Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 317
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 332 Reviews
Roland   –  
United States US
Visited: October 2026 Reviewed: Nov 3, 2026

Email Roland  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional, knowledgeable and accommodating of all of my requests
5/5

I didn’t give myself a lot of time to plan my Rwandan excursions as this was all last minute. Frank was able to tailor a 6 day schedule to include both safaris and a city tour. My driver was first rate and I look forward to returning and having him be my guide for a new set of adventures in Rwanda

Tracy   –  
Ireland IE
Visited: August 2026 Reviewed: Sep 21, 2026

Email Tracy  |  50-65 years of age  |  Experience level: over 5 safaris

Great balance in the itinerary that Frank prepared, fabulous activities
5/5

10 days with an exceptionally good guide, Sufiani, would recommend him.
Visited Kigali, Nyungwe national park, lake Kivu and the volcanic National park. Really good itinerary, enjoyed it very much.
Trekking gorillas, chimpanzees and seeing numerous different species of primates was an experience of a lifetime.
Rwanda is expensive for tourists as they focus on conservation however Golden Rwanda was fairly and competitively priced. Good value.
Communication with Sufiani was excellent.

Livia   –  
Spain ES
Visited: August 2026 Reviewed: Sep 14, 2026

Email Livia  |  35-50 years of age  |  Experience level: over 5 safaris

Exceptional service and an unforgettable experience in Rwanda
5/5

We had an excellent experience with Golden Rwanda and would highly recommend them. From the very beginning, their team was extremely professional, responsive and easy to communicate with, which made the whole trip feel effortless.

A special mention goes to our guide, Taufique, who was fantastic. He was knowledgeable, attentive and genuinely passionate about Rwanda, making our time in Kigali much more meaningful. We particularly appreciated the excellent balance between discovering the country’s culture and history and enjoying the practical aspects of the trip.

Golden Rwanda also took care of all the logistics seamlessly, including coordinating with the hotel and managing the gorilla trekking permits, which made everything very smooth and stress-free.

We couldn’t have asked for a better experience and would definitely choose Golden Rwanda again. Thank you especially to Taufique for making our time in Rwanda so memorable!

Anna   –  
Italy IT
Visited: August 2026 Reviewed: Sep 5, 2026

Email Anna  |  20-35 years of age  |  Experience level: 2-5 safaris

A highly professional and genuinely attentive tour operator that listens to its clients and turns th
5/5

We chose Golden Rwanda Safaris to organize our trip to Rwanda, and we could not have made a better choice.

From our very first contact, Frank listened carefully to our requests and created a trip that perfectly matched our needs. He followed our instructions in every detail and personalized the itinerary according to our wishes. The result was an amazing 11-day journey, during which we traveled across Rwanda from Kigali to the northern part of the country and discovered many different aspects of it.

All the accommodations recommended to us were of an excellent standard, and we felt very comfortable in every one of them. The guide chosen by Frank was also exceptional—we were truly lucky. Always available, knowledgeable, kind, and attentive, she made every day even more enjoyable.

The trip was filled with unforgettable experiences. We went on a spectacular safari, during which we were fortunate enough to see many animals and almost all of the Big Five, as well as enjoying a boat excursion on the lake. What we particularly appreciated was that the journey went far beyond the usual tourist experiences. We visited villages, took part in traditional dances, wore traditional clothing, and had the opportunity to learn more about the country’s culture and traditions.

We also learned a great deal about Rwanda’s history, from the monarchy and the darkest periods of its past to the country’s remarkable rebirth. This allowed us to return home with a much deeper understanding of Rwanda than we could have gained from a standard organized tour.

Another aspect we greatly appreciated was the availability and speed with which Frank helped us obtain the permit to visit Five Volcanoes National Park, even though we had made the request at relatively short notice, after already organizing the gorilla trekking experience. During the trek, Frank and his team were also extremely thorough in communicating our preferences and wishes to the trackers and everyone involved, while fully understanding that, since gorillas are wild animals, these requests could not be guaranteed. We appreciated this attention to detail enormously.

Overall, what impressed us most was the care with which every detail was organized and, above all, the genuine ability to listen to the client. Throughout the entire trip, we felt supported, heard, and well looked after, without ever feeling that we were simply following a standard itinerary.

We wholeheartedly recommend Golden Rwanda Safaris to anyone wishing to visit Rwanda. It is an extremely professional, knowledgeable, and attentive company, and it played a fundamental role in making our trip an experience we will remember forever.

Heartfelt thanks to Frank, our guide, and the entire team for these unforgettable 11 days in one of the most beautiful countries we have ever visited.

Michael   –  
Netherlands NL
Visited: August 2026 Reviewed: Aug 29, 2026

Email Michael  |  35-50 years of age  |  Experience level: 2-5 safaris

Time of my life!
5/5

I was looking for an operator and there was able to provide me an itinerary to see the highlights of Rwanda. After some research online, I ended up with Golden Rwanda Expeditions. Frank responded quickly on my request and assisted with all the questions I had. In the end they made a well balanced itinerary in which I first saw chimpanzees then had some time to relax and to finish with the Gorillas. All the accommodations met expectations and my driver Rando what’s the best. From the moment of arrival till the day I left, he took very well care of me. We had a lot of fun listening to music, we stopped at great places for lunch or coffee and even spend time playing billiard. I will definitely reach out to Frank again for future trips in Africa! Thank you very much.

Tammy H   –  
United States US
Visited: July 2026 Reviewed: Aug 10, 2026

Email Tammy H  |  50-65 years of age  |  Experience level: 2-5 safaris

An Unforgettable Experience in Rwanda
5/5

Our trip to Rwanda for gorilla and golden monkey trekking was absolutely incredible and truly a once-in-a-lifetime experience. Seeing the mountain gorillas up close in their natural habitat was something we will never forget and easily one of the highlights of our travels.

We also did the golden monkey trek, which was a completely different but equally fun experience. The guides and trackers were knowledgeable and professional, and we felt well taken care of throughout both treks.

Frank, the owner, did an amazing job with every detail of our trip. Everything was so well organized from beginning to end, which allowed us to simply relax and enjoy the experience.

A special thank you to Taufique, our guide throughout the trip. He took such great care of us and made sure we had everything we needed along the way. His knowledge, kindness, and attention to detail made our time in Rwanda even more special.

Rwanda is a beautiful country, and this was an adventure we will always remember.

Gosset Corinne   –  
France FR
Visited: July 2026 Reviewed: Aug 5, 2026

Email Gosset Corinne

Fantastic !
5/5

We had an absolutely wonderful trip! Everything was perfect: the choice of accommodations, the tours, etc. … Our driver-guide, Patrick, was very friendly, but also very professional and fascinating. The highlight was, of course, meeting the gorillas—what an emotional experience! The organization was flawless, and being in a group of nine made the experience even more intense.
Thank you to Golden Safaris and Franck for making this experience possible for us.

Chris   –  
United States US
Visited: July 2026 Reviewed: Aug 1, 2026

Email Chris  |  50-65 years of age  |  Experience level: first safari

Wonderful 2-week experience in Rwanda - Gorillas, Safari, Beaches, Museums and More
5/5

This was an amazing experience from start to finish. I booked a 14-day experience through Golden Rwanda Tours which included chimpanzee, gorilla and golden monkey trekking, a 5-day safari as well as visits to the Dian Fossey, Richard Kandt, King's Palace and Genocide museums. Frank, the tour company owner, provided excellent communication in the months leading up to the trip and handled all of the logistics (lodging, transportation, meals, permits, airport pickup and drop off). My tour guide, Muhammed, was very knowledgeable about the history of the region, identifying antelope and bird species during my safari and introducing me to various cultural experiences such as visiting a local women's center and the Kigali market.

The monkey, chimpanzee and gorilla trekking excursions were handled by local guides. A word of caution, be mindful of your fitness level. These can be grueling hikes across Rwanda's hilly terrain so make every effort to build your strength and cardio before you arrive. All in all, this was an incredible once-in-a-lifetime experience. The food, lodging and overall hospitality were all top notch. I highly recommend Golden Rwanda Tours.

Lucinda   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 27, 2026

Email Lucinda  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect Itinerary and Excellent Guide
5/5

We loved the itinerary, it felt like there were the right amount of rest points and busy periods. The accommodation we stayed in was midrange but felt like the highest luxury, we were welcomed by everyone with genuine warmth. Eric, our guide, was knowledgeable, considerate, always fully engaged and such a top guy. Good value for money, we had two gorilla trips. Communication during the trip was first rate. Only negative is that we had to wait many weeks for replies to our emails during the period between booking and departure, which was stressful as one of our trip members had to be changed. Overall we loved the , it was the most memorable and special experience my husband and I have had together. It was the perfect blend of nature and Rwandan culture in high definition. Thank you again Golden Rwanda Safaris!

Joanne   –  
Canada CA
Visited: June 2026 Reviewed: Jul 21, 2026

Email Joanne  |  65+ years of age  |  Experience level: over 5 safaris

I am unable to give GRS a 10/5 rating...5 was the max...they deserve much more than a 5/5
5/5

I am not sure where to begin describing my short trip to Rwanda to experience Kigali, learn more about the genocide and trek to the mountain gorillas and golden monkeys. This tour company is the one you want to book with! They use Rwandan tour guides who know the country, its history and all things Rwandan. Rando Charifu was my tour guide. I have been solo touring for years now and this rates as one of the best experiences I have ever had. Sitting in the front seat, running conversations about a myriad topics - Rando was outstanding.
A woman you say, travelling solo in an SUV with almost 30 year old male? I would do it again and highly recommend it! I could see (no sitting in the back seat) and he took care of all the details. Frank owns this tour company and I had the honour of meeting him the day I left. We had a great conversation about so many things. His communication during the year of planning, notes on what to pack were well timed, written and clear. The lodgings, the tours, the food, the people - so memorable! Coffee tasting (like wine tasting), a single mothers' non-profit art council, the rolling hills, the great food choices.
If you want ROI for your Rwandan adventure - GRS should be your choice of companies. The safety in this country is top notch, and I have been to many African countries. It has everything you want in an African adventure with safaris for the Big 5, gorillas, monkeys and more.
I learned more about the genocide and its atrocities. What it did though, and I spoke to a number of Rwandans, is made Rwanda what it is today - a vibrant tourist site with so much to offer.
So many choices in tour companies, so many decisions to make. Do your research but I stake my reputation on this outstanding company.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 317
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0
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