Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Ting   –  
China CN
Visited: February 2018 Reviewed: Feb 16, 2018

Email Ting  |  20-35 years of age  |  Experience level: 2-5 safaris

Extraordinary , well organised , good price, experienced guide and laugh all the way
5/5

Actually I'm working in Kenya and hope to take this chance to bring my parents, aunty and little cousin for a safari trip before Chinese New year. Honestly speaking, before i chose this agency, i compared with other 3. Now i can say it's definite a right and the best choice.
We have 5 days safari : 2.5 days in Masai , 1 day in Nakuru ( specially for the Rhinos and birds), 1 days Naivash Lake and hell's gate (boat ride that allows us to close to the hippos and the lake birds like pelicans,egrets, kingfishers, fish eagles etc)
In Masai, we saw almost all animals we expected to see, Karanja and Steve are very experienced that they know very well how to follow the tracks to find animals. We saw a few time lions, one female is hiding in a bush eating the prey, a poor warthog.... In Nakuru, two males lions are sharing a baby giraffe... It's cruel but it's the reality of NATURE.
Because it's a private tour, so our time is very flexible. We tried a local meat bbq on the way from Nakuru to Naivasha thanks to Steve recommend. In Naivasha (it's a city also famous for the flowers exported to Holland ) i mentioned i would like to add a flower farming visit, they tried their best to make it come true.
Karanja and Steve are humorous that we got along very well. They even gave us a surprise sunset drink on a hill of Masai Mara, and Karanja is also a professional photographer who took us lots of beautiful photos and sent to me.
Besides , the accommodation is so good, not only the tented camp and hotel but also the good foods. By the way i should also remind of taking care of the belongings in the hotels. I'm sorry we've lost a few dollars and shillings when we left my bag in the room during my dinner. I think no matter where we go, should pay attention on that.
Anyway, my family is so happy for this trip and left them an unforgettable and good impression of Kenya.
As Steve said "there is a Kenya bug, once it bites you, you will miss Kenya and want to back every year" I think my family is missing Kenya already.
Today is Chinese New Year, hope it's a year full of happiness, health and of course new adventures.

Michael Stadelmann   –  
Switzerland CH
Visited: January 2019 Reviewed: Jan 7, 2019

Email Michael Stadelmann  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent in every sense!
5/5

Before our trip Karanja has been in touch with us over e-mail and was always replying very fast and with high quality answers. A few days before our trip he sent us his mobile number and pick up details again. I caught an infection and we had to postpone our trip by one day on a very short notice (middle of the night before catch up the next morning). This was all handled by Karanja and we could postpone our safari by one day without any additional cost. What an outstanding service and thank you again very much!!

Our safari guide Nimrod picket us up one day later and was always very very friendly. We felt very welcome and enjoyed the 3 full days we have spent with him. He is a very good car driver and our long trips from Nairobi to Masai Mara and back were very comfortable with nice little breaks in between. We did an afternoon, full day and then morning safari with Nimrod, who was such an excellent guide. Not only have we been very lucky (not sure, if it's only luck or also Nimrod's skills) and saw all the big five (elephant, lion, leopard, buffalo, rhino), but also saw three cheetahs, a lot of giraffes and many other animals. Nimrod gave us a lot of background information about the different animals including their behaviour, different facts and if they are endangered. He was able to ask every single question we asked him. He was just the PERFECT guide for us and we were so so happy with out safari, this has definitely been one of the nicest holidays we have ever had, also thanks to Nimrod! Our lodge, the Ashnil Mara Camp, was very nice too and the employees extremely helpful and nice (e.g. guys to help us with the luggage were sent to our tent when we checked out without us asking at the reception (we mention to Nimrod and the waiter that we are going to have breakfast at 7am and they probably communicated this to the reception, so from 6:50 there have been luggage boys waiting in front of our tent).

Overall, this has been the perfect trip and worth every dollar that we have paid. If we are going back to Kenya, we will definitely book with them again!

Nell   –  
France FR
Visited: May 2018 Reviewed: May 19, 2018

Email Nell  |  under20 years of age  |  Experience level: first safari

amazing breathtaking experience
5/5

The safari tour was absolutely amazing, had no idea that we were going to get so close to the animals and see more than the big five. Our guides were super friendly and had so much knowledge about Kenya. Would definitely recommend!

ROSSELLA ROSSETTO   –  
Italy IT
Visited: January 2018 Reviewed: Feb 2, 2018

Email ROSSELLA ROSSETTO  |  50-65 years of age  |  Experience level: first safari

A dream!
5/5

A wonderful safari? An unforgettable trip? A dream? All this together, and much more, thanks to Features Africa with Evans and Steve. Steve was our guardian angel during our 6 days safari to Amboseli, lakes Elmentaita and Nakuru, Masai Mara. Steve was a very cautious driver in the busy roads around Nairobi, but he was also very capable on the muddy tracks in Masai Mara. He loves nature, animals and his country, and he was happy to share with us his knowledge, telling us a lot of interesting things about the wildlife. Evans also spent a couple of days with us. He is a great photographer and gave us some useful suggestions; we were even able to borrow some stuff from him. Both Steve and Evans were very generous in doing their best to allow us to see as many animals as possible. They both are very kind, friendly and respectful. The safari organization was more than perfect, everything was carefully planned. The lodges we stayed were a very positive surprise. What else? Hoping to come back soon! And thousand of thanks Evans and Steve, we'll never be able to forget our trip, and you of course!

Joaquin Honorato   –  
Chile CL
Visited: October 2017 Reviewed: Jan 31, 2018

Email Joaquin Honorato  |  35-50 years of age  |  Experience level: 2-5 safaris

We can trust in them, they have the experience and knowledge about Africa'´''s life, amazing Team.
5/5

For Spanish speakers is really amazing, understand Africa's culture in your own language, but this experience was more than the "language", we connected with them in one great culture. Incredible time with "Features Africa I want to recommend to everyone, amazing service, great availability. They are experts in Safari Life.

Rodrigo Sanchez   –  
Chile CL
Visited: October 2017 Reviewed: Nov 17, 2017

Email Rodrigo Sanchez  |  35-50 years of age  |  Experience level: over 5 safaris

The best safari experience
5/5

One of the best experience, the expectations were exceeded.
Together with a team of friends we went to Amboseli and Diani, the quality of the service, the information, and the knowledge of Evans made a truly unforgettable trip.
For us that your guide speaks Spanish was great.
and the price - quality ratio was the best.
Evans is an excellent person, 100% trustworthy and guide now step to be our friend.
I recommend this company, to all those who seek quality, experience, and friendship.

Lorraine   –  
United Kingdom UK
Visited: June 2019 Reviewed: Jul 1, 2019

Email Lorraine  |  35-50 years of age  |  Experience level: 2-5 safaris

An amazing experience with a calm, knowledgable and professional guide.
5/5

We went on an amazing safari that far exceeded our expectations.

The safari was organised well and we stayed in hotels at fantastic locations with comfortable rooms and attentive and friendly staff. Our jeep was also very comfortable.

Our guide was Gerald who we can not recommend highly enough. He was calm, considered and professional, unlike other guides who are manic and constantly drive with one hand whilst talking on the phone! Gerald was extremely knowledgable about the wildlife, ecology and landscape of Kenya and we got the impression that he really cared about them too. We are particularly interested in birds and Gerald showed us as many different species as possible whilst still making sure that we didn’t miss any of the large mammals.

If I go on safari in Kenya again, I will definitely go with Features Africa and Gerald.

Laurel and Andy   –  
United States US
Visited: June 2019 Reviewed: Jun 26, 2019

Email Laurel and Andy  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely wonderful!!!
5/5

Our safari with Features Africa Journeys and our guide Antony were just wonderful in every way! From the minute we stepped out of the aiport until being delivered back to the airport 6 days later, we were perfectly taken care of. Our game drives and accommodations in Amboseli, Lake Nakuru and Masai Mara were even better than we hoped for. Antony made sure we saw everything we hoped to see - closer and more amazing than we expected! From finding Cheetahs in the middle of nowhere, to showing us a leopard wrestling its kill up a tree, Antony knew the parks extremely well, and was a wealth of information about the animals, birds and habitats we were experiencing. Thank you Antony, Karanja and Features Africa Journeys! It was the trip of a lifetime and we and our three children will never forget it!

Sandra Milena   –  
United States US
Visited: June 2019 Reviewed: Jun 11, 2019

Email Sandra Milena  |  20-35 years of age  |  Experience level: first safari

They made everything easy and felt like we were taken care of every step of the way.
5/5

Features was helpful with the planning by providing several options to meet our budget and desires. Upon our first step in Kenya they took care of everything and even more than we expected. We truly felt that we were in good hands. The Safari tour was amazing, the vehicle was in great shape, and we had the tour to ourselves to dictate what we wanted to do. Our guide, George, did a great job of making sure we saw as much as possible and planned the game drives in a way that used our time best. Everyone that we met was extremely friendly and helpful. Karanja was very helpful in the planning and even with meeting us at the airport and taking us out to lunch on a layover so we could have a taste of Kenyan food. We highly recommend Features Africa

Sean M.   –  
United States US
Visited: April 2019 Reviewed: May 8, 2019

Email Sean M.  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect from Start to Finish!
5/5

From the time that I emailed Features through Safari Booking, choosing Features was a great idea. Karanja was quick and precise with his response, providing the perfect itinerary for the best price. He was able to take our basic package and add on a day in Nairobi with a great day trip to Nairobi National Park and the Giraffe Sanctuary to accommodate our late morning flight arrival. He additionally recommended the 4x4, which was the best way to go! Comfortable and we were able to get through any terrain! We say many vans that were getting stuck. Well worth the extra few bucks.

Besides Nairobi National Park, we went to Amboseli, Lake Nakuru, and the Masai Mara. I cannot recommend this itinterary enough. From seeing elephants beneath Kilimanjaro, to the Flamingos and Rhinos right next to Lake Nakuru, to the Cheetah and Lion and Masai Mara, everything was perfect.

The best part was definitely our guide, Antony, who was extremely knowledgeable and more than accommodating. He took the time to learn what we wanted to see and was able to adjust our daily activities to fit in as much as possible, which was definitely unexpected. We loved everywhere he took us, especially Umbutu on the way to Lake Nakuru. This is a must stop for lunch to learn about the amazing work they do to help the women and children of Kenya. Antony made our trip!

Will be looking to use Features Africa again in the future!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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