Reviews

Sort By: Date Most Helpful Rating 21-30 of 111 Reviews
Gary Bennett   –  
Rwanda RW
Visited: February 2024 Reviewed: Mar 5, 2024

Email Gary Bennett  |  50-65 years of age  |  Experience level: over 5 safaris

Professional & My Safari Experience Go To Partner
5/5

My 3rd year using Hermosa for our safari experiences. We are a global Tech Support company based in Rwanda and use this team for all our Exec and Client visitors when they are here with us. These visits, and ensuring the experience is excellent, requires a partner you can trust and importantly is flexible when agendas change - Hermosa has been that for us on each and every occasion. Always willing to make our needs work and great to deal with from start to finish. Thank you and I would happily recommend!

Benedicta   –  
Ghana GH
Visited: March 2024 Reviewed: Mar 5, 2024

Email Benedicta  |  35-50 years of age  |  Experience level: 2-5 safaris

Hermosa is efficient
5/5

Hermosa Life are very efficient in communication. They respond to inquires promptly and are very professional about their work. when we had to visit their office they kept in touch giving direction until we arrived. They did not disappoint us in any way and met our expectations with everything under their control. They provided us with more than enough snacks, our lunch was pre-ordered so we could have more time touring Akagera park. Oh our guide/drive Claude; was punctual, knowledgeable, patient and a good conversionist. He anticipated our needs even before we made a request. Our visit to Akagera National park was satisfactory. Our vehicle was in good condition and Claude was a good driver. did i tell you he also made sure we had a good view of all the animals we encountered? Contact hermosa Life when in Rwanda to give good a deserving tour of the Akagera National park in the eastern province.

Henry   –  
United States US
Visited: February 2024 Reviewed: Mar 1, 2024

Email Henry  |  20-35 years of age  |  Experience level: first safari

Best Tour Group in Rwanda!
5/5

Hermosa Tours couldn’t have been better for our trip in Rwanda — 10/10! Oreste communicated with us throughout the entire process, booking us on the gorilla trek and a 3 day safari. Our guide, Damascene, made our entire experience! He drove us everywhere safely, was always on time, was very knowledgeable about the animals and we had fun the whole time! We absolutely recommend Hermosa Tours.

Sonia   –  
Australia AU
Visited: February 2024 Reviewed: Feb 24, 2024

Email Sonia  |  35-50 years of age  |  Experience level: 2-5 safaris

Gorillas - Terrific experience
5/5

Hermosa Life Travels were amazing and our guide, Augustin went above and beyond! He had to help us go to the shops and buy some clothes (as our luggage didn’t arrive in time for us to leave Kigali). We then had to go via the airport on the way back to collect our bags. Nothing was a problem for Augustin. Augustin was knowledgeable, helpful and so full of pride for his country.
The Gorilla Trek was absolutely amazing - a bucket list item ticked off.
Hermosa Life Travels were well organised - would definitely recommend them.

Alain Trembre   –  
Canada CA
Visited: January 2024 Reviewed: Feb 23, 2024

Email Alain Trembre  |  35-50 years of age  |  Experience level: first safari

Reliable Tour Agency, thank you Hermosa
5/5

It worth it to book with this agency when you are planning to visit Rwanda, we selected them among other tour companies in Rwanda, stress free, very accommodating,friendly, knowledgeable and they selected good lodges for us. We miss Rwanda already

Crispin   –  
Switzerland CH
Visited: January 2024 Reviewed: Feb 12, 2024

Email Crispin  |  35-50 years of age  |  Experience level: 2-5 safaris

Unique and personalized experience
5/5

Three-day safari in Akagera. The package offered suited our group. Coordination went smoothly right from the start.

This was the first time we'd tried night game and boat game, and we'll definitely do it again.

Above all, Hermosa Life is truly embodied by its guides. They are genuine, friendly, always looking to maximize your experience and accommodate your needs.

Blaise Miguel   –  
Canada CA
Visited: December 2023 Reviewed: Feb 9, 2024

Email Blaise Miguel  |  35-50 years of age  |  Experience level: 2-5 safaris

Reliable Tour agency in TZ
5/5

We were happy we selected this agency for our Safaris in Tanzania , we visited Tarangira park , Arusha city, Serengenti national park, we cannot say more about this agency the entire group were amazed about the country, service and especially we saw manu animals we expected. Zanzibar beach Nungwi we shall go back with our family soon next year . Thanl you Hermosa Company

Alec   –  
Australia AU
Visited: February 2024 Reviewed: Feb 9, 2024

Email Alec  |  20-35 years of age  |  Experience level: 2-5 safaris

Akagera and Volcanoes NP, Rwanda
5/5

Had a great time in Rwanda with Pacifique as our guide. He's got eagle eyes in the park to spot the animals and is very accommodating if you have any requests.
Great way to fit alot into a little time in Rwanda.

George Kent   –  
United States US
Visited: January 2024 Reviewed: Feb 2, 2024

Email George Kent

Superb
5/5

We booked this agency for our trip to see the Gorillas after our conference in Kigali; it was so lovely to meet the majestic creatures in real nature. We will definitely use your service again.

John   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

Perfect Rwanda/Gorilla Trip
5/5

After some research I decided on Hermosa for our Rwanda trip and I believe I made the right decision. From my first contact with them to being dropped off at the airport for our flight home Hermosa were excellent. Oreste was my first point of contact before he handed me over to senior consultant Yvonne. Yvonne responded instantly to any emails I sent and her enthusiasm was clear to see. The itinerary was fined tuned to perfection.
Just before our holiday Yvonne let me know exactly what the arrangements would be on arrival at Kigali Airport. We were met at the airport by Augustin our Guide. Straight away my wife and I felt at ease with him, we found him to be professional and knowledgeable but also a very warm hearted person who was extremely easy to get on with. He was an absolute delight.
Our trip consisted of overnight stay in Kigali, city tour, Genocide memorial then drive to Volcanoes National Park for 2 nights taking in both Gorilla and Golden Monkey Treks before returning back to Kigali for our flight home. Both treks were fantastic, far beyond our wildest dreams but the whole package was set up perfectly by Hermosa.
I would most certainly recommend Hermosa Life Tours and Travel to anyone looking for a professional company who look after you, put you at ease and have staff who are kind, caring and knowledgeable.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 110
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Hermosa Life Tours and Travel, not SafariBookings