Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 271
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 283 Reviews
Sophia Z   –  
United States US
Visited: September 2025 Reviewed: Oct 31, 2025

Email Sophia Z  |  20-35 years of age  |  Experience level: first safari

Reliable and responsive. Everything was planned out well. Felt safe.
5/5

Frank was very responsive by email. Since we have to pay a deposit pretty well in advance, even if we had credit card protection, it is well over 90 days. This company is very trustworthy and everything was planned out well and as expected. Communication is key and theyโ€™ve done it very well.

Caroline L.   –  
United States US
Visited: October 2025 Reviewed: Oct 29, 2025

Email Caroline L.  |  35-50 years of age  |  Experience level: 2-5 safaris

TL;DR- Trust Frank!
5/5

We had a wonderful 7 day safari throughout Rwanda with Golden Rwanda Safaris. We were able to spend time in Akagera, Nyungwe, and Volcanoes, it was a busy but very fun trip! Our guide, Sufiani, was knowledgeable, kind, and a joy to spend time with. We also felt completely safe with him in the driver seat during our tour of Rwanda.

In regards to the planning of the safari, Frank was patient and responsive to all our questions, itinerary changes, and questions. He was honest and transparent. We felt a little nervous at the start, but as soon as we got going with Sufiani we knew Frank had managed everything and we could just relax and enjoy our trip. When I say, trust Frank, it's true. He knows the places with the best food, he has great recommendations on activities, and overall put together a fantastic trip for us to experience. Thank you Golden Rwanda Safaris!!

Andra   –  
Romania RO
Visited: October 2025 Reviewed: Oct 27, 2025

Email Andra  |  50-65 years of age  |  Experience level: first safari

An unforgettable adventure
5/5

We had the most amazing 2-day safari experience with Golden Rwanda Safaris. The tented accommodation was exceptional โ€” comfortable, beautifully arranged, and far beyond what we expected.

But what truly made this journey unforgettable was our guide and driver, TAUFIQUE. He was incredibly polite, always attentive to our needs, and often knew what we wanted even before we said it. His driving was excellent, and we felt completely safe at all times.

He worked tirelessly to show us as many animals and breathtaking places as possible, making every moment feel special. His positive energy, deep knowledge of wildlife, and genuine passion for what he does touched our hearts. We were always smiling around him.

Thanks to TAUFIQUE, we lived a dream filled with wonder, joy, and memories that we will cherish forever. We couldnโ€™t have hoped for a better guide. Highly, highly recommended! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

Naumy   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 25, 2025

Email Naumy  |  35-50 years of age  |  Experience level: first safari

I would not recommend any other tour company and tour guide for Akagera National Park Safari.
5/5

Bagena was my tour guide. He shared all the details a day ahead, though I had made a last minute booking.
He was very punctual, and picked me up at the agreed time. His knowledge about Kigali and the Akagera National Park was extremely good. I was worried that since I was the only one going, the trip journey of 3 hours might be boring or awkward silence. That did not happen at all.
Once we arrived, he provided clear guidance and instructions on what to expect and what are the dos and donts.
Breakfast was delicious and at an amazing location.
Boat trip was superb, saw so many crocodiles and hippos and birds and wildlife that I felt the small fee for the boat trip was alot more worth than what they charged.
Then began the game drive. Bagena's skill showed, as despite driving, he suddenly would notice something far and stop so that we could admire all the amazing animals.
I got to see tons of Zebras, Elephants, Rhinos, Giraffes, Buffalos, Monkeys, Baboons, and you name it. We even saw the lions on a hunch that Bagena had.
All in all, despite the cost, the value was superb and I would come back in a heart beat with other loves ones to show them this amazing place.
Only minor issue was that the top of the jeep was nearly fully open, so that I could stand up straight (I am a tall dude), but it felt it might drop on me, though it never did. Perhaps investing in a slightly more newer vehicles should be considered, or fix some of the hinges that might be creaky.

Malek   –  
Singapore SG
Visited: October 2025 Reviewed: Oct 25, 2025

Email Malek  |  35-50 years of age  |  Experience level: first safari

Chill, adaptable, respectful and fun.
5/5

Fantastic experience.

Very comfortable and pleasant.
It is suitable for those who might be less adventurous and prioritise comforts.

Very safe. Very beautiful.

Great vehicle, 7 seats, the roof can be raised to provide a 360 view while still being in the safety of the vehicle. You can still get them even when you are only 2 pax. ENSURE YOU GET THIS VEHICLE.

Sitting in a bus or SUV car does not provide the same viewing pleasure.

Ali   –  
Australia AU
Visited: October 2025 Reviewed: Oct 20, 2025

Email Ali  |  35-50 years of age  |  Experience level: first safari

A great tour company
5/5

I had an amazing time in the volcanoes national park with the golden Rwanda company.
I booked the gorillas trek via this company (with a tour of Kigali and a smaller trek to see the golden monkeys included). They took care of the national park permit and the accommodations at the fantastic Five Volcanoes hotel.
Sufiani is a great tour guide. It was great to have a true local with his knowledge and experience to show me around and recommend good places to eat and visit. Sufiani was punctual and very friendly and accommodating and made the whole experience so much more enjoyable.
I will definitely be back in Rwanda and I will definitely book my tours will the Golden Rwanda company, and I will ask if Sufiani is available.

Sachin   –  
Canada CA
Visited: October 2025 Reviewed: Oct 15, 2025

Email Sachin  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing experience, Great service, Would definitely use Frank and Golden Rwanda again
5/5

Frank put together a two day safari for us in Akagera. He was quick to respond, the itinerary was exactly what we wanted and the service was great. His driver was also prompt in calling us, we were kept well informed and he arrived on the minute for the scheduled pick up. Both Frank and his driver Rando Charifu were knowledgeable and well informed. Our safari included a night game drive and a rhino walk along with an overnight stay at the incredible Karenga Bush Camp, which is a beautiful eco lodge, very comfortable, with stunning views and the friendliest staff you can ever meet. The food was of the highest quality. We would definitely use Frank and Golden Rwanda Safaris again.

Tom Fulcher   –  
United States US
Visited: September 2025 Reviewed: Sep 28, 2025

Email Tom Fulcher  |  65+ years of age  |  Experience level: over 5 safaris

Thankful for Golden Rwanda Safaris
5/5

Golden Rwanda went above and beyond to make sure we had a true lifetime adventure. No question or request was too silly. Every detail was handled and they showed us opportunities we did not know existed.

Regina   –  
Brazil BR
Visited: September 2025 Reviewed: Sep 20, 2025

Email Regina  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfection from start to finish.
5/5

An excellent guide, perfect hotels, and all the arranged services were delivered as promised.

Fanny   –  
Switzerland CH
Visited: August 2025 Reviewed: Sep 4, 2025

Email Fanny  |  35-50 years of age  |  Experience level: 2-5 safaris

A great Discovery of Rwanda thanks to Golden Rwanda Safaris
5/5

Our family of 4 just returned from a one-week discovery of Rwanda and its natural parks. We truly recommend Golden Rwanda Safaris.
- From the beginning, Frank, the owner, was very fast to answer and always gave us good ideas for our trip. The booking and payment was very easy and safe, which made us confident.
- Our guide, Taoufique, was very friendly and fun, very knowledgeable and always trying to give us the best experience. Thanks to him, we discovered so much about Rwanda.
- Rwanda is an amazing country. We didnโ€™t know a lot before, but we were really touched by the history, the people, and the fact that the country is so safe and clean. Everywhere we stayed, the hotels and lodges were very good, with the best rooms and delicious food.
- Of course, the gorilla trekking was the highlight of the trip (really worth it !) but we also enjoyed many other activities, like walking with rhinos in Akagera and doing the zipline in Nyungwe hills.
We had a wonderful time and we would love to come back to Rwanda again with Golden Rwanda Safaris.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 271
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 0
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