Reviews

Sort By: Date Most Helpful Rating 11-20 of 64 Reviews
Vinnie   –  
Netherlands NL
Visited: October 2021 Reviewed: Oct 9, 2021

Email Vinnie  |  20-35 years of age  |  Experience level: 2-5 safaris

Good travel organisation
5/5

We've had a perfect safari with Bienvenido Tours. Our guide Daniel showed us all the ins- and outs of Amboselli and Tsavo. We almost saw all the animals that were there to see!
Good service all the way. Friendly and professional personell for a good price.

Maria   –  
Bulgaria BG
Visited: October 2021 Reviewed: Oct 21, 2021

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari, which exceeded our expectations
5/5

After a short research and comparison with several agencies, Bienvenido won us with flexible service and great price. We were group of friends and did 3 days safari in Amboseli and Tsavo East national parks with start Nairobi and end Diani beach area. The safari was fantastic, we saw lots of rare animals. The reserved loges were more than amazing. Our driver Mutemi was very knowledgeable, experienced and patient with us. We truly enjoyed our time with him, learning about parks and animals. Thank you for everything, the whole trip was very inspiring.

Tsvetelina   –  
Bulgaria BG
Visited: October 2021 Reviewed: Oct 22, 2021

Email Tsvetelina  |  20-35 years of age  |  Experience level: first safari

Amazing lifetime experience in the savanna
5/5

Everything was very good prepared and organised for us. Kenyan style is “pole pole” however all with the trip was in a very good level - the best safari guide - Mutemi who has more than 16 years of experience in this and can show you everything you want and you have the lick to experience. We were so happy to be with him. The places for sleeping were very good, we were on time and we were pleased to have all this on this price and and we were absolutely happy with the service. I recommend the company and especially Mutemi

Marton   –  
Hungary HU
Visited: January 2022 Reviewed: Jan 23, 2022

Email Marton  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, well organized
5/5

This was an unforgettable and amazing experience for us. Everything was well organized, the lodges were excellent. Big thanks for Daniel he was professional, very kind and polite.

Jonathan   –  
United States US
Visited: February 2022 Reviewed: Feb 13, 2022

Email Jonathan  |  50-65 years of age  |  Experience level: first safari

Very flexible, friendly, and well run operation.
5/5

We had a good experience with Bienvenido. Our driver Bosco was friendly and great at finding animals, constantly communicating with other drivers throughout the parks to find the best places to go. I also appreciated their flexibility in terms of pickup and drop off locations and times. Red Elephant Lodge in Tsavo is really great for the money as well.

RYO   –  
Japan JP
Visited: September 2022 Reviewed: Oct 30, 2022

Email RYO  |  20-35 years of age  |  Experience level: 2-5 safaris

Sincere response
5/5

I took 4D3N Masai Mara and Lake Nakuru safari.
On the last day, they listened to my request to be in time for the flight leaving Kenya in the evening, so they actually arranged to arrive at the airport 4 hours before departure.
Also, even though 40 minutes passed on the first day of the safari, there was no pick-up, but when I made an inquiry, they responded sincerely and I was able to participate in the tour safely.

Mina   –  
Japan JP
Visited: December 2022 Reviewed: Jan 19, 2023

Email Mina  |  20-35 years of age  |  Experience level: first safari

Clear communication and an exciting ride!
5/5

I needed some accommodation for the trip so I emailed them a few months before. They were flexible about my needs and the communication went really smooth and everything was clear. Planning went well. I was expecting the unexpected on the day of the trip, but our guide Jed was super knowledgeable about the experience so I felt taken care of. We had interesting conversations during the lunch stop as well! I hope Jed is doing well, and absolutely recommend this tour.

Julie   –  
Canada CA
Visited: November 2022 Reviewed: Jan 19, 2023

Email Julie  |  35-50 years of age  |  Experience level: first safari

3 Day Safari to Amboseli National Park
5/5

Our experience was absolutely fantastic. I wasn't sure where to start searching for safari's and to be honest was a little weary of the vast number of companies and who might or might not be legit. Using SafariBooking was a great tool for us to find a tour that was perfect for our schedule. We had to be in Rwanda for business and decided to travel a few days earlier to get in a quick safari.

Right from the start, communication and responses were quick and provided all the information requested. I didn't find any official website so this is where the skepticism came into play, but the night before we received contact information for our driver and he was there to pick us up at our scheduled time. Due to the tour we booked and timing, we managed to have a tour bus just for the two of us (it was just my mother and I traveling).

Travel out to the park was an experience, not being used to how travellers drive on the road took a while to get use to. Travel out to the park took about 5 hours and we stopped just off the main road at this store/market type place that had souvenirs from the local villages. We arrived at the park on day 1 about noon so we were able to drop our bags off and head to the dining room for lunch. We decided to upgrade for the superior lodging (Serena Lodge) and it was a great experience. Rooms were nice and spacious, clean and we had netting round the beds. We didn't get a chance to lay by the pool. In the morning before heading out for the morning game drive we did have some animals just off the property near the back terrace.

Our schedule for the 3 days were as follows: Day 1 - 7am pick up, noon arrival at lodge, 6pm game drive, Day 2 - 6am - 8/9 game drive returning for breakfast then 6pm game drive. Day 3 - 6-8 game drive, 11 am departure for Nairobi Airport. We got 4 game drives and we felt this was enough for us given the short time we had. We saw all the animals we wanted to except the cheetah, we saw giraffes, elephants were lucky enough to get close to a lion and lioness.

Overall we had a great experience for what we paid and would highly recommend to anyone interested.

Peter   –  
Slovenia SI
Visited: January 2023 Reviewed: Jan 27, 2023

Email Peter  |  20-35 years of age  |  Experience level: first safari

Unforgettable 8-day tour from Nairobi to Watamu with Daniel
5/5

We booked a 7 day private tour from Nairobi to Mombasa and added an extra day to visit Tsavo West en route, thus making it an 8 day tour of Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo West and Tsavo East. Purity was great in organizing everything from day 1. We opted for a 4x4 jeep and budget accommodation, which was more than adequate, especially tented camps in Masai Mara and Amboseli and the lodges in Tsavo West and Tsavo East which simply took our breath away.
Special thanks goes to our driver guide Daniel, who made our journey really unforgettable. Punctual from day one, his timing for departure and arrival times across different destinations was impeccable, he was fearless on the road and we were really impressed how he made sure our 4x4 was in good condition every day, by checking tire pressure and drivetrain after every park - making sure the vehicle was clean and in good condition throughout our cross-country trip. He is someone you can trust to keep you safe even when the aggressive elephants of Tsavo come too close, showing his qualities as an experienced guide. His knowledge of animal species and their behavioral patterns was really impressive and he really put in an effort to make sure we see the Big 5 and much much more. We would definitely do it again, next time maybe visiting less parks and staying longer in each. Until next time, Bienvenido and Daniel!

Mohammed Shaiea   –  
Yemen YE
Visited: January 2023 Reviewed: Feb 21, 2023

Email Mohammed Shaiea  |  35-50 years of age  |  Experience level: 2-5 safaris

A beautiful Safari Experience with Bienvenido
5/5

We did a 3 day Mid-Luxury Safari tour that started from Nairobi and ended in Mombasa passing through Amboseli National Park and Taita Hills where we spent one night in each national park. It was very well organized by Bienvenido team. Everything was smooth and as promised, and the price was very reasonable for the service we got. Purity assisted us with the booking and payment process, and our driver/guide (David) was super professional, friendly, funny, and very nice with our children, and he went out of his way to make sure we see as many animals as possible during the safari. In terms of the 2 national parks that we visited, Amboseli was the better one with many more wildlife. Taita Hills is beautiful, but there aren't as much animals or variety of species. Our next safari trip will definitely be with Bienvenido.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 51
  • 4 star 5
  • 3 star 1
  • 2 star 3
  • 1 star 4
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