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Timothy Anand   –  
Singapore SG
Visited: May 2016 Reviewed: May 29, 2016

Email Timothy Anand  |  20-35 years of age  |  Experience level: 2-5 safaris

A Day Trip to Akagera National Park
5/5

This trip exceeded our expectations, not just because Akagera is a beautiful place, but also because Frank is a remarkable person. His customer care is impeccable. He is polite, considerate and knowledgeable. Very conversant in English and not imposing in the least.

We were picked up in a luxurious 4x4 at about 630am from Kigali and then driven about 2 hours to Akagera while we chatted with Frank. Conversation flowed well and wasn't strained in the least.

Really appreciated the fact that the one quoted price that we paid was all we paid that day. Hassle and fuss free! Not to mention, His rates are very reasonable for the quality of service we received.

After a brief introduction to the park and a very nice breakfast, we were whisked off for a day of fun. Frank is an excellent driver and his contacts in the guiding industry (at no additional cost) really brought the whole experience alive for us. They told us stories about the place and interesting facts about the flora and fauna. It's surprising how much you can learn on a safari!

Frank and our guide went above and beyond during the drive. The fun part was that despite having done this over a hundred times, Frank still has a sense of wonder about him, and that makes him go beyond the call of duty to serve his clients. He understands their excitement and wants them to receive the best possible experience.

We spent a considerable time looking for a great tour company and now that we've experienced what we eventually decided on, we just know we made the right choice. If you're looking for a great day out in Rwanda, look no further. Frank and his team are a great option. And who knows, you might even have found a new Rwandese FRiEND at the end of the day.

Cilla   –  
United Kingdom UK
Visited: May 2016 Reviewed: May 27, 2016

Email Cilla  |  50-65 years of age  |  Experience level: first safari

Brilliant 12 day tour of Rwanda with Golden Rwanda Tour company.
5/5

I can't fault the service. Traveling on my own I arrived a little apprehensive of how the holiday would work out but on being met at the airport by Frank Benoit Kanyamutara, his professional but warm welcome instantly made me feel secure and there was no incident in the whole trip for which he was my driver and guide to give me any concern.
We had no strict itinerary my request was that if I liked an area we'd stay a couple days if not we'd move on. Frank did his best to show me most aspects of life round the country as well as National parks, cleaning coffee beans, a tea factory and live music one evening at a bar.
I really enjoyed my time in Rwanda and have no hesitation in recommending this tour company. Advance payments made by bank transfere went through with no difficulty and I wasn't asked for any more than initially agreed.
A most memorable holiday.

sergio   –  
Italy IT
Visited: January 2016 Reviewed: Apr 27, 2016

Email sergio  |  65+ years of age  |  Experience level: 2-5 safaris

very nice tour, great experience
5/5

we had a very good experience with Golden rwanda Tours ...Frank was our driver for all the week we spent in Rwanda tour in january 2016.From Kigali we went to Volcanoes National Park , than Giseny , lake Kivu, Gitarama and Kigali again.
Frank was a very good guide, very good driver,the service was perfect, the car 4x4 perfect and very confortable-
Who will plane to go to Rwanda might contact Frank and Golden Rwanda Tours and will enjoy the tour !!!

Janet   –  
United Kingdom UK
Visited: December 2015 Reviewed: Apr 16, 2016

Email Janet  |  50-65 years of age  |  Experience level: first safari

Fantastic service, reliable and trustworthy.
5/5

We made contact initially as a result of an internet search. International Golden Tours and Travel Agency replied quickly to our initial email and proved consistently easy to contact. They gave us good advise and service before we travelled to Rwanda as well as while we were there. We hired a vehicle from them to self-drive around the country including Akagera National Park. The vehicle - a 4x4 was perfect for the job and didn't let us down at all. After touring we returned to Kigali and Frank of International Golden Tours and Travel Agency took us on a city tour taking in the sights of Kigali.
We have recommended to someone else travelling to Rwanda and would not hesitate to do so again. We hope to return in the near future and would consider taking one of the full tours offered.

Kelsey   –  
United States US
Visited: March 2016 Reviewed: Apr 13, 2016

Email Kelsey  |  20-35 years of age  |  Experience level: first safari

Great Experience!
5/5

I had a wonderful experience with Golden Tours. The driver was on time to pick me up at my hotel and was extremely professional. I traveled to Akagera National Park and he had a good relationship with tour guides in the park and was very knowledgeable. The entire trip took about 12 hours, with about 8 in the actual park. I would highly recommend this to anyone looking for a reliable tour.

Average User Rating
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