Destinations Kenya Safari
- Located In:
- Size:
- 10-20 employees (Founded in 1991)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $120 to $350 per person per day (USD, excl. int'l flights)
Reviews
Email Joy | 20-35 years of age | Experience level: first safari
It was an amazing experience
The scenery was mind blowing,we took pictures and had a very good experience
NL
Email Judit | 35-50 years of age | Experience level: first safari
Terrible experience
Worst tour organizer and company ever. This is a Kenyan company and we booked a combined Kenya-Tanzania safari in March 2025 for September with a shared tour in Kenya and private tour in Tanzania on comfort level.
While before our safari date the company replied readily to our questions, from the first day of our actual safari we experienced lack of organization and support: several accommodations didn't have reservations for us, the company changed 5 of 6 accommodations in total, cancelled 1 park in Kenya and 1 park in Tanzania, modified the length of our stay in the accommodations and our game drives, didn't arrange appropriate border crossing, changed the entire schedule in Tanzania compared to the booked itinerary, had shared tour in Tanzania as well.
From one day to another they changed something but promised that all other parts of the tour would remain unchanged, then the next day they modified something again. Never asked our permission, just informed us about the changes and expected us not to complain and forced us to do the tour the way they wanted. When we tried to get an explanation and told our concerns and the conversation turned inconvenient for them, they simply went silent, didn't reply to our messages, or hung up the phone. We couldn't relax, and spent hours every day arguing. They left us with no support at all, never apologized for any change they made and kept lying during our safari about the upcoming days.
Seemed like they just took our money but didn't organize anything in time, leaving everything for the last minute. Later on we got connected to the Tanzanian co-partner company who told us that the pre-booked trip doesn't even exist, the Kenyan company booked a tour for a day later and they didn't even pay enough for a private tour.
Complete disaster and nightmare.