Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 1,023
  • 4 star 56
  • 3 star 6
  • 2 star 2
  • 1 star 2

Sort By: Date Most Helpful 1-10 of 1,023 Reviews
Ngoc Nguyen   –  
Vietnam VN
Visited: December 2017 Reviewed: Dec 10, 2017

Email Ngoc Nguyen  |  35-50 years of age  |  Experience level: first safari

Unforgettable moments
5/5

A true adventure, an incredible experience with lots of unforgettbale memories. A childhood dream came true when you see the animals roaming on endless prairies. especially when you get near the Big 5 which we managed to spot during the safari... all that within only 4 days with Axis. Lennox was helpful from the very first moment, he patiently replied every question I had. The Safari was very professionally organised.
Our driver Richard seems quite experienced despite his young age. He always did his best to create a good atmosphere in the group and to give us the best possible angle to take photos of the animals. He speaks Russian pretty well too which was a really nice surprise. We - a Vietnamese and a Kenyan talked in Russian with each other which was really something else lol.
My roommate or my tentmate to be exact from Japan was very nice and pleasant too. Overall an unforgettable experience I had there. Thanks Axis and огромное спасибо, Ричард!

Jeannie   –  
Singapore SG
Visited: August 2022 Reviewed: Aug 14, 2022

Email Jeannie  |  35-50 years of age  |  Experience level: first safari

Awesome and Wowed
5/5

I was looking around for quotes for safari and the parks they visit but felt that Axis offered what I wanted. Lennox was super prompt in replies and all was well-planned for my 5D Mara-Lake Naivasha-Amboseli mixed camp and lodges with a land cruiser.

Our guide Peter is super experienced and knowledgeable. I kind of think there’s probably not much he didn’t know. Haha. His driving is superb with great manoeuvring skills and also always managed to help us find a good spot for photo taking. On top of that he helped us spot many animals along the way. Super friendly and approachable and one whom you can trust.

The places we stayed at were Lenchata Lodge Camp - its like glamping with bathroom at the back. Hot water is available. Jacinta was very hospitable and friendly. Food tasted good as well!

Lake Naivasha Sopa Lodge-we love this place because the animals were free to roam around the area, they can be just right behind your backyard.

AA Lodge-in AA they have decent cottage rooms and buffets so we tried quite varied stays at different places.

We saw 4/5 of the big five but it doesn’t disappoint because the 7 of us in the group was just wowed by the whole experience.

I highly recommend Axis as your tour company and Peter as your guide. Throughout the whole safari experience we were all well taken care of and has numerous pictures that wowed our friends and family. Will come back again!

Hamed   –  
Iran IR
Visited: October 2021 Reviewed: Nov 1, 2021

Email Hamed  |  20-35 years of age  |  Experience level: first safari

Perfect operator
5/5

Our safari including masai mara, nakuro and naivasha done perfectly by this operator and their experienced tour guide and driver, Khalifa, who showed us big 5 and a lot of amazing wildelife objects. He had well knoeledge about nature and culture of kenya and explain interesting facts about masai people , wildelife and nature.

Anna   –  
Ukraine UA
Visited: July 2021 Reviewed: Jul 26, 2021

Email Anna  |  20-35 years of age  |  Experience level: first safari

Perfect safari
5/5

We are very grateful for the Safari we had. Everything was Perfect from the beggining till the end!
The food was tasty, the hotels were clean, they even washed the car every day for us!
Before we came Lenox was in touch all the time, answeared all our questions about entering Kenya or covid certificates. He helped a lot!
Our guide John made a Perfect Safari expearance for us, he did his Best to show all the animals for us. He helped with any question we had. All the organization was a high level!
We are very grateful to John and Axis African Safaris. It is a good safari company, you can be sure everything is gonna be cool

Gina   –  
United States US
Visited: July 2021 Reviewed: Jul 24, 2021

Email Gina  |  20-35 years of age  |  Experience level: first safari

Excellent, amazing and unforgettable experience from the best Safari tour guides
5/5

Short summary: amazing experience, amazing company, super responsive, very experienced tour guides, saw all the animals we wanted, exceeded all expectations.

Longer review: I have never left the U.S. before and was a bit hesitant but my husband really wanted to go on a safari for our anniversary so I agreed. Unfortunately, due to work, we weren’t able to plan this super well in advance and had a short time frame we could be in Kenya. We reached out to Axis Africa Safaris among other companies via safaribookings and received a really quick reply from Lennox, who was very responsive with us throughout the whole process (before and during our stay). He was the first one to respond to us actually, while the others took a few days. The email said we should hear from him in 3 days but we heard back from himthat day actually. We wanted a private tour guide for just us two for about 5 days and that’s exactly what we got. He sent us a very detailed itinerary tailored to us and booked all the accommodations needed. My husband also got to choose between lodges. This was just the preparation in advance. It was because of Lennox’s kindness, responsiveness and willingness to work with us that we chose Axis Africa but once we got here- it was even better than we expected!!

We were picked up from the airport and Harun (?) helped us get a SIM card. The next day Lennox and Moses greeted us with a sweet unexpected anniversary gift and we headed off to Hell’s Gate. Moses was our tour guide and he knew every location we visited like the back of his hand. He knows all the ins and outs of each place as he’s been doing this for a while. Moses is very friendly and would explain to us facts about Kenya, its culture, the animals, the history, etc. as we were driving. The boat ride was super fun, and the game drives were amazing. We chose not to go on the hot balloon ride as we wanted to be closer to the animals. We visited Lake Naivasha, Hell’s Gate National park, Lake Nakuru and Maasai Mara National Reserve. Throughout the game drives, Moses encouraged us to ask questions about the animals but also would tell us facts about each animal that we would see. We really wanted to witness the migration so we waited for a bit to see the Wildebeest cross the Mara river. When they didn’t cross, he took us somewhere else in hopes of catching another herd crossing there. Moses knew of alternative places to go to see particular animals and migrations. He knows of a few particular cheetahs, for example, and where to look for them. He went out of his way so that we could get really good photos of the animals. He is an excellent driver and quick thinker. He knows of the good food spots, he gave us tips when we were trying to look for gifts to buy too. The land cruiser was very comfortable and clean. We saw SO many animals - Moses knew when and where to find them. We also had enough time to make a quick stop at a village and learn about their customs. Moses was very flexible and I would highly recommend him as a tour guide and Axis Africa Safaris to anyone hoping to have a fun and memorable experience. If you have any questions (especially if you’ve never really travelled before), please feel free to message me. We had such a great time and really loved the camps we stayed at! I will definitely be recommending Axis Africa Safaris to my friends and family. Excellent service, excellent value for your money, super reliable staff, amazing tour and tour guide.

MJ   –  
United States US
Visited: March 2017 Reviewed: Mar 14, 2017

Email MJ  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Value!
5/5

I (a solo traveler) dealt with Lennox and his communication was pretty good. There were some miscommunications though. I took a 2 day Safari and was unaware that I would be with a different group each day. Though it did not impact the trip, it would have been nice to know. After the first game drive, my driver gave me an itinerary for the following day with a different group. I was told not to eat breakfast before the drive and that breakfast would be provided after the drive. The camp staff members were not aware of this, and the breakfast food was gone when we returned from the morning drive, so I had to waif until lunch to eat. Not a problem for me, but may be a problem for others.

The lodging (Lenchada Tourist Camp) was pretty good! The staff members were warm, and the bed was comfortable. The camp allowed us to charge our gear for a few hours at night and had power strips, but no adapters, so bring your own.

I took two game drives; one the evening of the first night, and another in the early morning of day two. The first game drive was awesome and we saw a ton of animals. The second drive was the complete opposite. Not the fault of the drivers or company at all though.

The drive itself is long at six hours including stops, but the company does a good job at giving enough breaks. The lunch stop was also a bit lackluster, but I didn't expect much at the price point. Overall, this trip was a great value and I would recommend it to other budget and/or solo travelers.

Paul   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 4, 2024

Email Paul  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent from start to finish
5/5

We had a very positive experience on this tour from start to finish. All communications and organisation of our trip was very clear, timely and smooth running with any member of staff that we were in touch with. Our two guides for this Masai Mara 3 day/2night safari were brilliant - Rogers & Caleb. They were both very friendly, sociable and entertaining for our journey from Nairobi to the Masai Mara and kept our group fully briefed on where and when we were stopping and the timetable we could expect. On both of our game spotting safaris into the Masai Mara, they were very knowledgable and informative about animals that we saw and where to best find the rarer of the wild animals we hoped to spot. We were extremely lucky to see so many animals and we feel that this was down to their expertise and commitment to providing a professional service. The accommodation and food were also excellent and great value for money. We would definitely recommend this trip to anybody looking for an amazing safari with professional, approachable and knowledgeable guides. Thank you so much!

Afrikanna   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 17, 2024

Email Afrikanna  |  20-35 years of age  |  Experience level: over 5 safaris

Geeman was amazing and knowledgeable about the animals and how to find them
5/5

The tour was really amazing, everything about it was a totally new and wonderful experience, we saw many animals especially because of the tour operator Geeman. Thank you Axis Africa

Carolina   –  
Spain ES
Visited: January 2024 Reviewed: Jan 18, 2024

Email Carolina  |  20-35 years of age  |  Experience level: first safari

Adventure!
5/5

The guides took care of everything and ensured that we had a fun experience. Our guide Johnny was the best, he made a big effort to find as many animals as possible and got us super close to lions, giraffes, elephants, and many others. He was very knowledgable about the animals and told us exactly what the lionesses were doing as they were hunting (while we watched it happen). I really appreciated his effort to find all the animals for us and get us close to them! Great and fun experience!

John Kageorge   –  
Canada CA
Visited: December 2023 Reviewed: Dec 31, 2023

Email John Kageorge  |  50-65 years of age  |  Experience level: first safari

King of the Safari for Customer Service
5/5

The Guide was informative from the second he welcomed us in Nairobi. But when he drove us in the park, he really shined. How did he find that hidden leopard? And that family of lions? It’s no wonder so many other guides seemed him (Jack) for guidance.

My family (ages 17-60) unanimously state the Masai village tour was the highlight. We are humbled to have entered a home and have an amazing discussion. Thank you, Axis, for including this!

We badgered the customer service agent with an unfair load of questions and special requests. All were answered in the warmest, welcoming manner. Cynthia is the best helper ever!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,023
  • 4 star 56
  • 3 star 6
  • 2 star 2
  • 1 star 2
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