Reviews

Sort By: Date Most Helpful Rating 61-70 of 195 Reviews
Lifen Ma   –  
Australia AU
Visited: March 2022 Reviewed: Apr 6, 2022

Email Lifen Ma  |  20-35 years of age  |  Experience level: first safari

The most reliable helpful car rental service
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Dakota   –  
United States US
Visited: March 2022 Reviewed: Mar 22, 2022

Email Dakota  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely amazing and thorough with his information.
5/5

Our 12 day journey throughout Rwanda was top notch. Frank, the owner, was very responsive before, during, and after our trip with any questions or needs that we had. The trip itself was absolutely incredible from the driving, the hotels, seeing animals such as wild gorillas, chimps, all kinds of monkeys, birds, and some of the big five with many more animals, to the somber genocide memorials. Rwanda is an amazing country with much to see and do and this trip provided insight to all of it. Our driver/guide, Jean Claude, was also fantastic. He was thorough with his information and anything he didn’t know he was able to discern for us later. He was very accommodating to our trip needs if we wanted to veer off course. I can’t recommend Golden Rwanda Safaris enough. You’ll be extremely satisfied with the trip, price, and customer service. L

Lifen & Gavin   –  
Rwanda RW
Visited: March 2022 Reviewed: Apr 1, 2022

Email Lifen & Gavin  |  20-35 years of age  |  Experience level: first safari

Excellent service!
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Emira   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Emira  |  20-35 years of age  |  Experience level: first safari

A professional company
5/5

A very great and professional company. They provided us an excellent service, and the tour guide was very knowledgeable. All in all, a great experience!

Anand   –  
Rwanda RW
Visited: February 2022 Reviewed: Mar 7, 2022

Email Anand  |  35-50 years of age  |  Experience level: 2-5 safaris

There service was excellent
5/5

We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour

Ashley   –  
United States US
Visited: December 2019 Reviewed: Dec 31, 2019

Email Ashley  |  20-35 years of age  |  Experience level: 2-5 safaris

Most Trustworthy, Sincere, and Wonderful Company/Guides to Travel with!
5/5

My mom and I booked through Golden Rwanda safaris with Frank. From the moment we booked, to the very end of our trip, everything was seamless. Frank responded to all our emails and questions we had before we got to Rwanda. The price for our trip was the best we had seen anywhere for our length of stay and the activities we wanted to do.
We were warmly welcomed by Frank upon arrival with drinks and taken to our hotel, where everything was taken care of for us. We stayed at some incredible accommodations throughout our 14-night stay. Frank was so flexible in adding things we requested to our itinerary—we were able to add 2 nights in Uganda for gorilla trekking there and community visits and more time in Akagera. We also went to Volcanoes national park for gorilla and golden monkey trekking, spent 3 nights in Nyungwe Forest for chimpanzee trekking and the canopy walk, and 2 nights at Akagera big 5 game park, 2 nights at Lake Kivu, and a few nights in Kigali. Everyplace we stayed and all the activities we did were ready and prepared for us, and Frank provided us with everything we needed. The experiences were incredible- from the gorillas to our Big 5 game drives. Our guides were also very knowledgeable about the history, and the animals on our game drives and trekking activities.
Our guides always went out of their way to get us extra things for our convenience. We were in Rwanda on Christmas and Frank arranged and treated us to an incredible 7-course Christmas dinner at One&Only (super luxury resort) with dancing and performances- it was such a special night! (This was something that was not even in our itinerary). This is just one of the many examples of our guides going above and beyond what was promised!
Frank is such a wonderful host and represents everything good about Rwanda, he truly values providing the best service and experience to his clients, who become like family.
For the Uganda portion of our trip, Frank was not available but provided us with another guide, Isaac, who was also wonderful and tended to our every need. He walked around the village with us all day, for as long as we wanted and ran back to the hotel to get the car when it rained on us. I know I can trust him to provide the best guides.
The vehicles we traveled in were very comfortable and have air conditioning, a fridge for drinks, and lots of room. He also provided us a free WiFi hotspot whenever we asked, and tended to our every request. This experience truly exceeded ALL our expectations!
I would recommend Golden Rwanda Safaris to anyone wanting to visit Rwanda, Uganda, and/or DRC. We will definitely return to book our DRC trip with them!

JAMES TUCKER   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 27, 2019

Email JAMES TUCKER  |  50-65 years of age  |  Experience level: over 5 safaris

A truly African adventure
5/5

We were very fortunate to have picked Golden Rwanda Safaris headed up by Frank. We went on a day safari to Akagera National Park with Frank in his very modern V8 diesel Toyota land cruiser. We picked up a game scout from the main office when we arrived to join us who was very knowledgeable about everything to do with the park. We saw many animals, birds and butterflies. Massive thanks to Frank we very much enjoyed our trip and Rwanda is a remarkable country all round. Now my wife Carol wants to come and live in Rwanda!

Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

S.N   –  
Switzerland CH
Visited: April 2023 Reviewed: May 24, 2023

Email S.N  |  20-35 years of age  |  Experience level: first safari

Sincere
5/5

The tour was well organized. The tour operator was trustful and flexible to adjust to our needs and requests.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
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