Reviews

Sort By: Date Most Helpful Rating 41-50 of 57 Reviews
Claus   –  
Denmark DK
Visited: February 2017 Reviewed: Feb 20, 2017

Email Claus  |  50-65 years of age  |  Experience level: over 5 safaris

Everything just went very well. Perfect trip
4/5

Communication good and quick response
The driver always came on time - the game drives were just perfect and the driver was eager to show as much as possible. The accommodation was perfect except that the staff was "too eager" to make our stay at Ashnil perfect.

Sonja & Storey Lindsay   –  
Slovenia SI
Visited: January 2017 Reviewed: Jan 24, 2017

Email Sonja & Storey Lindsay  |  65+ years of age  |  Experience level: 2-5 safaris

Looking for a special East African safari?
5/5

Looking for a special East African safari?

Having been to East Africa before, we knew what we wanted to see and do. Hallmark Travel Planners had an existing program that could be modified to meet our desires. Working with Mr. Omondi via e-mail was pleasant and hassle-free and we did indeed experience the trip of a lifetime.

Hallmark Travel Planners utilizes experienced driver/guides knowledgeable in the wildlife, geography, people and cultures, of their respective areas. These guides treat you with consideration and respect and are anxious to ensure your safari is pleasant and fruitful. You want to stop in the middle of the road to take a picture and they will stop in the middle of the road while you get that perfect shot. You want to see a specific animal, they will find it for you, often “up close and personal”.

The accommodations selected for us ranged from an isolated tent camp to unbelievable African luxury with each location providing a unique atmosphere enhancing our safari experience. There were no bad choices, nothing second best. We thoroughly enjoyed each and every location.

We highly recommend Hallmark Travel Planners to anyone contemplating a trip to East Africa.

Franz   –  
Austria AT
Visited: November 2016 Reviewed: Nov 10, 2016

Email Franz  |  50-65 years of age  |  Experience level: over 5 safaris

very good experience 3 days Masai Mara
4/5

We ( 3 pax) booked a 3 days Safari to Masai Mara from Kisumu. Organisation was flawless with very quick responses to inquieries and in finding solutions. Everything went smoothly and was well organized. The driver/tourguide Lukas was an excellent driver and we never felt insecure even in crowded traffic. In the park he had an excellent knowledge of wildlife. He was also very interested in showing us as much as possible. The safari vehicle provided was the only thing which was not to our full satisfaction. For the safari it was fine, as it was an old but very robust 4WD bus with a push up roof and a very hard suspension. Which was the big disadvantage for the 6.5 hours road trip to and from the park. It would be wise to consider providing a better transport - including one with a fuctioning air condition - for the long distance drive and swich to the safari van only for its purpose. In total we had a nice experience, saw a lot of animals - of course the agency cannot be credited for that - but it must be credited for the very good organisation and the selection of the excellent driver-guide.

Benjamin and Jeanne   –  
Germany DE
Visited: October 2016 Reviewed: Oct 30, 2016

Email Benjamin and Jeanne  |  20-35 years of age  |  Experience level: first safari

Very friendly and spontaneous help
5/5

The Hallmark Travel Planners reacted very spontaneuosly on our request to plan a tour to the Loita Hills/ Maji Moto and booked a affordable, nice place to stay there (we got an offer only a few hours after we called him so we could start our journey the next day). Levis, who managed everything for us, was very friendly and flexible in helping us to plan our tour. Also we felt very well advised, which tranports to take. The tour itself was very beautiful and special, as due to our little budget, we didn't end up in the most touristic spot but in a little village called Ewaso Ngiro, close to Massai Mara, where we felt very much wellcome by the staff of the camp as well as by the people living there.

Becky   –  
United States US
Visited: May 2016 Reviewed: Sep 15, 2016

Email Becky  |  35-50 years of age  |  Experience level: first safari

4.5 star - Great safari holiday with only minor hiccups
4/5

We really enjoyed working with Levis to plan our safari holiday. He is super responsive and flexible. We planned an itinerary in Feb for end of May travel, but my father got sick and we had to delay the trip. Levis was very supportive and flexible in helping us to replan the trip for an August travel within a very short period of time. He also helped to reduce the cancellation penalties as much as the policies allow.

The hotels and guides of the trip were quite good with only minor hiccups, which is completely normal in a 5 country long trip (3 weeks). Levis has been actively working with us to address them as they came up.

Looking back I wish we should have communicated our goals better to Levis and our guides early on (eg see all Big 5 in game drives). Hope this helps other users in their planning.

Overall it's a great experience, thanks to the Hallmark team.

Denise Selleck   –  
United States US
Visited: August 2015 Reviewed: Sep 18, 2015

Email Denise Selleck  |  50-65 years of age  |  Experience level: first safari

Arrangements were all completed as advertised, guides were knowledgeable and professional.
5/5

I was an attendee of the tour and not the planner, however, all arrangements were as advertised. Some of the distances were further in time than we expected, not an issue but should be more accurate. Many of the hotels did not take credit cards either due to web, electricity or knowledge base of employees.

Kathy and Sam   –  
United States US
Visited: August 2015 Reviewed: Aug 26, 2015

Email Kathy and Sam  |  50-65 years of age  |  Experience level: first safari

Excellent planning and follow through = amazing experience
5/5

We worked with Levis Omondi at Hallmark Travel Planners to plan a custom 18-day itinerary for our group of 6. He was a pleasure to work with, prompt in responding to questions and keeping us informed of issues and changes. He worked with us to organize bringing donations for school kids. He met us when we arrived and stayed in touch throughout to make sure everything went as expected. I highly recommend him and his company.

The tour itself was extraordinary. The accommodations Levis selected for us were great, primarily tent camps that were each unique and fun, with a couple of very nice lodges as well. We had separate guides in Kenya and Tanzania. Paul in Kenya is an excellent spotter! He really knows his animals and birds and can spot them easily while driving. He was a great guy, very personable and informative. Elisha in Tanzania is a wonderful tour guide with a great sense of humor. He was also very knowledgeable and a natural at reading the group and what we needed and wanted. The Land Cruisers in Kenya were definitely more comfortable on the terrible roads, but the Toyota 4-wheel drive vans in Kenya were pretty standard there and actually had better viewing from the seats.

The animals were incredible. We were there to see the wildebeeest migration in the Masai Mara, and the sheer size of the landscape and the numbers of animals was awe-inspiring.

All in all, it was an amazing trip, very well planned and managed. It was an excellent value and I'm glad we worked with a local African company rather than go with a canned tour from one of the major American tour operators. Again, I highly recommend working with Levis Omondi and Hallmark Travel Planners.

Ellen   –  
United States US
Visited: December 2014 Reviewed: Jan 12, 2015

50-65 years of age  |  Experience level: first safari

3 night 4 day safariin the Masi Mara.
5/5

My first safari and I was delighted. Communication from the very beginning of planning to final drop off at the Nairobi Airport was excellent. Our driver and guide, Anthony was delightful and knowledgeable. He was very accommodating to myself and my travel companion, both female over 60. If I were to return I would definitely book with Hallmark Travel Planners.

Patricia   –  
United States US
Visited: October 2014 Reviewed: Nov 5, 2014

65+ years of age  |  Experience level: first safari

amazing experience
5/5

On our very first visit to Kenya we experienced an amazing safari. Our driver Anthony was knowledgeable , timely, accomadating and very congenial. We could refer to him as Simba because of all the lions,lionesses and cubs he found. Our accomadations and meals offered were beautifully presented and delicious, everyone was extremely friendly. Thank you and would highly recommend this service to all . We had 2 grandsons with us 12 and 8 in our small family group. It was wonderful!!!

Amy   –  
United Arab Emirates AE
Visited: October 2014 Reviewed: Oct 14, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Absolutely fantastic experience for the whole family, grandparents and children included.
5/5

We had an amazing 5 day safari coordinated by Hallmark Travel Planners. We had a fabulous guide/driver who took care of us the whole trip taking us from one amazing hotel to the next and who was also as eager to see the animals on the game drives as we were. He was very knowledgable about the animals and the game parks and had great suggestions on how best to fill our day. From booking the trip to actually taking the trip, Hallmark Travel Planners did a fantastic job and we are happy to highly recommend them.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 48
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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