Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 290
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 304 Reviews
Teresa   –  
United States US
Visited: February 2026 Reviewed: Feb 4, 2026

Email Teresa  |  50-65 years of age  |  Experience level: 2-5 safaris

A perfect break from the craziness of the world
5/5

From start to finish my experience with Golden Rwanda has exceeded my expectations. Franck was easy to work with to develop a unique itinerary because I had an extra day to spend by Lake Kivu. I had 4 full days of beautiful nature, gorilla tracking, seeing the golden monkeys, hot springs, boat tour and mountain biking around the lake.

While permits are not cheap for Americans the gorilla trek is a once in a lifetime experience and well worth the cost. The rest of the trip was very reasonable with a fantastic guide - Hassan - making sure everything went smoothly. He even caught me in a couple of great photos before I headed off on the bike or out on my trek. He checked on me every morning and evening via WhatsApp to make sure all my needs were met. He has a great network of other guides and experience operators so every experience went smoothly.

The hotels, especially 5 Volcanoes, were lovely and the food was delicious. I highly recommend a massage after a gorilla trek.

I will definitely be back and will work with Hassan and Golden Rwanda again and tell all my friends.

Davide   –  
Italy IT
Visited: February 2026 Reviewed: Feb 2, 2026

Email Davide  |  50-65 years of age  |  Experience level: 2-5 safaris

Akagera national park
5/5

Our guide Mohamed was exceptional, with his advice we managed to spot many animals. The little boat trip on Lake Hiema, full of hippos and crocodiles, was exceptional. The encounter with a family of lions just a few meters from our car was incredible.

Laurence Mukakalisa   –  
Italy IT
Visited: January 2026 Reviewed: Jan 31, 2026

Email Laurence Mukakalisa  |  50-65 years of age  |  Experience level: 2-5 safaris

very good, punctual and able to satisfy customer needs
5/5

Very good and I highly recommend it to everyone. It was a unique experience

Esther   –  
Singapore SG
Visited: January 2026 Reviewed: Jan 27, 2026

Email Esther  |  35-50 years of age  |  Experience level: first safari

Excellently planned and executed to fit your individual preferences
5/5

From the start I was very impressed by how responsive and efficient Frank the owner of Golden Rwanda Safaris was in engaging and replying all my queries via email after I had submitted my enquiry via safaribookings.com. His responses were reassuring and the most thorough amongst all the other agencies that had responded following my general enquiry on the website. He was able to make the proper suggestions and cater to my need to focus on history as well as nature and animals when coming up with my itinerary and was very accomodating to make inclusions according to my preferences. I left the accommodation selection up to his recommendation and I was not disappointed. It was a good mix of varying types of accomodations from high end hotels and resorts to rustic lodges in the forest, by lake Ihema and the Karenge bush tent lodge overlooking the expansive plains of Akagera National park. All the accomodations were very comfortable and beautiful with friendly and helpful staff and excellent service.

My guide and driver Dady was an absolute gem. He was very knowledgeable, reliable and knew the best way to plan the day and the sequence in which activities of the day could best be done. He was essential at making sure that this was a memorable first, but definitely not the last, time I visit Africa. He was able to advise me on what to expect for the different activities and what were the key essential things to learn from each place visited. He did an excellent job at driving long distances safely with appropriate breaks and was very good at spotting wild life and explaining interesting and important facts about the animals during the Akagera Safari Drives. Dady was able to explain about the history of Rwanda and other activities of daily life and the Rwandan Culture which was interesting and good for discussion.

I was also very glad that we could add the night drive at Karenge Lodge at the last minute because it was a truly different experience, and it was great to observe the difference in the behaviours of the animals during the day and night. Gorilla Trekking as a highlight was truly magical and so were the other treks from Chimpanzees in Nyungwe national park, Colobus and golden monkey trekking and the Dian Fossey Memorial trek. It was great to see that these conservation efforts were also able to support the local community and in turn encourage them to care for and protect the animals around them.

The itinerary was well planned and I did appreciate the 2 nights of rest and relaxation on opposite shores of Lake Kivu as well as the boat ride across it. This was before the slightly more intensive treks at Volcanoes National Park so I was well rested and ready to fully immerse myself in the experiences at Volcanoes national park. I did request to see the UNESCO heritage genocide memorials and I appreciated the 4 different ones that I managed to visit that were close to each of the key regions we were headed to over this 13 day trip. Each were well curated and unique in their own way and all had powerful messages to share.

Rwanda and Golden Rwanda Safaris has definitely made this a superb bucket list travel destination for me. Thank you Frank and team!

Kenny   –  
United States US
Visited: December 2025 Reviewed: Jan 25, 2026

Email Kenny  |  20-35 years of age  |  Experience level: 2-5 safaris

Taufique was an amazing guide!
5/5

Frank and Taufique from Golden Rwanda Safaris made my bucket list item of gorilla trekking an amazing experience! They were communicative, friendly, and organized from the very beginning. Next time I'm back in Rwanda, I'll be reaching back out.

Ivar   –  
Sweden SE
Visited: January 2026 Reviewed: Jan 20, 2026

Email Ivar  |  35-50 years of age  |  Experience level: over 5 safaris

Outstanding experience
5/5

Top, top trip. Outstanding Gorilla safari experience. Something special to trek in steep and dense terrain for 2 hrs and then being immersed by a gorilla family and see them thrive in their natural habitat. We were very well taken care of. Everything worked as per plan. Great communication follow up. Mr T (our driver/guide) was simply excellent. Highly recommended

Lloyd   –  
United Kingdom UK
Visited: December 2025 Reviewed: Jan 2, 2026

Email Lloyd  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic trip to Rwanda
5/5

Fantastic trip to Rwanda over New Year organised by Golden Safari. Sufiani was brilliant and took care of everything for us - absolute asset for the company. Couldn’t recommend a trip to Rwanda enough.

Hong wu   –  
United States US
Visited: December 2025 Reviewed: Dec 29, 2025

Email Hong wu  |  50-65 years of age  |  Experience level: over 5 safaris

excellent, warmest. Kindly. Feel comfortable
5/5

I like this tour. The itinerary is as described. I travel by myself. Actually at first worried a little. But when I finish it. I am satisfied very much. Thank for the guidance .love your beautiful country.

Pascal   –  
France FR
Visited: December 2025 Reviewed: Dec 17, 2025

Email Pascal  |  50-65 years of age  |  Experience level: 2-5 safaris

A magnificent adventure through Rwanda extremely well organized
5/5

We were advised by locals to select Golden Rwanda Safaris, and we do absolutely not regret this advice.
From designing the trip to our wishes to delivering a premium service all along the trip. Being able to adapt to events (for example rain) or to suggest improvements to the trip itself.
We had with Taufique a young, energetic, and very knowledgeable guide, driving us through the country during seven days. He is very nice and knows everybody in the country, so can be of help anytime.
The experience of discovering Rwanda is in itself something exceptional. And Golden Rwanda Safaris made it even stronger than expected.
We recommend them fully.

Antoine Plouvin   –  
France FR
Visited: September 2025 Reviewed: Dec 9, 2025

Email Antoine Plouvin  |  35-50 years of age  |  Experience level: first safari

A lifelong memory provider!
5/5

Taufique was an exeptional guide and even more so, an exeptional person. We left Rwanda and Golden Rwanda Safaris with wonderful memories that we will carry with us for life now. Thank you for sharing your extensive knowledge, your love of life and the epic landscapes of your beautiful country. We have learned so much more than just a safari tour and we will remember you always.
We highly recommend going with their safari tours. Taufique had made sure we got the absoulte most from the excursion and they clearly take huge pride in providing a comfortable experience. From first impression to the last, every detail is taken care of to provide a first class service. We could not have hoped for better! We truly hope our paths will cross again in the future.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 290
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
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