Sort By: Date Most Helpful Rating 31-40 of 109 Reviews
Laura   –  
Finland FI
Visited: January 2024 Reviewed: Feb 1, 2024

Email Laura

The review below is the personal opinion of Laura and not that of SafariBookings.
Nice safari, tour guide was not the best

You get what you pay: amazing safari with beautiful landscapes! Saw so many beautiful animals, dream come true! I attended alone as a woman and I felt safe the whole time. It was very easy to communicate with them in advance via email.

However, I would maybe choose another tour operator since my guide was not the best. Our car broke down during safari and the guide was not that informative about the situation. He didn't listen my hopes (only thing I asked was that could we be back at the hotel 5 pm, didn't work....). I think for over 400 euros you are supposed to get what you ask. Btw, I asked these beforehand via emai and then they said that 5pm is just fine, just communicate with the guide but that's not how it went...
All in all, there are many tour operators and all of them offer the beautiful scenery and animals so you are gonna get better guide somewhere else. :/

Paul Heinzmann   –  
Germany DE
Visited: December 2023 Reviewed: Jan 28, 2024

Email Paul Heinzmann  |  35-50 years of age  |  Experience level: first safari


We booked Akagera trip in short time and this company was very responsive in every way and the team works hands in hands , from office to tour guides, they are amazing we can’t wait to have more adventures with this safaris company in Ruanda- Kudos to our phenomenal Tour Guide Patrick

Harry Gottfried   –  
Germany DE
Visited: December 2023 Reviewed: Jan 23, 2024

Email Harry Gottfried  |  35-50 years of age  |  Experience level: first safari

Great Safari company in Kigali

We have booked this company after being recommended by our friends who did Akagera trip and Nyungwe Canopy adventure, we really enjoyed our trip with our Guide Gordon Monday, he knows Rwandan History, animals and he cares a lot , we shall use soon for our planned Gorilla Trekking soon with our parents. Cheers

Elitza   –  
Germany DE
Visited: December 2023 Reviewed: Jan 14, 2024

Email Elitza  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect organization of an extraordinary experience in Rwanda

Our initial plan was to do a round trip of Rwanda on our own, i.e. without using the service of an agency. In theory, this is be possible but after being there, I'm glad that we decided to go with a local agency.
I can't be more happy for choosing Hermosa Life Tours & Travel (HLTT) for our trip. They created a customized trip for us which included a 2-day safari in Akagera NP, a chimps trek in Nyungwe NP and an epic gorilla trek. Yvonne was answering all my questions within very short time and accommodated all our special requests. Our guide Damascene was very knowledgable and keen to show us his beautiful country. Despite knowing that it's a common practice, I felt a bit uncomfortable to pay the full amount upfront ( a common practice for safaris) but HLTT delivered an exceptional service and went way beyond our expectations.

Kurt   –  
Belgium BE
Visited: January 2024 Reviewed: Jan 9, 2024

Email Kurt  |  35-50 years of age  |  Experience level: over 5 safaris

Golden Monkey Trekking

A day trip to Volcanoes NP from Kigali is a day that starts bright and early. At 4:30 AM my driver was waiting for me at the hotel reception and after an enjoyable 2-hour drive we arrived at the Briefing Point of Volcanoes NP, where we were treated to some free coffee before we were divided into groups of 20-25. From there on we drove to the starting point of the hike. The hike itself wasn't too long and definitely isn't a difficult one. People who need some help can get a walking stick and also hire a porter to carry their backpack. After 25-30 minutes of walking through the countryside, where our guide paused from time to time to provide us some information, we arrived at the bamboo forest. Before we got to the golden monkeys we were told to wear a face mask, which makes sense since we share so much DNA with these monkeys and disease are easy transmittable. We then got 1 hour with the monkeys and that hour flew by. The monkeys are everywhere around you and the guides give you the opportunity to walk around to admire and enjoy the monkeys. They sure look cute. The only thing they ask you is that you don't stand under a branch with a monkey on it (to avoid getting peed on). I truly enjoyed my time with these monkeys, especially the plenty of young monkeys that play and climb everywhere. After more or less an hour with them we took off our masks and walked back to the starting point where my driver was waiting for me. Also important to know is that you are already back in Kigali in the early afternoon (2-3 PM). Thanks Hermosa Life Tours and Travel for providing me this opportunity to get in touch with these amazing animals I didn't know even existed a few months ago.

Anthony   –  
United Arab Emirates AE
Visited: December 2023 Reviewed: Dec 30, 2023

Email Anthony  |  35-50 years of age  |  Experience level: first safari

Rwanda is fantastic, all made possible by the incredible Hermosa Life Tours and Travel company!

We had a fantastic trip to Rwanda expertly organised by Oreste and Yvonne at Hermosa Life Tours and Travel. I can't more highly recommend this company enough. From the booking process, the range of tours, the communication, the small details and the tour guide (ask for Patrick, he is one of the nicest invididuals you will meet, and ever so informative about Rwanda, the Gorillas and is great on Safari too)! Rwanda is a beautiful country. We did Gorilla trekking, volcano trekking, a Kigali tour and a 4 day Akagera safari, all of this was organised by Hermosa. Their accomodation choices are good and the vehicle you will be transported around in is modern and spacious. If you go to Rwanda, go with Hermosa. They didn't put a foot wrong with our trip. 5 Stars!

Sam Meyers   –  
Czech Republic CZ
Visited: November 2023 Reviewed: Nov 29, 2023

Email Sam Meyers  |  20-35 years of age  |  Experience level: first safari

Highly professional, inviting and truly able to elevate the experience

Our guide Augustin stood out like a shining star amongst the other guides to at we met along the way. He was connected, funny, intelligent and interested in sharing both his country and learning about ours.

Not a question went unanswered and we both fell in love with the country and its people with Hermosa Life Tours and Travel being right in the center of that trip for us. Oreste and the team helped us to put together a trip that was right for what we wanted to see, do and our budget and boy did it deliver. These guys are professionals and would hold their own anywhere in the world. How lucky they are to have a beautiful country like Rwanda as their backdrop

Sebastian Wolf   –  
Germany DE
Visited: October 2023 Reviewed: Nov 22, 2023

Email Sebastian Wolf  |  35-50 years of age  |  Experience level: first safari

Best Tour Company in Kigali

We did Gorilla 3 days Gorilla Trekking with this company and it was well organized by Yvonne from the office, our guide Damascene was knowledgeable in everything. We will travel with them again soon

Hannah   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 12, 2023

Email Hannah  |  35-50 years of age  |  Experience level: 2-5 safaris

Super friendly, professional, and committed to providing incredible and memorable experiences.

I went on the 2 day tour to Akagera National Park and had the most incredible time! My guide, Patrick R, was wonderful - he was so knowledgeable (he knew the name of every single bird I asked about, and taught me all about the different animals too), friendly, professional, and passionate about his work. The trip itself was fantastic - the landscape was magnificent and we saw everything from black rhino to leopard to zebras to elephants. Hermosa are a great company and provided me with a really memorable and special experience, I would highly recommend them :)

Enrique   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Enrique  |  50-65 years of age

Very dedicated and competent personnel

The four men that drove and accompanied us during three days were excellent. Educated, generous and dedicated. Things worked very well. I was grateful.

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