Reviews

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Tamara and Nick   –  
United Kingdom UK
Visited: September 2020 Reviewed: Sep 8, 2020

Email Tamara and Nick  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing wildlife safari with Golden Rwanda
5/5

We contacted Frank about our first trip to Rwanda. From the beginning, Frank was professional, responded quickly and as we were travelling during Covid always kept us updated with the latest measures and made us feel safe. Our whole experience from start to finish was fantastic.

When we arrived Frank sorted us with SIM cards and gave us a tour around Kigali. The next day we met our guide, Anacalet and went on our week adventure. Anacalet was such a passionate tour guide, first taking us to volcanoes to do our trek with the gorillas, then driving down to lake Kivu and finally stopping at Nyungwe National Park. In between, Anacalet would always tell us stories about Rwanda culture, life in Rwanda and how things have changed over the last twenty years.

It has been a pleasure to complete our first trip to Rwanda with Frank and Anaclet. Nothing is too complicated for Golden Rwanda. We both had so much fun and won’t forget the laughs, animals and interesting conversations we had a long the way.

We travelled to Rwanda after the Covid restrictions were lifted and can’t recommend Golden Rwanda enough to anyone looking to travel post covid. These guys are switched on and will make sure you have THE best experience while keeping safe.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

Ashley   –  
United States US
Visited: December 2019 Reviewed: Dec 31, 2019

Email Ashley  |  20-35 years of age  |  Experience level: 2-5 safaris

Most Trustworthy, Sincere, and Wonderful Company/Guides to Travel with!
5/5

My mom and I booked through Golden Rwanda safaris with Frank. From the moment we booked, to the very end of our trip, everything was seamless. Frank responded to all our emails and questions we had before we got to Rwanda. The price for our trip was the best we had seen anywhere for our length of stay and the activities we wanted to do.
We were warmly welcomed by Frank upon arrival with drinks and taken to our hotel, where everything was taken care of for us. We stayed at some incredible accommodations throughout our 14-night stay. Frank was so flexible in adding things we requested to our itinerary—we were able to add 2 nights in Uganda for gorilla trekking there and community visits and more time in Akagera. We also went to Volcanoes national park for gorilla and golden monkey trekking, spent 3 nights in Nyungwe Forest for chimpanzee trekking and the canopy walk, and 2 nights at Akagera big 5 game park, 2 nights at Lake Kivu, and a few nights in Kigali. Everyplace we stayed and all the activities we did were ready and prepared for us, and Frank provided us with everything we needed. The experiences were incredible- from the gorillas to our Big 5 game drives. Our guides were also very knowledgeable about the history, and the animals on our game drives and trekking activities.
Our guides always went out of their way to get us extra things for our convenience. We were in Rwanda on Christmas and Frank arranged and treated us to an incredible 7-course Christmas dinner at One&Only (super luxury resort) with dancing and performances- it was such a special night! (This was something that was not even in our itinerary). This is just one of the many examples of our guides going above and beyond what was promised!
Frank is such a wonderful host and represents everything good about Rwanda, he truly values providing the best service and experience to his clients, who become like family.
For the Uganda portion of our trip, Frank was not available but provided us with another guide, Isaac, who was also wonderful and tended to our every need. He walked around the village with us all day, for as long as we wanted and ran back to the hotel to get the car when it rained on us. I know I can trust him to provide the best guides.
The vehicles we traveled in were very comfortable and have air conditioning, a fridge for drinks, and lots of room. He also provided us a free WiFi hotspot whenever we asked, and tended to our every request. This experience truly exceeded ALL our expectations!
I would recommend Golden Rwanda Safaris to anyone wanting to visit Rwanda, Uganda, and/or DRC. We will definitely return to book our DRC trip with them!

PAUL   –  
Australia AU
Visited: August 2019 Reviewed: Dec 30, 2019

Email PAUL  |  35-50 years of age  |  Experience level: first safari

Fantastic Tour
5/5

Tony is a great tour guide, and just a really nice person in general. He's passionate about Rwanda and Kigali, and we learned so much while having a great time and seeing the best that the city has to offer.

Therese & Henrik Maurin   –  
Sweden SE
Visited: November 2019 Reviewed: Dec 6, 2019

Email Therese & Henrik Maurin  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing in every way!
5/5

From the very first contact with Frank and Golden Rwanda Safaris we have been treated with excellent professionalism, service and great hospitality. Our whole experience in Rwanda from Kigali, to Nyungwe national park trekking with Chimpanzees, to our relaxing stop at the beautiful Lake Kivu and final stop at the Volcanoes national park has been just fantastic. Above all expectations. Not only is Rwanda and its nature and wildlife one of the most exciting we have ever come across, but the people we’ve met along the way have been so friendly.

It was a blast to hang out with Frank on this journey! You can easily see his huge commitment to make your experience the absolut best, and the passion he puts into every detail. Noting is too complicated. And its all about the teamwork. It’s not difficult to understand why everyone along the way knows him and welcomes you with big smile. We had so much fun and we will never forget our interesting conversations, laughs and all the magical endangered animals we had the chance to meet during our trip. Thank you, it was a dream come true! We look forward coming back.

When you visit Rwanda we highly recommend you to book your tours through Rwanda Golden Safaris!

Aditya Sreekumar   –  
India IN
Visited: September 2019 Reviewed: Oct 3, 2019

Email Aditya Sreekumar  |  20-35 years of age  |  Experience level: first safari

Delightful
5/5

I was fortunate to chance upon Golden Rwanda Safaris and book my trip to the Virunga National park through them. I had opted for the Virunga Classic tour and Frank was in constant touch with me ensuring that all the papers were in order.

Liza who accompanied me from Kigali made sure of my transfer to park authorities on the DRC side after which the whole tour was nothing short of an adventure. I was picked up once the tour was complete and Liza managed to help me pick some souvenirs at a discount on my way back for which I will be ever grateful.

I would highly recommend Golden Rwanda Safaris to anyone looking to travel to the Virunga.

Alex   –  
Canada CA
Visited: September 2019 Reviewed: Sep 27, 2019

Email Alex  |  20-35 years of age  |  Experience level: first safari

Daylong safari in East Rwanda + week of business in Kigali
5/5

Frank and his team are dedicated, knowledgeable safari operators and city drivers.

We were given a comprehensive and laid-back safari tour, going this way and that, and thanks to Frank’s keen eye we spotted some rare sightings and were able to get up close and personal! Awesome!

We were in Kigali on business and after our one day off (our safari), we enlisted Golden Rwanda Safaris as our drivers for the remainder of our business trips all over the city. They know Kigali perfectly and are super easy-going.

Thanks to them we had a fantastic and successful trip to Rwanda.

Thanks so much!

Vincent Cardo   –  
France FR
Visited: August 2019 Reviewed: Sep 10, 2019

Email Vincent Cardo  |  50-65 years of age  |  Experience level: first safari

Always way above our expectations
5/5

First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Chen Yvonne   –  
Rwanda RW
Visited: August 2019 Reviewed: Sep 4, 2019

Email Chen Yvonne  |  20-35 years of age  |  Experience level: first safari

Very Nice
5/5

The safari was really nice. We saw a lot of animals and the service of your company was really good.

Average User Rating
5.0/5
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