Bonfire Adventures
- Located In:
- Size:
- 100-250 employees (Founded in 2010)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $550 per person per day (USD, excl. int'l flights)
Reviews
Email SHEENA MEHTA | 20-35 years of age | Experience level: 2-5 safaris
Phenomenal and Magnificent Escapade
My OH My! I do not know where to begin.
I am definitely not one of the easiest of people to deal with. I am a lady of perfection and I indeed got the best of the best from a gentleman by the name of Kelvin Mbugua. Patience is what he had on his sleeve for me. It was a last minute adventure that I wanted to the Mara with my family and he gave me an outstanding deal alongside support.
Born and Raised in Kenya- I was taking my mom for the Migration for the first time and I was not going to settle for nothing but the best. Mr. Simon (Known to my Mother) linked us up with his representative, Kelvin. - No Regrets!
His knowledge on the park and different properties amazed me not forgetting his honesty unlike others who sugarcoat deals just so as to sell the property. Emayian Luxury Camp is where he proposed for us to stay and trust me when I say this-He was not wrong at all.
Right from the beginning we set off on the right path. Once I agreed on the deal-I did not need to worry as everything else was taken care of. From the transport pick-up to the journey, arrival, accommodation, park adventures etc he was SPOT ON! Checked on us from time to time and ensured that the best was provided.
Our Driver- Mr Kenneth, was extremely polite and very well educated on the park and journey itself. He was patient and very accommodating. The vehicle itself was well maintained and It is to my word that If I am to book a trip again (Which I will do) I am taking Kenneth alongside with me.
The Camp itself was out of this world. Excellent members of staff, Clean, Great Food and Ambiance- Way to go BONFIRE. I will definitely return someday soon.
All in all- I know it is said that the "Customer is always Right" but in this case my attendee from Bonfire was always right in advise. I respect him and he is definitely the reason why my vacation and first time experience for my mom to the Mara was worthwhile.
I salute you Bonfire for having a great team on board who attract customers like myself. Additionally, I repeat-Emayian being one of your properties is definitely one of the best I have stayed in.
I highly recommend this Travel Agency especially if you are picky and you do not have the time nor patience for "Dilly Dally".
P.S Choose Kelvin to plan your trip and let Kenneth take you on that ride!
Cheers Bonfire & Much Love!
DE
Email Christine | 20-35 years of age | Experience level: first safari
Bad service
Service poor, tried to follow up told me they can only refund 60 dollars ,till yet no refund just apologises I been following up .never will I spent my money on them again .try at your own risk ,
US
Email Neeti | 20-35 years of age | Experience level: 2-5 safaris
Horrible experience! Stay Away
The guide Humphreys was disrespectful to stay the least. Our trip to Amboseli was the worse trip we have taken so far. It started with Humphreys coming late to pick us up at Nairobi and taking us via dirt road to Nairobi National park to "pay" some fees where he was turned down. We reached Amboseli late and the car broke down in the middle of the park! We were on a custom itinerary and we decided to meet at7:30 am and were having breakfast in the hotel. Humphrey claims that he came and was waiting but did not bother calling us. When we came out to the parking lot he was not there and his phone was not reachable. No-one in the hotel knew where he was either. He finally came and from the minute he came he started yelling at all of us (my husband, parents and in-laws) in front of the hotel staff for being late. He called us unprofessional several times in public and threw our luggage in the car. He cancelled our safari on his own without telling us and we came to know that only after we realized we were on our way to Nairobi. So much money paid for what?
When we came back to Nairobi and called the Bornfire office, initially they were sympathetic and agreed to look into the matter, and later sent us an email justifying each and every action of Humphrey and proved us wrong. Even the CEO was cc'ed in the email and we addressed an email to him and have not received a response. We have taken many trips to different part of the world, but this has been the absolute worse! Please please stay away unless you want to be humiliated.
Email Leonardo Dias and Brenda Wanjiku | 35-50 years of age | Experience level: 2-5 safaris
Horrible
STAY AWAY!!!
We were soooo unlucky to have come to this place. The employee who was “helping” us seems very sure about all our requirements and gave us the package that we wanted. However, as soon we’ve started our journey lots of issues started to take place. We didn’t get what was promised in both hotels we’ve stayed in. The safari didn’t include the park fees, which we were not told about and the list goes on...
They were not helpful at all when we contacted them about the issues and in the end it spoiled our trip.
The driver was really good (Philip) but other than that it was a real disgrace.
They should be ashamed
Email BEPHELINE | 20-35 years of age | Experience level: over 5 safaris
Very professional team to organize your trip. Best tour company around.
5 star rating is not enough the experience I had with Bonfire was unique. Thanks to Dennis Ndwiga (Nyali) for ur kindness n good service, I had an amazing time in Maasai Mara n I must say this was the best holiday ever n I want to thank Elijah Njuguna amazing tour guide I've ever had.Emayian Camp was dope with excellent service Looking forward to my next holiday with u guys.You will always be my number 1 Travel Agency. God bless you.
US
Email Donna Demir | 50-65 years of age | Experience level: first safari
Amazing fantastic would go with Jack anywhere love them
Bonfire/ Jack far exceeded my expectations. He took care of our group like we were family. We were comfortable at our lodging of choice. Food was good. Tour was fantastic because Jack is very knowledgeable and yet personable.
Email Mary/Robert | 20-35 years of age | Experience level: 2-5 safaris
Amazing
The experience was amazing from the booking to the drive to the hotel....the hotel Enkorok Mara Camp was great,big beds, spacious tented rooms, happy faces and we had best Safari moments with our driver Jonah Ngotho....thank you Bonfire Adventures and Thanks to our agent Nyambura for making this happen.
Would definitely recommend Bonfire
with Travel Agent Nyambura !!!!
US
Email Jill | 20-35 years of age | Experience level: first safari
Great 3 Day Safari with Bonfire Adventures at the Mara Sopa Lodge!
This review is specifically about Bonfire Adventures & the Mara Sopa lodge. My friend and I booked a private, custom 3 night/4 day safari with Bonfire. The regular package is 2 nights, 3 days, but since we were traveling from far away we wanted an extra day. Bonfire is a Kenyan based (and owned company) that plans safaris & other excursions. They offer many lodging options, from budget to luxury, so there's something for everyone.
We live in the United States. Bonfire was very responsive over email and priced out the package. I was in Kenya for work, so I went to a Bonfire office to pay via credit card in person, which cost an extra 3%. Right now, the only other option is to do a direct bank transfer to their account (which I did not want to do from the United States). Hopefully, Bonfire will have an online credit card pay link soon. But, everything worked out fine.
Our guide, Duncan, was wonderful. He picked us up in Nairobi and drove us the 5+ hours to the Mara. We did 2 bathroom stops (on the way out and in). Bring snacks and extra water for the journey! It's a little bumpy at the end, but it's so great to see what Kenya really looks like.
Duncan was professional and polite and very knowledgable about the animals and plants of the Mara. We saw so much wildlife! He was very patient with all of our requests to take photos. He had a great eye for the photos himself and even helped us set up some sunset and animal shots.
We stayed at the Mara Sopa lodge, the most "hotel" of all the options on that side of the park. It's beautiful and comfortable, especially considering how remote the Mara is.
The Mara is a magical place and I highly recommend it.
Email Rachel | 20-35 years of age | Experience level: 2-5 safaris
Professional tour operator, Lenny Njeru you are the best. Peter Mburu you are amazing.
I loved every bit of my trip.you guys met my expectations.
Email Maggie Demo | 20-35 years of age | Experience level: 2-5 safaris
Thank you Anabell for the booking. It was amazing trip and everything was as promised.
Bonfire never disappoints . I have used you before and will use again and again. Cheers