Reviews

Sort By: Date Most Helpful 91-100 of 185 Reviews
Richard   –  
United States US
Visited: May 2022 Reviewed: Jun 18, 2022

Email Richard  |  50-65 years of age  |  Experience level: first safari

Claude is incredible--very personable and knowledgeable!
5/5

The tour was very easy to set up through the website and the owner/operator was prompt, courteous, and responsive. My driver was Claude, who was super friendly and knowledgeable, even though I was the only passenger and had a million and one questions. He knew all the roads in the park and where the animals were most likely to be.

100% would use Golden Rwanda Safaris again and 100% would request the same driver!

Jackie   –  
United States US
Visited: May 2022 Reviewed: May 27, 2022

Email Jackie  |  20-35 years of age  |  Experience level: first safari

Efficient, Informative, Friendly, Fun!
5/5

Loved my experience with Golden Safari at Akagera! Our driver was Frank and he was prompt, friendly and fun. Our tour guide, Justine, was just as fun and informative. We saw almost all the Big 5 animals except for lion, and it was well worth it.

Dan G.   –  
United States US
Visited: May 2022 Reviewed: May 22, 2022

Email Dan G.  |  35-50 years of age  |  Experience level: first safari

Clear communications and excellent execution made an amazing trip
5/5

I can't say enough good things about my trip to Rwanda and my experience with Golden Rwanda Safaris. Frank and his team hosted me for a 5-day tour of Rwanda based around the gorilla trek in Volcanoes National Park. Prior to my trip Frank answered multiple messages clearly, promptly, and in a tone that inspired confidence. Claude my driver and guide met me at the airport and made me feel so welcome and at ease right away. The hotels were lovely, and the driving was safe, easy and smooth. Once you have decided to visit the gorillas, the costs go up significantly, but I felt like everything was priced fairly, I never felt taken advantage of or pestered to buy something I didn't want or need. My trip to Lake Kivu was nice and relaxing and Claude was able to make a change in the itinerary while I was with him so that we could visit a coffee plantation which was fantastic. I highly recommend Golden Rwanda Safaris to help visitors have a truly unforgettable experience in a special part of the world.

Lifen Ma   –  
Australia AU
Visited: March 2022 Reviewed: Apr 6, 2022

Email Lifen Ma  |  20-35 years of age  |  Experience level: first safari

The most reliable helpful car rental service
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Lifen & Gavin   –  
Rwanda RW
Visited: March 2022 Reviewed: Apr 1, 2022

Email Lifen & Gavin  |  20-35 years of age  |  Experience level: first safari

Excellent service!
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Dakota   –  
United States US
Visited: March 2022 Reviewed: Mar 22, 2022

Email Dakota  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely amazing and thorough with his information.
5/5

Our 12 day journey throughout Rwanda was top notch. Frank, the owner, was very responsive before, during, and after our trip with any questions or needs that we had. The trip itself was absolutely incredible from the driving, the hotels, seeing animals such as wild gorillas, chimps, all kinds of monkeys, birds, and some of the big five with many more animals, to the somber genocide memorials. Rwanda is an amazing country with much to see and do and this trip provided insight to all of it. Our driver/guide, Jean Claude, was also fantastic. He was thorough with his information and anything he didn’t know he was able to discern for us later. He was very accommodating to our trip needs if we wanted to veer off course. I can’t recommend Golden Rwanda Safaris enough. You’ll be extremely satisfied with the trip, price, and customer service. L

Emira   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Emira  |  20-35 years of age  |  Experience level: first safari

A professional company
5/5

A very great and professional company. They provided us an excellent service, and the tour guide was very knowledgeable. All in all, a great experience!

Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Ms. V   –  
Canada CA
Visited: March 2022 Reviewed: Mar 9, 2022

Email Ms. V  |  50-65 years of age  |  Experience level: 2-5 safaris

Thoughtful, professional, friendly, responsive and accommodating.
5/5

I was in Kigali for a conference and decided to take a few extra days to do a tour. I FIU d Golden Rwanda Safaris online and they had high ratings so I contacted them. It was the best decision! They were responsive, accommodating and friendly. The attention to detail and anticipation of needs was brilliant. The guide was professional and warm, from helping me with muddy shoes to finding sambaza fish fry! Overall an amazing experience made all the more wonderful by the tour operator.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 185
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0
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