One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $120 to $280 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FR
Email Mounya | 20-35 years of age | Experience level: first safari
Perfect
It was a wonderful week (Masai Mara, Naivasha and Amboseli). The camps/hotels were very clean and comfortable. Everything was well organized, we didn't encounter any problems! And the guide Daniel: 10/10. Very kind, very attentive, and he knows his job very well. He was with us from start to finish. We couldn't have asked for anything better. Thank you for everything!! I hope to contact you again for a future trip.
IT
Email giulia francesca | 20-35 years of age | Experience level: first safari
Professional, reliable, and passionate — they made our safari unforgettable!
Our 7-day, 6-night safari from Nairobi to Mombasa — visiting Masai Mara, Lake Nakuru, Lake Naivasha, Amboseli, and Tsavo — was truly the trip of a lifetime.
We were lucky to see so many animals up close and enjoy breathtaking landscapes every single day.
A huge thank you to our incredible driver and guide, Jackson, so experienced, kind, and passionate about his job. He made every moment special, always taking care of us and sharing his deep knowledge of wildlife and Kenya.
Everything was perfectly organized, exactly as promised, with excellent service and great attention to detail.
We’ll never forget this experience and we can’t recommend it enough.
Asante sana, Kenya we’ll be back!
Email Simon Helyar | 35-50 years of age | Experience level: 2-5 safaris
An unforgettable safari experience
From start to finish, our experience with Bienvendo Tours was absolutely fantastic. Communication was excellent right from the outset, every question was answered promptly and clearly, and all arrangements were handled seamlessly. The value for money was outstanding, and every detail of our trip was perfectly organized, including smooth and stress-free transfers.
The accommodation was amazing. Each evening we enjoyed delicious food while overlooking a watering hole, watching elephants play and hippos bathe, a truly magical experience for our whole family.
Our guide, Gedaliah, was exceptional. He was incredibly knowledgeable, friendly, and attentive to all our needs, even making sure our two daughters (aged 9 and 11) were comfortable with plenty of stops along the way. His passion for the wildlife and environment made every moment of the safari even more special.
We can’t recommend Bienvendo Tours highly enough. It was the perfect family adventure, and we will definitely be booking with them again, and requesting Gedaliah as our guide
ES
Email Ariadna | 20-35 years of age | Experience level: first safari
Profesional
Professional agency — we booked and paid the deposit. Two weeks before the trip, we had to cancel for health reasons. The agency (Kennedy) was understanding at all times and refunded our money. Truly professional — when we’re able to take the trip in the future, we’ll definitely go back to them. 100% recommended.
Email Fiona | 35-50 years of age | Experience level: over 5 safaris
Masaai Mara is beautiful - book at least the 3 day tour
I booked the two day budget tour (starting and ending at Nairobi) and it was not enough time to experience Masaai Mara - highly recommend booking at least 3 days to get one full day safari in Masaai Mara. On the first day of the tour, we spent a long time waiting for the company to sort out the seating arrangements for everyone in each of the 4 x 4 land cruiser/van (there were three vehicles). We ended up in the van with a pop-up roof which was fine (but we were originally sitting in the 4 x 4). The ride to Masaai Mara was fine, we got there after a few hours and were able to have a fantastic evening safari (our driver was great!). Please note that we had a brief lunch stop (15 mins from memory) along the drive, it was not as per the itinerary where they said we'll have lunch at camp.
The next day, the morning safari ride was only 2 hours long because they said we have to be back at the main gate to switch to the van to go back to Nairobi. On the itinerary, it says drive back to camp for breakfast after the morning safari but we had to pack our bags in the van before the safari as we were not coming back to camp. After the safari, it took us at least 8 hrs to get back to Nairobi because we had to switch to 2 different vehicles (three all up), which was a giant time waster as we had to wait around (it took us 8 hrs from Masaai Mara to Nairobi).
We stayed at Miti Mingi Eco Camp, which was not great. The bathroom attached to the tent smelled and was not in the best condition. The roof of the bathroom was also not netted off so there were a lot of mosquitos in the bathroom waiting for us. The shower was also not great, the water was really hot so we could only shower with a trickle of water to avoid the scalding water. I'm glad we only booked for one night at that accommodation. I would suggest a mid range accommodation or the Jambo Mara lodge if possible. We have stayed at other permanent tented accommodations (e.g. near Kruger Park, Okavango Delta, etc) and the condition of Miti Mingi Eco Camp was the worst.
Email Tim | 50-65 years of age | Experience level: 2-5 safaris
Could do better
4 Day Masi Mara & Lake Nakuru
Communication in booking was ok, payed deposit and balance on arrival, some questions asked wasn’t answered or content missing.
The first half of our trip was great the second part not so great, the pick up was ok as we meet at the organised place, we had Joseph as our driver who drove for 4 hours had a lunch stop then another 3 hrs to our camp, this was as expected, apart from no running cold water was ok, our game drives from here went well with Joseph giving information during these.
When it was time to leave for our next destination (lake Nakuru) this was roughly 100km but the route taken was far more taking almost 8hrs with a lunch stop and pick up passengers that were also from our same camp.
We changed drivers during the lunch stop, our new driver Edu was extremely erratic almost crashing on numerous occasions, we finally arrived at our hotel where the driver gave no information about what times to meet or any details to help out.
After dinner the driver finally gave us info at 10pm for a meet up at 6:30 to check out and take our game drive at lake Nakuru.
When we arrived at the gate the driver informs us that he forgot to purchase the tickets for entry and they wouldn’t accept cash, so we had to pay for ourselves and the other passengers or we wouldn’t be going, the driver gave us the cash for this but not all as he never had enough change!
During the drive he never gave any information and was speeding around not stopping long when needed, and kept moving the vehicle when we were trying to take photos.
When we left we thought we was heading back to Nairobi as this was our agreed place for drop off, except we went in the opposite direction to pick up more passengers even though there wasn’t enough seats, so one had to sit on a cool box.
After this on our way to Nairobi we crashed into the back of another jeep as he was going to fast in the wet! After this the driving never changed almost crashing another couple of times. When we finally arrived in Nairobi after driving round for 45mins, we kept trying to get info as we had a flight to catch and others had their destinations to get to.
Our agreement was drop off at the collection point and given a time to arrange flights, if I’d had followed these we would of missed our flight due to the extra time spent travelling around rather than going direct to our locations.
I had to call the head office about this while still being driven round Nairobi as the driver was laughing about the situation.
I wouldn’t recommend these as I’m sure some of the journeys could have been a lot shorter giving more time to relax before taking drives and allowing a less stressful time for all.
This wasn’t the experience we was expecting after all that had been payed out
DE
Email Aleksei | 50-65 years of age | Experience level: first safari
Everything was amazing
Amazing Kenya Safari Adventure! ⭐⭐⭐⭐⭐
My recent 7-day safari in Kenya was absolutely unforgettable! From the moment we left Nairobi to explore the Maasai Mara, Lake Nakuru, Lake Naivasha, and Amboseli, every day was filled with incredible wildlife experiences and breathtaking landscapes.
Highlights of the trip included witnessing two lionesses skillfully hunting a young warthog, seeing a curious baby giraffe approach me just a few meters away, and spotting five cheetahs in Amboseli, which were even larger than the ones I had seen in Maasai Mara! The safari guides were knowledgeable and attentive, making sure we felt safe while getting the most out of each park.
Beyond the wildlife, I loved the serene landscapes, sunsets painting the savanna in pink and dark red hues, and the peaceful moments near the lakes. The combination of nature, adventure, and cultural encounters made this journey truly special.
I highly recommend this safari for anyone who wants to experience the raw beauty of Kenya, get close to wildlife, and create memories that will last a lifetime!
Email Dinesh Ghiya | 65+ years of age | Experience level: 2-5 safaris
Extremely enjoyable safari trip
My partner and I recently returned from a safari in Kenya and Tanzania, and we had an absolutely wonderful time! The trip exceeded our expectations and created memories we will cherish forever.
A huge part of this success was our guide and driver, Walter, who was truly exceptional. Walter went above and beyond to ensure we saw the animals in every part of the parks. His extensive knowledge of the wildlife and the terrain, combined with his dedication to giving us the best viewing opportunities, was simply outstanding. We felt incredibly comfortable and safe with him throughout the journey.
The entire trip was managed flawlessly. Everything was done in a professional and timely manner, which allowed us to relax and fully enjoy the experience without any worries.
Food & Accommodation:
The food throughout the safari was very good, often featuring a variety of delicious meals that were perfect after a long day of game drives. The accommodations were, for the most part, very nice and provided a comfortable place to rest. The only minor critique is that the accommodation in Arusha could have been a little better compared to the high standard set everywhere else.
Overall, this was an unforgettable safari adventure. We highly recommend this company and, especially, guide Walter for anyone considering a trip to Kenya and Tanzania!
Email Candy | 20-35 years of age | Experience level: first safari
Great tour but my payment was scammed
The safari tour itself was great, the driver we had, George was phenomenal. He tried really hard to show us all the different animals and was very knowledgeable and friendly!
However when we paid the deposit it was fine, but for the final payment we felt scammed as we communicated to the provider through email, someone had hijacked the email chain and offered me PayPal payment option instead. This, I had to pay again on the day of arrival. I have since contacted the tour company and thankfully they are investigating on the matter and have since taken action to prevent this from happening to others.
Therefore although the tour was good, please be careful with payments and make sure it is secure so the money actually goes to the safari company.
CO
Email Juan Andres Bello Perez | 20-35 years of age | Experience level: first safari
Booking this safari was the fulfillment of a dream we both shared, a once-in-a-lifetime experience.
Booking this safari was the fulfillment of a dream my fiancée and I always shared, and everything turned out absolutely perfect. From the clear and friendly communication, the excellent service, and the great value for money, to the reliability and the unforgettable tour itself — it was beyond our expectations.
A special mention to Thomas, our driver and guide, who was simply amazing, to Jeffry, who helped us so much and truly made the whole experience the best it could be, and to Kennedy, who guided us through the booking process and made sure our reservation and details were perfectly taken care of.
We couldn’t be more grateful for this once-in-a-lifetime journey.
