Reviews

Sort By: Date Most Helpful 11-18 of 18 Reviews
EQ   –  
Spain ES
Visited: June 2017 Reviewed: Jun 19, 2017

Email EQ  |  35-50 years of age  |  Experience level: first safari

Reliable, commitment, honest customer service
5/5

All the team involved on my trip program has shown high standards in service delivered.
Clear explanations, holding what has been promised and open to feedback to deliver always their best.
All details provided with care and the daily organization has been always been accurate with a profitable use of time. What is offered is what you get, benefitting also of interesting advices.
To be highlighted the great personalized attention, customized and particularly focused on the experience and client satisfaction. Congratulations.

Armando Arniella   –  
Puerto Rico PR
Visited: September 2017 Reviewed: Oct 17, 2017

Email Armando Arniella  |  35-50 years of age  |  Experience level: 2-5 safaris

Very responsive service
5/5

I used East Africa Shuttles and Safaris services for a quick tour to Amboseli after doing the Kilimanjaro climb. They custom made the itinerary to my needs and I needed to do some changes after initial booking and they responded very quickly. The hotel, Amboseli Kibo camp was excellent and didn't have any trouble in the transport connections (Moshi to Arusha to Namanga to Amboseli). I would recommend East Africa Shuttles to anyone.

Keyhan   –  
Iran IR
Visited: December 2017 Reviewed: Jan 28, 2018

Email Keyhan  |  50-65 years of age  |  Experience level: 2-5 safaris

Good sense of Africa
5/5

I had a tour to Amboseli National Park and lake Magadi. Chris managed the tour and Ben was our tour guide and driver. Everything were arranged very well: accomodations, food, game drives, hot springs, and transport. Ben is a talent and kind tour guide.

Bev   –  
Australia AU
Visited: March 2016 Reviewed: Feb 17, 2018

Email Bev  |  50-65 years of age  |  Experience level: first safari

Awesome African experience with caring Tour operators.
5/5

Chris ( tour operator ) and Ben (Tour guide) were very attentive. Ben communicated all the tour details and regaled us with his vast animal knowledge. We saw countless animals with Ben's expert eye. The accommodation was first class set in wonderful animal reserves. The food was always of good quality.The pop-up roofed van was excellent for us to see everything and we felt safe. We enjoyed it so much we hope to go again to different areas still using East Africa Shuttles and Safaris.

Susan and Ian Pawlby   –  
United Kingdom UK
Visited: February 2018 Reviewed: Mar 17, 2018

Email Susan and Ian Pawlby  |  65+ years of age  |  Experience level: over 5 safaris

Brilliant! Good communication throughout our trip, involving bus, train and airport shuttle.
5/5

Chris was amazing as were the drivers who worked for East Africa Shuttles and Safaris. We booked our original bus trip from Nairobi to Arusha on line and then the other journeys when we arrived in Nairobi. We met Chris on our first day in Nairobi and he made sure that we had the relevant tickets, provided pickup transport to take us to the relevant bus station, purchased and sent rail tickets for our train trip from Mombasa to Nairobi and had them delivered to the hotel in which we were staying in Malindi. His driver met us from the train station in Nairobi and took us to our hotel and the following day took us to the airport. The cost was much less than other offers of airport pick up.

We wil definitely use Chris and his services again when we visit Kenya and recommend to others. Thank you to all.

Tommy   –  
Germany DE
Visited: May 2018 Reviewed: May 3, 2018

Email Tommy  |  20-35 years of age  |  Experience level: first safari

Good Communication, fast delivery to the Hotel. Everything good
5/5

It was just the service for buying Tickets for madaraka train. There everything Perfect.

Edward   –  
South Africa ZA
Visited: April 2018 Reviewed: May 3, 2018

Email Edward  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Service
5/5

Great service. Went out of their way to make sure we were fine and got to our Madaraka Express train ride in time!!!

Spencer   –  
United States US
Visited: April 2018 Reviewed: Sep 12, 2018

Email Spencer  |  35-50 years of age  |  Experience level: first safari

My family had a wonderful time due to our knowledgeable tour guide Joseph.
5/5

The communication was good between myself and Chris, and I appreciated that they treated my family very well. We were able to have many new experiences, and learn many new things. Thank you for your above and beyond hospitality.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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