Reviews

Sort By: Date Most Helpful Rating 61-64 of 64 Reviews
Pete Morelli   –  
United States US
Visited: January 2025 Reviewed: Feb 24, 2025

Email Pete Morelli  |  35-50 years of age  |  Experience level: over 5 safaris

Knowledgeable with extreme passion
5/5

Once again African Safari Guru set up an outstanding trip for us. I believe this makes about 8 times we used Matthew Grace to plan out trip to South Africa and everyone was different but spectacular. They are very easy to work with and his passion rubs off on you. I couldn't imagine using a different company ever.

Jenna   –  
United States US
Visited: May 2025 Reviewed: Apr 17, 2025

Email Jenna  |  20-35 years of age  |  Experience level: first safari

Amazing time!
5/5

We had an amazing time on our 5 day/4 night safari and Matthew was extremely helpful in scheduling a perfect trip. He promptly answered all of my questions prior to the trip, and gave suggestions on timing of the safari which were helpful (and I think a great call!). Matthew was also very quick to respond to our questions once we got to the lodge even though he was out of town at the time.

Joan Johnston   –  
United States US
Visited: May 2025 Reviewed: Apr 21, 2025

Email Joan Johnston  |  65+ years of age  |  Experience level: first safari

Knows his business, honest, prompt with communications, patient and very detailed and kind.
5/5

If considering booking with this agent my advice is to not hesitate, go ahead and get it done. We had to cancel a booked safari to Namibia because of the covid outbreak, it was more of a hunting game reserve and tours of Namibia. We rebooked with the same agent but this time we decided we preferred South Africa and a photo safari. Itinerary was set, we were good to go but we received a medical scare which caused us to cancel the adventure we had planned for sometime. Things went in our favor health wise and we wanted to rebook but there were issues, therefore we sought out someone else, hense Matthew and he was amazing getting us into hotels and game reserves at the last minute. There was a snafu with a flight from Victoria Falls to Kruger, had to change a date and Matt came to our rescue with a new hotel reservation last minute and it was quite a place (Grace of Africa), plan to stay there several days if Kruger is in your plans. It seemed as if Matthew was always available even with... Read more our 7 or 8 hour time difference. I decided that he doesn't sleep. Anyway, trust me, you won't go wrong booking with African Safari Guru.

Andrew Chapman   –  
Australia AU
Visited: May 2025 Reviewed: May 9, 2025

Email Andrew Chapman  |  50-65 years of age  |  Experience level: first safari

Professional, well organised and always able to be contacted and at the same time friendly
5/5

When planning for this trip I came across Matt at African Safari Guru. Over a number of months we corresponded over the proposed trip and what we wanted to see and do and even included some of Matt's suggestions. By taking the time to listen to what we wanted, the 12 day trip went off without a hitch and provided us with great accommodation and even better experiences, all the while ensuring we could get from A to B without any issues.
I have no doubt that if we are seeking to go back to Africa and experience something different and new Matt would be our first point of contact to arrange everything for us due to his wealth of experience, knowledge and understanding what his clients want.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
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