Axis Africa Expedition & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2016)
- Tour Types:
- Mid-range & luxury tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
CN
Email Wilma | 50-65 years of age | Experience level: first safari
The guide is lazy and less experienced.
I regret to give him too much tips .I gave him 2000Kes . Later I ask several other teams other groups other friends they join other company’s safari team,they told me they gave their guides less tips ,they only gave there guides 1000 Kes every one person for three days safari ,but their guides lead them find much more animals ——They saw Five Majestic Beasts of the Maasai Mara Grassland . They also saw lots of wild animals cross the sand river during 11:00~12:30 at noon on 17 July. But our guide only find three kind of Five Majestic Beasts. He even didn’t want to bring us to the sand river to wait for the wild beasts crossing the river at the same day . Although I already told him to give us chance and time to wait for the famous and precious crossing . At last at the afternoon he lead us to the sand river after we ask him go there but we saw nothing because the crossing finished already that time. He said several times it’s too far away to go to those crossing points of sand river to wait the crossing .
Reply from Axis Africa Expedition & Safaris
Posted on Jul 21, 2025Dear Wilma, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your safari did not meet your expectations, and we appreciate the opportunity to address your concerns.
July is indeed one of the peak months for the Great Migration in the Masai Mara, and many travelers hope to witness dramatic river crossings during this season. However, even during this period, wildlife sightings, including the iconic crossings, remain natural events, influenced by unpredictable animal behavior and environmental conditions. The crossing is not something that any Safari operator or guide can guarantee. While we understand your desire to witness this iconic moment, sightings vary greatly each day, and even with the best planning, nature follows its own course.
We also wish to highlight that for group joining safaris (like the one you had chosen), our guides do their best to balance the interests of all guests in the vehicle. This means that the guide needs to make choices that suit the whole group, including how much time is spent at each spot. For travelers with particular interests, such as spending extended time at potential crossing sites, we usually recommend a private safari for a more personalized experience and itinerary control.
Regarding tipping, this is an open gesture left entirely to the guest's judgment. We provide general guidance, but the final decision is always yours, and we are sorry to hear you later felt unsure about it.
We have taken note of your concerns about the guide and will follow up with our team accordingly to ensure every guest receives the best possible experience.
Thank you once again for choosing to travel with us, and we hope you will give us another opportunity in the future to deliver a more fulfilling experience.
Email Ljubo | 20-35 years of age | Experience level: first safari
Bad
the mini bus was terrible, everywhere we ate the food was bad, our main day was delayed by an hour because of other passengers and at the end of the day we ran into a rhino and 10 lions on the hunt and the driver hurried home and didn't let us enjoy the scene 10 minuts more
the only reason for rating 2 is that we saw a big five
Email Kandice | 35-50 years of age | Experience level: 2-5 safaris
It was ok, but overpriced and kind of sketchy
The van was comfortable enough but very old and without AC, so be prepared for that. Our driver was nice, the places we stopped for food were not clean. (Bring toiler paper and hand sanitizer with you) All the restaurants are buffet style and left in serving wear that was sitting out for much longer then I feel is safe.
We were meant to go into the Masai Mara for 2 days, but the driver talked us into only going for one "extra long" day, which was only an hour longer then the day was originally meant to be. He also told us we could go into the Serengeti and instead took us to the border and told us that was it. In the end we paid for two days when we only had about 12 hours, allowing them to pocket the extra cash that would have been spent on the next days entry fee.
The place we camped was ok, not like it was pictured but it was acceptable and the people who worked there were nice. There was an overwhelming pressure from Axis to pay up front and in cash. One day included a picnic lunch, which was precooked chicken that wasn't kept in a cooler, but in cardboard box and ended up giving me food poisoning. I would recommend brining your own snacks.
After the trip we were informed that they are being looked into for questionable practices.
I wouldn't book with them again, especially since there are rumors surrounding the legitimacy of their practices.
Reply from Axis Africa Expedition & Safaris
Posted on Mar 26, 2019Hi Kandice
We are very disappointed for this negative feedback that you have chosen to share , there is no way that one can go to Serengeti national park in Tanzania the same day he is doing Masai Mara, the program indicated very well that during the full day you will be inside Masai Mara park and visit the Masai Mara river which is close to the border separating Masai Mara and Serengeti, no where we mentioned that you will cross to enter Serengeti on this day, this is a language misunderstanding that you did not understand even after explaining to you physically.
About the food, we highly apologize, we have since made the camp partner aware of this case and they have promised to change there packaging of picnic lunch.
About overcharging, that's also not so, you were doing a safari that is longer compared to the rest in your group and that would only mean a slightly higher price for you.
We would like to clarify that we are not illegitimate company as you have mentioned, we have an office which you came to and are licensed by the government, this was a case of misunderstanding on the wording of the itinerary, which if you engaged us we have amicably resolved.
We however believe that the customer /client has to be always right and therefore highly apologize for everything that went negative.