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Max   –  
Germany DE
Visited: September 2022 Reviewed: Oct 30, 2022

Email Max  |  20-35 years of age  |  Experience level: first safari

Beauftiful nature, but greedy guide
3/5

We had a three night tour from Laka Manyara over Ngorongoro Crater to the Tarangire park. The tour was organized perfectly — we could make some neat adaptions to our tour without any issues (concerning the airport transfer and the accommodations). If you ever plan to do this tour, we would highly recommend the Tarangire Simba Lodge, we had really magical moments there!
However, our guide had a negative impact on our experience there. We know that tipping is expected in these activities and never refused to do so. At the beginning of our tour the guide directly demanded a 120$ tip at the end of the trip. Talking in some way always came back to tips (and why to give even more). Multiple times we were asked how much we would be giving for his alleged wedding.
After the tour we decided to give a tip inside the recommended range by Lion Kind Adventures. Afterwards, the guide send angry text messages to us and even called me on my private phone number. To me, this is a huge no-go and made us feel quite uncomfortable.

Reply from Lion King Adventures
Reply from Lion King Adventures
Posted on Nov 7, 2022

Everyone at Lion King is deeply embarrassed to learn about our guests’ experience with this Guide. We were not aware of this incident until we read the review and have contacted the guests directly to apologise. All the Lion King Guides know that tipping is our guests' choice. There are no rules about tipping, only guidelines, which are shared with our guests in advance. All our Guides know that they should never ask for (or expect) a tip. The behaviour of this particular Guide is completely unacceptable and appropriate disciplinary action has been taken. The whole Lion King team has worked so hard over the years to build and maintain a very good reputation with high levels of integrity and professionalism. This behaviour does not meet with the standards we expect and our guests deserve. We sincerely hope that it will remain an isolated incident and our sincere apologies once again to our guests.



Average User Rating
5.0/5
Rating Breakdown
  • 5 star 690
  • 4 star 8
  • 3 star 1
  • 2 star 0
  • 1 star 0
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