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Melanie   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 15, 2025

Email Melanie  |  50-65 years of age  |  Experience level: first safari

Highly recommended! Efficient, great communication, so helpful.
5/5

Rare 5 star service! Superb communication, advice, whole experience, timing, care & with excellent value for money!
I cannot speak highly enough of James Mwalata and the service he provided to us.
We booked a 5 day safari and 2 days relaxing at Diani beach.
We booked a year ago with careful thought to our lodge accommodation and beach resort.
We were offered initial choices of lodges / hotel and with some research made a couple of changes, very easily and willingly done!

We stayed at Sentrim Amboseli Lodge x 1
Ziwani vogager camp/Tented x 1
Saltlick safari lodge x 1
Voi safari lodge x1
Baobab beach hotel/spa resort x 2

We were met warmly at our independently booked hotel in Nairobi by James himself on the morning after we arrived. Promptly at the time we had agreed. He introduced us to our amazing safari driver Pollycarp.
James then left us with Pollycarp who escorted us everywhere for the 5 days on safari. He was the best driver we could have wished for! Full of knowledge and very experienced on the game drives, locating animals and knowing where to drive and reach animals before other vehicles to get the most amazing experiences! Far more than we could have wished for!
We saw a female cheetah on the first day with 4 young cubs (18mths old)! It really took our breath away!
We saw so many elephants, zebras, giraffes, antelope, water buffalo, wildebeest, warthogs, impala, oryx, hippos, agama lizards, puff adder, Egyptian spitting cobra, Kori bustard birds, secretary birds, mongoose, dik diks, hartebeest antelope, fish eagle, superb starling and so many more!!
Then we found a beautiful leopard! And to see her so close up, right at the side of the jeep what a real treat. Then a few lions!
In fact soooo many animals all looking so healthy. An absolute joy to see them in their natural environment.
Ziwani was a very special place. Our personal favourite. Like being in paradise. Sitting drinking cocktails overlooking a lake with hippos and crocodiles on an island in front of you! All the Staff were gave the very best service at this location.
The whole trip was easy, flexible on timings and ran like clockwork. We felt like we were in the very best of hands.
Our departing flight time was changed by the airline on the day, and we were immediately told about this by James and given 2 alternative flight times to choose from. He escorted us to the airport from the beach hotel and made sure we knew exactly where we needed to go to get on the plane safely.

We are so grateful to both James and Pollycarp for the very best experience we could possibly have wished for!! A huge thank you to you both!

What a way to spend our son’s 23rd birthday and our 25th anniversary!
A very special memory for us all.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 81
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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