Steve | 50-65 years of age | Experience level: first safari
Set and forget (Vic Falls Safari Lodge did it)
While the lodge staff and the experiences werefantastic, Safari.com provided no itinerary, luxury deck on cruise not honoured.
It was like a set and forget.
Once we had booked and paid there was little or no communication from them.
Hence we arived at Lodge not having an itinerary!
We had to take a photo of our itinerary from lodge to find out what it was!!
Email Claudia | 35-50 years of age | Experience level: first safari
A Dream Safari Made Perfect by Mel & Safari.com
Celebrating my 45th birthday on an African safari was a lifelong dream, and Safari.com made it absolutely unforgettable. Mel was incredible from start to finish helping me choose the perfect itinerary, accommodations, and safari experience while always being available to answer questions and offer guidance.
Planning a trip like this can feel intimidating, but Mel’s professionalism and communication made the entire process seamless and stress-free. From arrival to departure, every detail was perfect. The safaris were spectacular, and the accommodations were truly five-star amazing. A trip and birthday celebration I’ll never forget!
Top notch!
Anja at Safari.com took a lot of time to find a perfect itinerary for our group that fit everyone's budget. She paid attention to detail and went the extra mile to accommodate our requests. The entire trip was as smooth and seamless as can be. We loved everything about it and will absolutely recommend it to anyone wanting to take a safari