Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 104
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5

Sort By: Date Most Helpful 1-10 of 104 Reviews
Bhavya   –  
United States US
Visited: June 2025 Reviewed: Jun 12, 2025

Email Bhavya  |  20-35 years of age  |  Experience level: first safari

Great safari experience
5/5

We did the 8 day Kenya/Tanzania Tour of Masai Mara, Serengeti, Ngorongoro Crater, and Tarangire NP.

The safari itself was amazing! We had really good tour guides that explained everything and answered all of our questions. Jeffrey in Masai Mara was really patient and made the trip very enjoyable. Zameer had a lot of experience and was very helpful with making sure all our needs were met at the camps in TZ. Our chef in Tanzania Athmuni made the experience so enjoyable with customized meals in TZ accommodating all my dietary requirements (vegan) while still making delicious and nutritious food for every meal. Mike was very informative and determined to make my dreams come true when I hadn’t seen a rhino yet on my last day and was amazing at spotting wildlife from a distance and knowing where they usually hang out in Nairobi NP.

There were a few minor glitches which I think are unavoidable regardless of which company you go with: the two nights we were staying in the city (Nairobi and Arusha) the hotels didn’t have our reservation when we got there and it was a bit frustrating. However, it was worked out in the end. There’s two different companies for Kenya and Tanzania so there’s communication issues at times and would recommend getting the WhatsApp number for both companies and contacting them directly for any issues in the corresponding countries.

Overall an amazing experience! We were able to hear the lions roar at night in the TZ camping tents (Simba campsite). On our second to last day I hadn’t seen a Rhino yet and wanted to change plans last minute to see Nairobi NP instead of Tarangire NP (no rhinos there). Kennedy was able to arrange everything and accommodate my request last minute. I ended up seeing both black and white rhinos at Nairobi NP successfully completing the big 5!! Both tour companies are very responsive on WhatsApp and quickly try to fix any issues that arise. I would recommend booking with them and definitely seeing Masai Mara, Serengeti, and Ngorongoro Crater those were my favorites!

Valentijn   –  
Netherlands NL
Visited: May 2025 Reviewed: May 27, 2025

Email Valentijn  |  under20 years of age  |  Experience level: first safari

A bloody legend
5/5

An Unforgettable safari Experience with Bienvenido Kenya Tours and Safaris!

Our safari was absolutely incredible from start to finish. Communication was smooth and professional throughout the entire process.

The service was top-notch. Our guide was knowledgeable, friendly, and clearly passionate about wildlife, which made the experience even more special. We were lucky enough to see all the animals we hoped for, including two lions on a hunt!

The tour was well-organized and ran on time, with comfortable transport and great accommodation (for the price). Everything felt reliable and safe. We were also joined by an amazing group of fellow travelers, which made the experience even more fun and memorable.

Overall, the trip was excellent value for money and exceeded our expectations in every way. I highly recommend Bienvenido Kenya Tours and Safaris to anyone looking for a once-in-a-lifetime adventure!

Hefang   –  
China CN
Visited: May 2025 Reviewed: May 20, 2025

Email Hefang  |  35-50 years of age  |  Experience level: first safari

Quick response
5/5

Ken was very nice and he replied email very quickly and everything went smoothly. One thing about doing Safari in May is that the price is not very high and then you can enjoy a minivan with less people and a bigger room only by yourself that was amazing

Salma   –  
Spain ES
Visited: May 2025 Reviewed: May 13, 2025

Email Salma  |  20-35 years of age  |  Experience level: first safari

Amazing Safari Experience!
5/5

My safari experience was absolutely amazing! I had so much fun and truly enjoyed every moment. I would definitely recommend this to my friends and family.
A special shoutout to Stanley and Evans, they were fantastic and played a big part in making our adventure so enjoyable.
Thank you to the entire team for your excellent service and hard work. You made this an unforgettable experience!

Dana M   –  
Slovakia SK
Visited: May 2025 Reviewed: May 12, 2025

Email Dana M  |  35-50 years of age  |  Experience level: first safari

Unforgettable meeting with the wild kingdom
5/5

It was a once in a lifetime experience to see all kinds of wild animals so close in their natural environment. The spotter was excellent at spotting the animals as well as at driving safely, which was highly appreciated.

Inna and Ivan   –  
Russia RU
Visited: April 2025 Reviewed: Apr 20, 2025

Email Inna and Ivan  |  35-50 years of age  |  Experience level: first safari

Excellent tour organization and amazing safari
5/5

I want to say a big thank you for the tour. Thanks to Purity and especially thanks to Daniel (our guide and driver) for the excellent safari. We took a 4-Day Mombasa or Dare - Tsavo East - Amboseli - Nairobi, and the safari exceeded all our expectations. Everything was organized clearly and on time. Excellent tour organization, we saw lions, antelopes, giraffes, buffaloes and other inhabitants of the savannah. And most importantly, we saw amazing elephants against the backdrop of Kilimanjaro! Daniel is a wonderful guide, he told us about the animals and birds we met. Daniel is also a wonderful driver who makes you feel safe. Thank you to your company for an excellent safari and a great vacation! We wish you further development and prosperity.

Radka and Peter   –  
Germany DE
Visited: February 2025 Reviewed: Apr 7, 2025

Email Radka and Peter  |  50-65 years of age  |  Experience level: first safari

7 Day: Nairobi-Maasai Mara-Nakuru -Amboseli-Tsavo East-Diani
5/5

Kennedy arranged our fantastic week long trip to 4 national parks, was patient answering questions and helped to arrange train tickets for our trip back from Mombasa; we highly recommend Bienvenido Tours. We decided on taking this trip just a month before leaving, therefore it was not surprising that two of the hotels turned out to be unavailable, but Kennedy found good replacements.

This kind of tour requires a lot of time on the road between parks - driving through countryside and towns is fascinating as well, but be prepared for many hours on highways and very bumpy roads. It was therefore all the more pleasant to have a great guide and person, John, along for the ride. You are doing yourself a great favor if you ask for him and he's available; he made all the difference.

One change that I would recommend, when in Nakuru, ask to stay somewhere else than the Buraha Zenoni Hotel. It's not so much because it's not nice, but that it's just a hotel and seemed the odd place out compared to the wonderful lodges we otherwise stayed in.

Milica   –  
Serbia RS
Visited: March 2025 Reviewed: Mar 27, 2025

Email Milica  |  20-35 years of age  |  Experience level: first safari

The safari surpassed our expectations!
5/5

We were a bit skeptical about booking the trip with a local operator online from Europe, but it turned out to be an amazing experience!

We did a 3-day private safari tour to Masai Mara and stayed at Jumbo Mara Lodge. Everything was perfect- our guide picked us up from our accommodation, and the drive to Masai Mara was an adventure itself. We passed through Nakuru, the biggest city in the region, took in the stunning views of the Rift Valley, and got a glimpse of the local Masai people going about their daily lives.

Our guide, Daniel, knew Masai Mara like the back of his hand. He is so amazing that on the first two-hour game drive, we already saw three out of the Big Five and so many other animals in their natural habitat. He made sure we had the best time, helped us take great photos, and really made the whole experience unforgettable.

The lodge was beautiful a more like a 5-star hotel - with a fantastic pool and delicious food. They had great Indian and Kenyan dishes, as well as fresh fruit and other options.

Overall, an incredible experience at a great price. Would absolutely recommend!

Amandine   –  
Iceland IS
Visited: February 2025 Reviewed: Mar 7, 2025

Email Amandine  |  35-50 years of age  |  Experience level: first safari

I had a great time
5/5

I booked the 8 days trip, everything went well.
The drivers were good and nice. Especially Okindo Joseph that was my driver for most of my trip but also Joseph.
I liked the variety of species we had the chance to see. The accommodations were good for the price. It would have been nice to know that there was no WiFi in Masai Mara accommodation so I could have told my mom not to worry. We are together with other groups and I was with new people almost every day which was fun, meeting new people.
All companies are doing the same tour so it doesn’t matter too much with whom you book but Bienvenido was good so go for it.

Dominic   –  
Switzerland CH
Visited: February 2025 Reviewed: Mar 6, 2025

Email Dominic  |  20-35 years of age  |  Experience level: 2-5 safaris

Well organized
5/5

We had a fantastic time! The entire safari was well-organized, and we had an amazing guide. We would definitely recommend it!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 104
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5
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