Reviews

Sort By: Date Most Helpful 181-186 of 186 Reviews
Kelsey   –  
United States US
Visited: March 2016 Reviewed: Apr 13, 2016

Email Kelsey  |  20-35 years of age  |  Experience level: first safari

Great Experience!
5/5

I had a wonderful experience with Golden Tours. The driver was on time to pick me up at my hotel and was extremely professional. I traveled to Akagera National Park and he had a good relationship with tour guides in the park and was very knowledgeable. The entire trip took about 12 hours, with about 8 in the actual park. I would highly recommend this to anyone looking for a reliable tour.

sergio   –  
Italy IT
Visited: January 2016 Reviewed: Apr 27, 2016

Email sergio  |  65+ years of age  |  Experience level: 2-5 safaris

very nice tour, great experience
5/5

we had a very good experience with Golden rwanda Tours ...Frank was our driver for all the week we spent in Rwanda tour in january 2016.From Kigali we went to Volcanoes National Park , than Giseny , lake Kivu, Gitarama and Kigali again.
Frank was a very good guide, very good driver,the service was perfect, the car 4x4 perfect and very confortable-
Who will plane to go to Rwanda might contact Frank and Golden Rwanda Tours and will enjoy the tour !!!

Andy Leskowitz   –  
United States US
Visited: August 2016 Reviewed: Sep 15, 2016

Email Andy Leskowitz  |  50-65 years of age  |  Experience level: 2-5 safaris

Rwanda and DRC in 11 Days
5/5

Frank did an amazing job trying to juggle our 5 days in Rwanda with 6 additional days in DRC that we asked him to organize for us. Our itinerary changed at the last minute as two Volcanoes NP mountain gorilla permits came up just before we left home (yay!) and Frank just moved everything around without any issues. He's a great driver and a very knowledgable guide and we loved criss crossing Rwanda with him.

He then connected us with his associate for our DRC - Goma to Bukavu segment and although we had a few issues with unexpected hotel rate increases and the visa process, we managed to do it all. DRC is not for the faint of heart! Finally Frank located and coordinated with D'jambo in Kinshasa to get us to the bonobos and they did a fantastic job as well.

Thanks for the awesome tour Frank and Golden Rwanda! One note - make sure you arrive at the front gate of Akagera NP before 6PM or you'll end up in protracted discussions with NP and lodge personnel before they let you in! :-)
Mahalo Nui Loa Frank - hoping you do make it out here to Hawaii!

Ciara Peace   –  
United States US
Visited: May 2016 Reviewed: Jun 9, 2016

Email Ciara Peace  |  20-35 years of age  |  Experience level: first safari

This tour company was everything we needed and much more!
5/5

On our safari trip with Golden Rwanda we went to many places in Tanzania including Serengeti, Ngorongoro, Tarangire, Kilimanjaro, and all the way to Dar es Salaam. Our tour guide was amazingly knowledgeable about the animals, places, and people and was super helpful when we needed directions or wanted to go somewhere special. Our driver had become our close friend and we loved every bit of our time with him and he definitely made the trip so much better! We had he absolute best time and would recommend this company. The price was fair and the trip was very smooth, which made things that much more enjoyable :)

Janet   –  
United Kingdom UK
Visited: December 2015 Reviewed: Apr 16, 2016

Email Janet  |  50-65 years of age  |  Experience level: first safari

Fantastic service, reliable and trustworthy.
5/5

We made contact initially as a result of an internet search. International Golden Tours and Travel Agency replied quickly to our initial email and proved consistently easy to contact. They gave us good advise and service before we travelled to Rwanda as well as while we were there. We hired a vehicle from them to self-drive around the country including Akagera National Park. The vehicle - a 4x4 was perfect for the job and didn't let us down at all. After touring we returned to Kigali and Frank of International Golden Tours and Travel Agency took us on a city tour taking in the sights of Kigali.
We have recommended to someone else travelling to Rwanda and would not hesitate to do so again. We hope to return in the near future and would consider taking one of the full tours offered.

Timothy Anand   –  
Singapore SG
Visited: May 2016 Reviewed: May 29, 2016

Email Timothy Anand  |  20-35 years of age  |  Experience level: 2-5 safaris

A Day Trip to Akagera National Park
5/5

This trip exceeded our expectations, not just because Akagera is a beautiful place, but also because Frank is a remarkable person. His customer care is impeccable. He is polite, considerate and knowledgeable. Very conversant in English and not imposing in the least.

We were picked up in a luxurious 4x4 at about 630am from Kigali and then driven about 2 hours to Akagera while we chatted with Frank. Conversation flowed well and wasn't strained in the least.

Really appreciated the fact that the one quoted price that we paid was all we paid that day. Hassle and fuss free! Not to mention, His rates are very reasonable for the quality of service we received.

After a brief introduction to the park and a very nice breakfast, we were whisked off for a day of fun. Frank is an excellent driver and his contacts in the guiding industry (at no additional cost) really brought the whole experience alive for us. They told us stories about the place and interesting facts about the flora and fauna. It's surprising how much you can learn on a safari!

Frank and our guide went above and beyond during the drive. The fun part was that despite having done this over a hundred times, Frank still has a sense of wonder about him, and that makes him go beyond the call of duty to serve his clients. He understands their excitement and wants them to receive the best possible experience.

We spent a considerable time looking for a great tour company and now that we've experienced what we eventually decided on, we just know we made the right choice. If you're looking for a great day out in Rwanda, look no further. Frank and his team are a great option. And who knows, you might even have found a new Rwandese FRiEND at the end of the day.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
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