Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
20-35 years of age | Experience level: first safari
Cape Town, Safari & Victoria Falls
Wonderfully planned trip. Everything went smoothly in terms of transitioning to different accommodations! Best trip ever!
US
65+ years of age | Experience level: 2-5 safaris
Incredible Greater Kruger/Botswana/Victoria Falls/Okavango Delta Independent Safari
Kerry @ Pembury Tours helped us arrange a fantastic independent game viewing trip that was affordable and exciting. She worked with us over several months, finding great camps and accommodations to suit our individual preferences . . . lots of wildlife/fishing/birdwatching. She booked all the internal flights and a car rental so we could make good connections and make the best use of our time. We emailed frequently, and Kerry was flexible and easily made changes to the itinerary so we could visit all the areas we wanted to see, including Victoria Falls, in a logical sequence. And, when there was a problem with a booking at Kruger National Park, Kerry went above and beyond, and called them daily to see if an opening occurred, and she was able to book the Rest Camp we wanted. Notten's Bush Camp was spectacular, and we loved Simbavati, Chobe Safari Lodge, Pom Pom Camp and Kruger National Park. This was our second time booking a tailor made tour with Kerry and Pembury Tours, and we have enjoyed it so much, we want to go a third time. We will call on Kerry again the next time we travel to Africa!
Email Steve | 50-65 years of age | Experience level: 2-5 safaris
Smooth as Silk - 3 lodges in 7 days - Kruger and SabiSands
Having once been ripped off by a tour company I always have reservations about booking through companies I don't know. Not having Pembury on TripAdvisor therefore worried me a little as I couldn't check out the reviews, good and bad.
I had absolutely nothing to worry about. Everything from selecting the accommodation to actually travelling around South Africa was just perfect. The freedom to select from a range of lodges makes you feel as if you're doing it all yourself, but without the hassle. Once in South Africa everything went like clockwork, pickup from the airport, internal flights, transfers between lodges, the lodges themselves..........everything was wonderful.
Thank you Kerry for all your hard work in putting this together and making it a most memorable experience.
p.s The wildlife sightings from all the lodges ( Simbavati, Nottens and Idube) were unbelievable! I've never seen better.
CA
35-50 years of age | Experience level: first safari
Logistics and timing handled perfectly
Kerry at Pembury was very helpful in making recommendations and we probably exchanged over 50 emails as we adjusted the itinerary to build the best possible experience on our 3-country stop in Africa. Having someone with local connections and first-hand knowledge of the area was invaluable, particularly in setting up the transfers to go from point A to point B. Our arrival and departure flights were also timed perfectly so that we were able to get to the lodge for the afternoon game drive, and depart after the morning drive and breakfast. Other guests didn't have that good fortune and missed out on the best part of being on safari! Overall, very happy with Pembury Tours and would highly recommend.
50-65 years of age | Experience level: 2-5 safaris
Very high standard of service, friendly, attention to detail and very good advice.
My husband found Pembury Tours while planning a three centre holiday to Cape Town, Kruger and Zambia to see Victoria Falls. We approached other companies also but were impressed by the efforts that Susan went to in order to get us a great package within our budget. It was all quite last minute in the end but she was very patient and we had a wonderful time. It was most certainly a holiday to remember and the standard throughout with transport, etc. was high quality and we were treated so well. The hotels Susan recommended were just right for us as well. Highly recommended and definitely would use this company again. Thanks so much. Times as a family when young people are about to leave home are precious and this one will be hard to beat.
US
50-65 years of age | Experience level: first safari
Impeccable Service Resulted in a Rewarding African Safari & Adventure
We booked a ten day safari with Pembury Tours for September 2014 from which we have just returned. The managing director, Susan Pattison-Wait, was our tour coordinator from the start of our initial inquiry into an African safari, without passing services on to others. We very much appreciated the continuity of working with Susan for the duration of our planning, which commenced in August 2013. Susan worked diligently and enthusiastically to assist us in planning for what was most likely a once in a lifetime adventure to the country she so proudly represents. Throughout the planning process, Susan patiently listened to our concerns, answered innumerable questions and was responsive to our budgeting restraints. She responded promptly to all emails and messages; and provided informational support services whenever requested. Services were exceptional with impeccable attention to detail. Our African adventure to Victoria Falls in Zimbabwe, Chobe National Park in Botswana, Notten’s Bush Camp in Sabi Sands Greater Kruger National Park, and Cape Town, including a Cape Town City Tour and Cape Peninsula Tour, was outstanding. All pre-booked accommodations met or exceeded our expectations and were as described by Susan in our communication exchanges. All coordinated transport services were prompt; and while there was potential for disconnect relating to numerous transfers, the agents were always courteous and on time. Our African adventure culminated with memories to last a lifetime and a desire to offer praise where well deserved. We would not hesitate to recommend Pembury Tours for anyone interested in planning a journey to the South Africa.
35-50 years of age | Experience level: 2-5 safaris
Expert, friendly and spot-on excursion planning through South Africa
We just wanted to express our sincere gratitude to Pembury Tours for its planning assistance, contacts and absolute gold-star service with our multi-city holiday through South Africa this April. We had one of the best trips of our lives, and we travel quite a bit.
I found Pembury Tours online while looking for that 'perfect' safari itinerary, and we were not disappointed. Our 10-night vacation was just perfect. Together, we worked to find various styles of 4-star and 5-star accommodation in Cape Town, Franschooek, Stellenbosch, Grahamstown and Johannesburg and all suited us, very well. Your recommendations and ideas were spot-on. Your responsive service and kindness was warmly appreciated, Tammy. Transfers and itinerary were flawless, too. Our highlight was the safari at Kwandwe Private Game Reserve - at one of the 9 villas at Great River Lodge. WONDERFUL experience at a reserve that is very conscientious toward conservation and customer service. Perfect.
Thank you so very much and it will be our pleasure in recommending you to our friends in London, UK.
Email Matt and Christine Neal | 50-65 years of age | Experience level: 2-5 safaris
Outstanding service from beginning to end
The itinerary Pembury Tours put together for us met our wishes perfectly. The itinerary was displayed in a document with descriptions and images so we could get excited long before we even travelled. All arrangements all went smoothly throughout our three week trip which was lovely long time to explore the Cape Province. We stayed in wonderful accommodation that all had that bit of a wow factor and in amazing settings and the recommendations on what to go and see along with our own research made sure that we could enjoy every day to the full. Nice feeling too that someone knows where you are when you are on the other side of the globe. Pembury Tours come highly recommended for their knowledge and service.
Email John H | 65+ years of age | Experience level: first safari
Pembury helped to make our South African holiday one of the best we have ever had.
My wife and I wanted to visit South Africa. We had a rough plan of the things we wanted to do and the places we wanted to see. We decided to centre our holiday around a 4 day visit to Lalibela Game Reserve. Having contacted them, they put us in touch with Kerry Ririe at Pembury Tours and she took over the arrangements from us. We planned to start in Cape Town, drive the Garden Route, stopping at Swellendam and Knysna en route to Lalibela, then returning to Cape Town inland, via Graaff Reinet, Oudtshoorn and Montagu. Kerry sorted out our hire car, all of our accommodation and a number of outings.
She dealt with the arrangements quickly and very efficiently. The places she suggested for us to stay were all excellent and she took on the whole burden of booking, leaving us to enjoy the anticipation of the holiday without any of the worries.
From the time of our arrival at Cape Town airport, where we were met by a Pembury representative, handed a comprehensive itinerary and ferried to our hire car, to the time we returned there and handed the car back three weeks later, every one of the arrangements Kerry had made for us worked like clockwork. We were particularly impressed by the paperwork, which had detailed driving directions and route maps, lots of brochures and ideas for things we might like to visit en route, a number of discount vouchers for various attractions and vouchers for free dinners at two of the places where we were to stay.
Our particular favourite places were Lalibela Game reserve and the little town of Montagu, but we enjoyed everywhere we went and were always greeted with friendship and kindness. Our time at Lalibela was particularly special. The highlights were, of course, the morning and evening game drives. We were able to get up close to 3 month old lion cubs, many different antelope, elephants, giraffes, and, in my case, warthogs! Our ranger, Cleo, was a mine of information about all of the wildlife, and added immeasurably to the experience.
Without the help of Pembury we should probably have still had a good holiday, but their assistance made it really special! We have used a number of large British travel agents over the years, but none of them provided as good a service as we experienced with Pembury.
20-35 years of age | Experience level: first safari
Incredible attention to detail!
We had the most AMAZING time in South Africa - it is such a beautiful country and we'll definitely be returning one day!
We must say a huge thank you to Pembury Tours for our wonderful itinerary - we really felt like we saw a lot and got a true flavour for the country and the regions we visited. The handbook we were given became our bible throughout our stay and we'd have been so stuck without your directions.
All of our accommodation was lovely, we couldn't have asked for any more. The safari was the absolute highlight!