Reviews

Sort By: Date Most Helpful 21-30 of 186 Reviews
Elisa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Kind and responsive to our request
5/5

For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!

The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!

We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!

Jovia   –  
Rwanda RW
Visited: May 2021 Reviewed: May 29, 2021

Email Jovia  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional and Friendly!
5/5

Our trip (my family) was organized and guided by Golden Rwanda Safari. From the word go...it was conducted in a professional and friendly manner and we had an awesome experience enjoying the wild life and animals of Akagera National Park! The guide made sure we had an amazing trip.
Thank you.

Bronwyn   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 6, 2023

Email Bronwyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service from start to finish
5/5

Golden Rwanda Safari were great from working with me to modify the tour to fit my interests and time, through to first pick up and drop off at the airport. Jean Claude, my driver guide, was thoughtful and attentive, providing me with useful information throughout our time together. The experiences in Volcanoes National Park were exceptional, as was the accommodation at the 5 Volcanoes. Definitely recommend, and I hope to be able to travel with them myself again soon

Dr. V Balaji   –  
United States US
Visited: October 2023 Reviewed: Nov 9, 2023

Email Dr. V Balaji  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team were everything we hoped a tour operator would be: caring, responsive, honest
5/5

GoldenRwanda were excellent tour operators, as good as we hoped for. Frank and Gad were extremely responsive and communicative by email, always got a response within a few hours. They were able to adapt quickly to our changing plans both before and during the trip. The trip was exactly as promised, no "bait and switch", and given the expense of individual permits, was good value for money. The residences were stellar and top quality even in remote areas, clean and with great hospitality, Our driver Jean-Claude became our friend and family. The cars were very comfortable and we felt completely safe and secure even on poor roads. Our tour covered Kigali and 3 NPs in 3 different corners of Rwanda, Nyungwe, Volcanoes, and Akagera. The encounters with gorillas and chimpanzees we shall remember for the rest of our lives. Our experiences in Kigali, including the genocide memorial, were unforgettable, and Rwanda is a moving tribute to the human spirit and its ability to move beyond unimaginable horror to recover humanity, humility and hospitality. Rwanda is one of the most beautiful places in the world, both visually and spiritually, and noone should miss the opportunity to visit if they can. And for those who do visit, GoldenRwanda will be among the best possible hosts and guides for the trip.

Yoofi   –  
Ghana GH
Visited: August 2021 Reviewed: Aug 4, 2021

Email Yoofi  |  20-35 years of age  |  Experience level: first safari

Superb service and impressive resourcefulness
5/5

Frank was immensely helpful and reliable in facilitating our trip to Akagera National Park from Kigali. He was able to create a package that catered to our specific needs. Never having been in Rwanda before, he took all headaches of organising and planning into his hands even when he didn't need to. He ensured he personally conveyed us to our destination and back, making sure we were catered to along the way i.e. asking if we want to stop for coffee, rest breaks, offering interesting stories about Rwanda and its parks. The drive was an experience in of itself thanks to Frank. I would highly recommend everyone use Golden Rwanda Safaris for all tourist activities in Rwanda.

Vahid Fotuhi   –  
Canada CA
Visited: October 2021 Reviewed: Oct 23, 2021

Email Vahid Fotuhi  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic team, great safari trucks, and tailor-made tours
5/5

The owner, Frank, is very responsive and will make sure you have an amazing holiday in Rwanda.
His team is world-class and super family-friendly. We had a lot of kids in our group and they all loved Frank's tour guides, especially Iddy, Jean Paul, and Jean Marie. But honestly all of them are very kind, very very helpful and a joy to be with.

We did a vetting involving the top 5 rates tour agencies in Rwanda. Based on our pre-trip screening, Golden Rwanda, came out ranked no. 1. This was based on responsiveness, price competitiveness, and overall product appeal.

Having just returned for an 8-day trip with Golden Rwanda, I can say that Frank and his team are fully deserving of their no. 1 ranking.

Eric MALENFER   –  
France FR
Visited: August 2023 Reviewed: Sep 12, 2023

Email Eric MALENFER  |  50-65 years of age  |  Experience level: first safari

Perfect for Rwanda Tour
5/5


Efficient response, reasonable price, car suitable for our complete tour of Rwanda. I will use Golden Safari again

Kurt Tong   –  
United States US
Visited: November 2023 Reviewed: Nov 11, 2023

Email Kurt Tong  |  50-65 years of age  |  Experience level: first safari

Golden Rwanda Safaris was outstanding from A to Z. Every aspect was wonderful.
5/5

We spent three days/nights in Akagera National Park in the lush green of the November wet season. Golden Rwanda Safaris took great care of us from pick up to drop off. The selection of accommodations was fantastic; the Akagera Game Lodge was wonderful and the Karenge Bush Camp was "glamping" of the best kind -- superb food and service all along. Most important, our guide and driver Bosco was kind and knowledgeable and very committed to doing a great job. Because of his good decisions, we saw elephants, giraffe, lions, hippos, impala and an amazing array of birds etc., all just feet away. The night drive is highly recommended -- as long as you don't mind watching lions catch and eat a zebra. The boat tour of Lake Ikema was also a treasured experience, so many birds and scary crocodiles. So much fun and Golden Rwanda Safaris and Bosco made it happen.

Luiz Ogg   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Luiz Ogg  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience, well above any expectations.
5/5

I vetted five Safaris Company in Rwanda in August 2021 and there were some robust reasons for choosing Golden Rwanda. Mr.Frank who is the operator is very responsive, courteous and the ability to work together to accommodate a group of 37 people where 25 were children was outstanding in a project that comprised of two humanitarian schemes and one Safari. Not only Frank but all drivers were attentive, well informed about all aspects of Rwanda ( Wildlife, Political, Social) and above all, they are “people to people “. Recommended without hesitation.

Bénédicte Mbwaki   –  
France FR
Visited: August 2022 Reviewed: Aug 25, 2022

Email Bénédicte Mbwaki  |  20-35 years of age  |  Experience level: first safari

An Amazing Day Trip
5/5

We booked a 1-day trip to Akagera with my sister and we really enjoyed it. We appreciated the whole experience from booking to the actual visit to the park. We were able to see many animals such as baboons, impalas, elephants, zebras, eagles, hippos, crocodiles... Next time, we will book more says in order to enjoy the night and boat safari as well as visit other national parcs. I really recommend Golden Safari Rwanda and will surely come back!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0
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