Reviews

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Aime   –  
South Korea KR
Visited: June 2017 Reviewed: Jul 19, 2017

Email Aime  |  35-50 years of age  |  Experience level: first safari

Genuine, personalised, great customer service with competitive pricing
5/5

I worked with Frank from golden rwanda
He is a kind, genuine individual who is willing to help you plan your trip, he answered all my questions / concerns. He is responsive to email except when he is away on hiking trips somewhere remote. We did 2nights Gorilla trek in rwanda, he was our guide for the whole trip. He was the only guide during our entire africa trip, whom we invited to hv some meals with us.
He is sincere and doesnt talk too much (not annoying like most tour guides are).
He gave us good pricing too! I booked with him directly.

Ong-orn   –  
Thailand TH
Visited: July 2017 Reviewed: Jul 19, 2017

Email Ong-orn

My first safari experience
5/5

I went on this trip alone after a week of workshop in Rwanda. I was very impressed with the service. Frank was very nice and comfortable to be with. I was picked up at the hotel, driven to the park then had a little breakfast before hitting the road to see the animals. The vehicle was nice and the guide who was with us at the National Park was super fun and knowledgeable! We stopped for lunch at a spot next to the lake with more than 10 hippos in sight. Overall, I had a very good time for my first safari trip. The service by Golden Rwanda Safaris, particularly with Frank, exceeded my expectation in almost every way. I would recommend this to everyone looking for a short safari trip in Rwanda.

Abbi North   –  
United States US
Visited: June 2017 Reviewed: Jul 6, 2017

Email Abbi North

Cannot beat!
5/5

I used Golden Rwanda for a weekend trip to Nyungwe National Park and had a wonderful experience with them. Frank drove us and took us to breakfast at Lake Kivu on the way! He hiked with us and helped us set up all of our arrangements once we got to the camping site. He not only was a great guide and driver but he kept us company and was incredibly kind. The quality experience we had is shocking compared to the low price of the trip. We will definitely go to Golden Rwanda for future trips and highly recommend it.

Devika Chadha   –  
India IN
Visited: May 2017 Reviewed: Jun 1, 2017

Email Devika Chadha  |  35-50 years of age  |  Experience level: first safari

It was a great experience and they made sure we enjoyed it
5/5

It was a a very well planned and thought through visit. They were always available to answer any questions and made sure everything was taken care of.

Sang Hoon Lee   –  
South Korea KR
Visited: May 2017 Reviewed: May 17, 2017

Email Sang Hoon Lee  |  50-65 years of age  |  Experience level: over 5 safaris

Responsible & Quick
5/5

The guys in this travel agency is quite impressive, comparing to other services I have experienced in Africa. What impressed me most is the immediate refund because of wrong information they gave me beforehand about minimal service charges at Mt. Nyiragongo. In addition, they have fixed or tried something to compensate whenever I have informed them inconvenient experiences with the hotels they have booked for me. Considering usual uncertainty here, it is quite impressive to see that they take care of customers with their bests. I bet you wouldn't regret to use their services.

Jonas & Eric   –  
Sweden SE
Visited: April 2017 Reviewed: May 2, 2017

Email Jonas & Eric  |  35-50 years of age  |  Experience level: 2-5 safaris

Akagera park safari
5/5

Our safari day trip with Jean Marie from Golden Rwanda tours was a fantastic experience and a memory for life! Great car and the best guide I have had on any trip. He did everything to make our day fantastic. Saw a lot of animals and a wonderful nature!

Zeyad Aboelaxm   –  
Egypt EG
Visited: April 2017 Reviewed: Apr 24, 2017

Email Zeyad Aboelaxm  |  20-35 years of age  |  Experience level: first safari

They make everything much easier
5/5

You can visit rwanda and go everywhere but golden rwanda made it much easier and fantastic to me .. actually i enjoyed my stay in rwanda and found it very nice place and i hope to come again soon and one of the reasons is golden rwanda .. i would like to thank golden rwanda guys for everything . Specially the amazing frank

Katelijn De Queecker   –  
Belgium BE
Visited: April 2017 Reviewed: Apr 19, 2017

Email Katelijn De Queecker  |  20-35 years of age  |  Experience level: first safari

perfect experience
5/5

When I stayed for 3 months in Rwanda, my parents came to visit. I booked their trip with Golden Rwanda tours, and I am very thankful for this experience. We travelled to Nyungwe and Akagera with Jean-Marie. Jean-marie was a perfect guide, with extensive knowledge on the country and its nature. You could see that even for him it was a pleasure to take us on this trip.
Price quality was perfect.

Gabriela Freitas   –  
Brazil BR
Visited: February 2017 Reviewed: Mar 12, 2017

Email Gabriela Freitas  |  20-35 years of age  |  Experience level: 2-5 safaris

3 days around Rwanda
5/5

I had only 3 days in Rwanda and I wanted to the most of it. I contacted some agencies prior to my departure, and Golden Rwanda Tours was the one that offered me more things to do in such a short time for a very reasonable price. In 3 days we went to Akagera National Park, Gorilla Trekking, Lake Kivu and we did a Kigali city tour. They were very nice, communication was very good, they all speak very good english and told us about Rwanda history and culture. It was an amazing time we spent there and I would recommend their services to anyone. They were always on time and in a good mood. Also, in our last night there, while waiting to go to the airport they took us to dinner in a very nice restaurant with a great view of Kigali's city. Thank you so much, Michael and Frank!! We loved our visit and we hope to see you again!

chiaka   –  
Nigeria NG
Visited: January 2017 Reviewed: Feb 3, 2017

Email chiaka  |  35-50 years of age  |  Experience level: 2-5 safaris

Memorable One day safari to Akagera
5/5

Frank picked me up from my hotel in a timely courteous way & the drive from kigali to Akagera national park was filled with melodious music from the radio in the background & hopeful stories of Rwanda. My safari trip in the park started off on a lucky find of elephant family & kept getting better with sightings of zebra's, impalas, baboons, hippos, crocodiles, giraffes, Hogwarts & more. We stopped for a short tea break & a relaxed lunch picnic in the park. Thankfully i accepted to use an air-conditioned SUV for this safari trip of over 6 hours as advised by frank to escape the heat. Had a very informed park guide along this trip as well. And to conclude this memorable adventure frank stopped on our way back to Kigali, for me to buy fresh corn to my fill. He played my favorite artist Bob Marley on the drive back and with the green country side floating past me i knew this memory would stay with me forever.

Average User Rating
5.0/5
Rating Breakdown
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