Reviews

Sort By: Date Most Helpful Rating 171-180 of 205 Reviews
Harry George   –  
United Kingdom UK
Visited: October 2019 Reviewed: Feb 10, 2020

Email Harry George  |  35-50 years of age  |  Experience level: over 5 safaris

The Safari was well planned
5/5

This 14days Safari was to Kenya for Maasai Mara Sopa lodge, Samburu Sarova Shaba, Sarova lion hill and Kilima camp in Amboseli. We enjoyed every bit of this Safari. Jimmy was our guide and very knowledgeable. He was also engaging and social. He made us laugh all the way. He was a good time keeper. I got the whole value of my buck. After the Safari we went to Diani for a relaxation time at Neptune paradise. The white Diani beach is sandy and good . I would encourage everyone to go for this Safari. You gotta see animals and then relax. It’s was a 14days if Africa Safari.
We also visited Westgate Mall where we did shopping and bought some souvenirs.
Bonfire Next year when my friends are visiting Africa, I have recommended Jimmy as their guide

Olivia   –  
Kenya KE
Visited: December 2019 Reviewed: Feb 8, 2020

Email Olivia  |  35-50 years of age  |  Experience level: over 5 safaris

Dubai was epic thanks to Bonfire Adventures
5/5

We went to Dubai over Christmas with Bonfire Adventures with Emirates. Copthorne hotel was very good. Proper planning by Kibe from Westgate office. The Bonfire Dubai team was very punctual and we enjoyed Desert Safari and the cruise. The dancing at Desert Safari was very good.
I will always use a Bonfire Adventures.
This is a one stop shop.
Now planning for Singapore Malaysia comming Christmas.

Wambui wa maina   –  
Kenya KE
Visited: October 2019 Reviewed: Jan 31, 2020

Email Wambui wa maina  |  35-50 years of age  |  Experience level: over 5 safaris

Mombasa was very good
4/5

We went to Mombasa with Sgr with my champ group. Our shuttle driver was very good and we saw a lot of Bonfire Vehicles at Sgr . Voyager was good choice of hotel .
Hamisi was a funny guy at the Sgr terminus.
We had wanted to be picked late but he warned us about traffic Jam. True to his word at Miritini there was a lot of traffic. If we didn’t take his word we could have gotten late. Bonfire we are planning Dubai now for the group.

Victoria blark   –  
Australia AU
Visited: December 2019 Reviewed: Jan 22, 2020

Email Victoria blark  |  20-35 years of age  |  Experience level: over 5 safaris

Very organized and value for money
5/5

I’m a Kenyan in Australia. Went to Dubai and Abudhabi over winter holidays . The emirates plane was just Bonfire Adventures customers. It was a charter. Bonfire I’m so proud of you. This didn’t seem like a Kenya owned company. Our tour was so well organized. Stayed at Radisson and crown plaza . Bonfire staff Annette made sure we had a blast.
Did desert Safari , dinner cruise and we were over 200 customers and all of us enjoyed.
The thrilling desert Safari was the climax of all. I Made many friends and networked a lot with Kenyan people on the group. I felt homesick.
These guys are thorough.
Everything went as per plan.
Bonfire

Nach   –  
Kenya KE
Visited: September 2019 Reviewed: Sep 12, 2019

Email Nach  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Nach and not that of SafariBookings.
Extremely poor coordination
2/5

i booked a safari from Bonfire on 8th September, guide and safari van was ok. the coordination and communication from my agent innocent was pathetic. She was not reachable two days before the safari. Driver and vehicle details were not shared until i made 20 calls to various numbers. finally number was shared on saturday 19.00 hrs for sunday morning safari and to my surprise, the mentioned driver never came instead send some other driver.
this is pathetic and frustrating for the monies paid. i will recommend not to choose bonfire because of very poor customer service.

Regards,
Nachiket

Christine   –  
Germany DE
Visited: August 2019 Reviewed: Sep 5, 2019

Email Christine  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Christine and not that of SafariBookings.
Bad service
1/5

Service poor, tried to follow up told me they can only refund 60 dollars ,till yet no refund just apologises I been following up .never will I spent my money on them again .try at your own risk ,

Lydia Chege   –  
Kenya KE
Visited: July 2019 Reviewed: Aug 17, 2019

Email Lydia Chege  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Lydia Chege and not that of SafariBookings.
My experience was at bookings very poorly coordinated. I feel I was overcharged not Professional
2/5

As a parent I felt cheated. Got a raw deal.The SGR booking was a mess

Leonardo Dias and Brenda Wanjiku   –  
United Kingdom UK
Visited: June 2019 Reviewed: Jun 14, 2019

Email Leonardo Dias and Brenda Wanjiku  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Leonardo Dias and Brenda Wanjiku and not that of SafariBookings.
Horrible
1/5

STAY AWAY!!!

We were soooo unlucky to have come to this place. The employee who was “helping” us seems very sure about all our requirements and gave us the package that we wanted. However, as soon we’ve started our journey lots of issues started to take place. We didn’t get what was promised in both hotels we’ve stayed in. The safari didn’t include the park fees, which we were not told about and the list goes on...

They were not helpful at all when we contacted them about the issues and in the end it spoiled our trip.

The driver was really good (Philip) but other than that it was a real disgrace.

They should be ashamed

Esther   –  
Kenya KE
Visited: June 2019 Reviewed: Jun 1, 2019

Email Esther  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Esther and not that of SafariBookings.
VERY LATE!!
2/5

We were told to arrive by 6.30 which we did but we ended up leaving 2 HOURS later!. Honestly that was not at all interesting. Waiting for two hours just because people are late.
Bonfire should have a 30minute caveat/rule.
You arrive later than 30min you forfeit your trip.
Its unfair and RUDE to keep 15 people waiting for 2hours for 1 person.

Very dissapointing. 2stars because of this bad experience.

Moiz   –  
Kenya KE
Visited: April 2019 Reviewed: Apr 27, 2019

Email Moiz  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Moiz and not that of SafariBookings.
Rude Driver and lack of response from the company
1/5

Very poor
I was travelling with Bonfire Adventures in Masai Mara. It was the worst experience as driver treated me. He was rude and aggressive.

Moreover, the senior tour consultant was good in dealing with me but he stopped replying after the drivers aggressiveness.

I would like to claim compensation for driver's attitude and reducing the promised itinerary.

Average User Rating
4.0/5
Rating Breakdown
  • 5 star 154
  • 4 star 14
  • 3 star 2
  • 2 star 8
  • 1 star 27
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Bonfire Adventures, not SafariBookings
  • The tours offered by Bonfire Adventures are subject to their terms & conditions