Experience with helinassafaris during trip to amboseli national park
Booked for the tour for dec 2019. Owner gladys very polite n arranged the tour. Tour guide took us to amboseli park.
Was very good driver n knowledgeable. Enjoyed the wildlife viewing.
Booked at sentrim amboseli lodge. Road to kimana gate n lodge very uncomfortable. The lodge needs a proper road.
Problems started when it stated raining heavily. Roads got flooded n so park flooded n v could nt go wildlife viewing.
The day v had to leave roads became impassible. Had a bad experience. It became lunch hr. The owner of this tour companydid nt want to take
Responsibility to our safety or provide us with lunch. The van got struck in the muddy, broken washed road.
V were stuck in the hot van with flies, while the guide or driver would go n help others vans or their driver get out of the mess they were in.
He did this several times all the way home.
V reached late at night feeling very sick n had nothing to eat after breakfast. V will nt take a tour with this company again.
They need to know their priority is to first serve the clients by taking them home instead of helping other vans to get out of the mess they were
In. Therefore v had a bad experience n felt ill the next day.