Reviews

Sort By: Date Most Helpful Rating 11-20 of 45 Reviews
Luci   –  
United States US
Visited: February 2019 Reviewed: Mar 25, 2019

Email Luci  |  35-50 years of age  |  Experience level: 2-5 safaris

MEMORABLE FLIGHT PACKAGE.
5/5




We wanted a flying package because of my dads Age and they gave just what we wanted, the hotels the booked for us was amazing and our guide in Masai Mara Simintei was a great guide and very knowledgeable.
Thank you Mercy and the team.

John   –  
United Kingdom UK
Visited: January 2019 Reviewed: Mar 25, 2019

Email John  |  20-35 years of age  |  Experience level: 2-5 safaris

EXOTIC 10 DAYS IN KENYA
5/5



I and my friends did a 10 days in Kenya and we had a memorable Safari, the company was always there to answer all our many questions and give help, we will recommend our friends and anyone else who wants to do safari.

Ito   –  
Maldives MV
Visited: February 2019 Reviewed: Feb 25, 2019

Email Ito  |  35-50 years of age  |  Experience level: first safari

Good tour with friendly assistance
4/5

Overall experience was satisfactory.
From the beginning of booking to the end of tour, Mercy, the tour agent was very supportive with providing decent information. Itinararies of the tour was slightly different/changed from the original but was pretty satisfactory reorganized. Drivers of tours both in Kenya & Tanzania were very friendly and well informative.
Some areas could be improved as below
-provide more detail such as who is coming to pick me up, where exactly take off the shuttle bus
-driver should know the name of guests / I came to pick you up (to avoid picking up wrong guests)
-upgrade chairs for camps in Tanzania / other tours had much better chairs
-lake Manyara NP must be visited before Serengeti as the original itinarariry. After Serengeti & Ngorongoro, Manyara gave less opportunities to see animals due to higher trees.

However, overall good experience & recommend to my friends.

Shrinidhi   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 18, 2018

Email Shrinidhi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent hospitality & prompt service at 3 days safari - Masai mara, Lake Naivasha, Crescent island
5/5

Having done a lot of research and comparison of various Kenya safari operators, we chose WeCam safaris as they offered the best service at competitive rate. Ms.Mercy was really helpful and available for help through phone and whatsapp always. They also shared the details and pics of the safari vehicle, detailed itinerary which was really helpful.

They were very punctual in their pick up and drop time, very knowledgeable and always offered helpful tips. Our guide Mr.David was very helpful and a true professional. I would definitely recommend to my friends and family. Only one drawback was our stay at Enchoro wildlife camp at Masai Mara which was pathetic due to their utter lack of discipline and time sense. I suggest WeCam safaris to find an alternative camp.

The stay in Lake Naivasha at Taphe resort was amazing.

Overall, the service and hospitality was amazing. Definitely recommended.

Annah   –  
Australia AU
Visited: May 2018 Reviewed: Jul 23, 2018

Email Annah  |  20-35 years of age  |  Experience level: first safari

Beyond our imangination
5/5

I and my hubby planned a safari using wecam safaris for our honeymoon. I was worried because i wanted this to be our best moment but surprisingry it was beyond what we were expecting. everything went well as planned our contact person was always there to listen to us and advice.
Thank you Wecam safaris team.

Andy + Dagi   –  
Germany DE
Visited: August 2017 Reviewed: Aug 27, 2017

Email Andy + Dagi  |  50-65 years of age  |  Experience level: over 5 safaris

All promises were respected
5/5

We enjoyed our 14-day safari with wecam safaris and our Tourguide Peter very much. Already from the first contact in January 2017 Mercy always took care of us and also the repeated change of the tourpans she always remained conservative and helpful. This continued after the arrival, where we were received in a friendly manner. Our Tourguide was always there for us and gave us spectacular highlights. All in all it was a great safari, which I would organize with wecam safaris at any time. Thanks to Mercy, Guide Peter and the whole team of wecam Safaris. We will definitely be back!

Greetings
Andy + Dagi

Mark   –  
Egypt EG
Visited: September 2016 Reviewed: Jan 15, 2017

Email Mark  |  Experience level: 2-5 safaris

Wecam: Highly responsive, okay service, some missed key details
3/5

Wecam was mostly good but got quite a few significant details wrong, so I give them 3 stars to make a point that the operator in a situation like a Kenya/Tanzania safari trip should come with strong experience, clear recommendations, and quality equipment to soothe over the difficulties of a trip like this. Wecam overall provided okay service, were honest and responsive, but fell short on the details. I emphasize the details missed below.
Starting with the positive, Wecam was the most responsive of the operators contacted, which counts for something. They also were honest enough to pay for an error in a flight booking that I showed via old emails was there fault. While that represents missing a detail, on the flip side, they were honest enough to pay for the flight even having already paid for the safari in full at that point. So the positives of their service along with one strong lifts them from below average.
We chose a safari and beach vacation. The first vehicle assigned for our safari was the oldest we saw around and a bus rather than jeep-style, better suited to the terrain. More importantly, the windows did not shut well to keep out the cold morning draft (which the limited heat could not offset sufficiently) or dust, with one periodically even falling out when I opened it to take photos. Nor did it have air conditioning as an option to keep drafty windows closed and prevent my girlfriend from coughing from a mild allergy to the dusty road. The second vehicle assigned in Tanzania was significantly better, though it may have been a governmental requirement. It also lacked air conditioning, plus the trunk stopped working, which would have been a big problem if we were more than two people. The first vehicle advertised that it had wifi, but they didn’t send the driver with the wifi unit so that it could work. The second vehicle didn’t advertise wifi onboard though the driver had the unit, and didn’t clarify it was available until we were out of range of towns anyway and then ran out of airtime promptly and couldn’t get it back working. The first driver wasn’t that great with English or explanations, although the second one was outstanding, raising Wecam from two stars.
Another significant detail missed was that I specifically made it a much more expensive two-country safari to see the Great Migration in action, which was heading from Masai Mara to the Northern Serengeti. However, they had the itinerary skip right past the Northern Serengeti. Good thing we were lucky enough to see a decent number of wildebeest including a river crossing in Kenya and so many lions in Central Serengeti, or we’d feel really miffed.
There also were problems with estimating time. Drivers generally under-estimated amount of time to arrive, while the central office person initially estimated our timing to arrive at the airport four hours early for merely a domestic flight. The second driver was better at estimating time. Wecam booked internal flights without engaging us as requested with respect to flight time, they ignored one message with a specifically-requested time that was available, and they communicated a slightly incorrect flight time. They also put us at a hotel a 90-minute drive away from the airport after a long day of driving and flying when much closer options were available, even if without quite as nice a beach, turning a long, tiring day into a late, exhausting one unnecessarily. Wecam did not provide clear recommendations from among mid-range hotel options, forcing me to try to review choices and advise though without sufficient time while working a busy job to check accurately, leading to staying in a couple second-best stays among the second-rate places.
Overall, there were a number of positive elements in their service and strong responsiveness. For the price paid though, I expect stronger assistance with providing recommendations and smoothing out the details.

Moumita   –  
India IN
Visited: August 2016 Reviewed: Dec 27, 2016

Email Moumita  |  20-35 years of age  |  Experience level: first safari

A great first time safari in East Africa - thank you Wecam
4/5

I really feel it is almost a moral duty now to write an honest review, because such reviews helped us a lot to plan our safari in the first place.

We (2 people) went on a safari of Kenya and Tanzania in August 2016. It was a 12-day itinerary. Merci was very patient with our queries etc and throughout the arrangements. The safari overall was great, smooth, well co-ordinated and we thank wecam for the same. We loved our guides Gibson (very smart, knows where to get what and showed us the best in Masai Mara), Peter (exceptional hospitality towards visitors) in Kenya. Our guide Humphrey in Tanzania was also good but needs to be a bit more organised and careful (he got us a ticket from traffic police for speed and once forgot his wallet etc in the Twiga campsite, luckily we found it). However, Humphrey also showed us some exceptional sights in Tanzania parks and had deep knowledge of wildlife.
Also a couple of things for future travellers' benefit - 1) we tried to customize our itinerary dropping Nakuru and fitting in Naivasha etc. creating some route which none of the operators had. It creates a mess, because their logistics people will eventually follow the one they have been following. So, best to stick to their route and may be work with the number of days etc. 2) Before the start of safari, check and confirm with them/Merci all the places of accommodation so that there are no last minute confusions or inadvertant changes.
Our stay arrangements were very good, wecam provided a good blend of stay options.
Overall, it was a most memorable experience and we sincerely thank wecam team.

Per   –  
Sweden SE
Visited: December 2016 Reviewed: Dec 11, 2016

Email Per  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and pleasant day-trips to Lake Naivaisha and Nairobi national park
5/5

Me and and friend asked Wecam to arrange a weekend-safari around Nairobi. The first day we went to Lake Naivasha visiting Hell's gate national park and taking a boat trip on the lake. The second day was only a half-day due to an afternoon flight back to Sweden, and was spent in Nairobi National park. Communication with regard to both booking, setting the time and place for pick-up etc. was both efficient and quick. We were picked up on the time decided and dropped off at the hotel/airport as scheduled. The service during the tour was very good. Both of our lunches were both good and socially rewarding. I especially want to give thanks to our driver and Judy for such a nice company during our two days together. The driver's driving skills as well as his knowledge about wildlife was impressive. I have already started to think about my next visit to Kenya and my dream to visit Tsavo, and will definitely leave that trip in the hands of Wecam.

Rick   –  
United States US
Visited: November 2016 Reviewed: Dec 8, 2016

Email Rick  |  50-65 years of age  |  Experience level: first safari

A great Safari at a reasonable price
5/5

We did a 7-day mid-range safari in Kenya and Tanzania. It was great to get a flavor of a bigger area, though the distances and different countries to provide some challenges.

Let me start with communication. Mercy is great at keeping the dialogue going, answering questions, and moving the process of booking then being on Safari flowing. She gave me her cell number and offered to take calls at any time, though that was not necessary as email was sufficient.

The most important thing to remember in the process is to be flexible. Issues can arise, but be willing to roll and let the operator work them out. Our trip was not without our share of issues but nothing that slowed us down and they all are minor blips on the overall experience. An important thing I have learned from decades of travel is that the important thing for a tour operator is to handle anything that arises, and Mercy and Wecam did that well. Another thing to keep in mind is that the distances are rather large and travel time can be significant. Traveling from Maasai Mara to Serengeti is basically a whole day affair; we actually crossed on foot one day, but the official immigration offices are miles away. Just be willing to accept this as a cost of the adventure.

Our driver/guides were both excellent, Peter in Kenya and Oswald in Tanzania. They communicated well with us, were amazing at locating animals, and were always ready to help make things flow smoothly. When we booked, I looked at Lake Nakuru as being perhaps a bit of a throw-away park, but we actually saw more variety of wildlife per hour than in any of the bigger name parks. Within the first 30 minutes in Lake Nakuru my wife had a bigger smile than she has had in years. All of the parks, Lake Nakuru, Maasai Mara, Serengeti, and Ngorongoro, had moments that we will never forget, and a much of that is due to the quality of the driver/guides.

The trip exceeded our expectations. The facilities were all equal or better than we expected, everything was as communicated and expected, and we had a thoroughly enjoyable experience.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 40
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 1
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