Reviews

Sort By: Date Most Helpful Rating 61-70 of 84 Reviews
Susanne   –  
Austria AT
Visited: March 2024 Reviewed: Mar 12, 2024

Email Susanne  |  35-50 years of age  |  Experience level: 2-5 safaris

They organite well for you
5/5

The communication went very good, they organize everything for you. Although you have to be prepared for some little changes in itinery, but nothing tragedic. They try everything for you.

Fabiana   –  
United States US
Visited: August 2019 Reviewed: Oct 26, 2019

Email Fabiana  |  35-50 years of age  |  Experience level: over 5 safaris

3 days maasai mara with Bienvenido kenya safari
5/5

I contact many company in kenya but i chose this company because their rates were within my budget and they were very fast to reply to my emails.I recommend this company to any one travelling to kenya

Florian   –  
Germany DE
Visited: November 2019 Reviewed: Dec 10, 2019

Email Florian  |  35-50 years of age  |  Experience level: first safari

Private Safari to Amboseli and Tsavo
5/5

Organization of the trip was perfect, I was very pleased with the e-mail contact, availability and overall organization. The agreed Itinerary was kept to 100%, the pricing was very reasonable.

The driver/guide (Daniel) did a very good job even though conditions were sometimes difficult because of the rain. For me he was explaining just enough while at the same time giving me time to enjoy for myself. I always felt safe in the car and think I saw the most I could. The car itself was well maintained and comfortable.

The accomodation in Amboseli was very basic, while still clean and adequate (maybe I would choose an accomodation inside the park next time). The Tsavo accommodations were both amazing (Voi Safari Lodge and Ngulia Safari Lodge).

Due to the time of year, the parks presented on their greenest site, even though spotting animals was more difficult. I did nevertheless see most of the "trademark" animals and was very happy with that.

Overall, I would definitely recommend a Safari with Bienvenido.

Florian   –  
Germany DE
Visited: February 2020 Reviewed: Feb 26, 2020

Email Florian  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari to Aberdares, Samburu and Ol'Pejeta
5/5

After my first Safari I decided to go a little of the normal path and visit the area around Mount Kenja.

As the last time, communication and booking was fast and without problems. Requests for changes in the Itinerary were immediately acted upon.

The driver again was reliable, even though the car itself had minor technical difficulties. The lodges were spectacular, the parks and the wildlife were diverse and stunning.

Morgan   –  
United States US
Visited: April 2022 Reviewed: Jun 15, 2022

Email Morgan  |  20-35 years of age  |  Experience level: first safari

Bienvendio was organized and provided a great safari experience!
5/5

We booked a 3-day tour with pick up in Nairobi and drop-off in Mombasa. We visited Amboseli and Tsavo National Parks. The communication before we booked was very organized and quick. Our driver was very knowledgeable about parks and animals which made the safaris very enjoyable. We would definitely recommend/do again if we come back to Kenya!

Gabriela   –  
Poland PL
Visited: February 2022 Reviewed: Jun 16, 2022

Email Gabriela  |  20-35 years of age  |  Experience level: first safari

professional and passionate abou animals
5/5

We visited 3 parks and it was totally worth it. We have chosen a budget version with tents and I can imagine any other way - tents were well equipped with toilets. At night we were hearing wild animals in parks. We have seen lots of animals. The best park was Maasai Mara because of of-road. Totally recommend it!

Kasia   –  
Poland PL
Visited: July 2022 Reviewed: Aug 16, 2022

Email Kasia

6 day overwhelming safari!!!
5/5

We loved the 6 day trip with our guide Maxwel, the ride and the nature

Megan   –  
Canada CA
Visited: January 2024 Reviewed: Feb 26, 2024

Email Megan  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Megan and not that of SafariBookings.
Chaotic and not according to plan
3/5

Would absolutely not recommend doing a shared tour with this company or its sister companies.
Whatever company you book with (there’s a large number of them under the same umbrella), it doesn’t seem to matter, they all send you off with drivers where you’ll be flip flopped to different groups and drivers every day based on where they can fit you. Everyone in the groups were given different itineraries that were never followed. Usually you picture joining a shared tour where you and the other few passengers all get on the bus doing the same itinerary, for the most part. But no. I felt bad for the drivers having to juggle so many ppl with different plans and most ppl were frustrated as they didn’t get to do the itinerary they were given, and the drivers have to deal with all the frustrations when it’s not them who planned everything so poorly. And it got annoying being moved constantly to different vehicles and groups, sometimes twice a day, or waiting so long in roadside stop places to meet with other vehicles to switch passengers.

Your itinerary will change from what they tell you, and when you inquire about it they just say too bad you’re on a shared tour, no flexibility. Also they just seem to put random things in the itinerary that they must know are untrue. Like a few times writing “you will arrive at your next hotel in time for lunch”, yet the drive is double that time and lunch is on the road and we don’t arrive till evening. Unless the driver takes much longer routes than needed due to dropping different passengers off places etc. either way, receiving accurate info in the itinerary should be made a priority. Itinerary said arriving in Nakuru hotel in time for lunch then evening game drive. We didn’t even make it in time for game drive, and arrived at hotel at 7:30pm. No possible way with the route we took would we have made it in time for lunch at hotel. We left Masai around 8am. It also says this about amboseli but we didn’t leave till late morning and arrived at 7pm. And it said game drive in amboseli in afternoon yet we got no drive. Just drop to hotel. When I asked they said we’d make up for it by doing drive on last morning, since we paid $60 park fee, yet the “drive” was just racing from gate to gate lasting an hour and barely stopping for animals we briefly saw in our speedy exit.

They pack the vans to the max, despite website saying max 7 pax. It’s so cramped and sweaty, there’s not enough room for everyone to see out at the same time to see the animal sightings. So some will sit while others sweaty armpits are pushing into your face. One will sit in front with driver so not even having the option of standing to see out the pop up roof. The only way I’d do a shared tour again would be if the company guaranteed max 6 passengers.

The 12 hour days in the van are not ideal. Most lodges and everywhere I went in SA was sunrise, and sundowner drives. Leaving you some nice time at the lodge to rest and enjoy lunch. Even if your itinerary says different (like mine did), you will be doing 12 hour drive and not returning to lodge mid day. Mid day is so hot so it’s sweaty in that van with 8 ppl and the animals are often not out in the open when it’s that hot mid day.

There were a small amount of ppl I talked to on the trips that were happy with the way they organized. Well maybe not happy but they just were chill and didn’t mind. So if you’re very easy going and don’t really care about sticking to the itinerary provided, and don’t mind the constant change ups, and aren’t picky about personal space in the van and better viewings, then it would be fine for you! I know some backpackers and travellers who aren’t fussy and it would work out great for. I’m just not one of those people, as were many ppl on the trips. In one of the instances where we had to leave our vehicle to join another group as ours had to drive half the group elsewhere, we got into a Jeep. That was a much more comfortable vehicle, so I’d definitely recommend spending the extra to go in one of those.

Victoria   –  
Argentina AR
Visited: February 2024 Reviewed: Mar 4, 2024

Email Victoria  |  35-50 years of age  |  Experience level: first safari

INCREDIBLE!!!
5/5

Honestly, the company exceeded all our expectations. From the moment we contacted Kennedy everything was simple. It was hard for us to believe that everything happened so easily, and when we arrived at the Masai Mara we realized that we had chosen well. The tents are practical and comfortable even for traveling in large groups. Our guide, Moses, was amazing, always offering explanations, help, and looking for the best places to take photos. He clearly would choose them again and highly recommend.

Peter   –  
Kenya KE
Visited: February 2018 Reviewed: Mar 16, 2018

Email Peter

It was a great experience. Their guidance was awesome
5/5

Just the best.
It makes you proud of your country. It's a magical experience. #magicalKenya

Average User Rating
4.3/5
Rating Breakdown
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  • 4 star 7
  • 3 star 3
  • 2 star 4
  • 1 star 4
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