Reviews

Sort By: Date Most Helpful Rating 71-79 of 79 Reviews
Jimy   –  
Tanzania TZ
Visited: November 2018 Reviewed: Nov 15, 2018

Email Jimy  |  50-65 years of age  |  Experience level: 2-5 safaris

Stunning and fantastic.. Simply Amazing!
5/5

The positive reviews played a big part in me booking our safari with Tanzania Exclusive Journeys and I hope our positive review can help encourage someone else to do the same. You won't regret it!

This safari was brilliant from start to finish. My correspondence with Jane was incredibly helpful and prompt and made the booking process simple, easy and worry free.

We were picked up from Nairobi Airport by our driver Samwel and we had the most amazing week with him. The hard work that he put in with long car journeys, early mornings and late nights were extremely appreciated. He went above and beyond to ensure we got the most out of our trip, saw everything we wanted to see and were happy throughout the entire time.

We went to Amboseli, Lake Naivasha, Lake Nakuru and Masia Mara which was the perfect combination of parks as each one offered something unique that the others didn't. The travelling between parks was made seamless with the appropriate breaks and through talking with our driver we really felt like we learned a lot about Kenya and its history, we felt like Samwel was our friend as soon as the trip started and trusted him implicitly.

This truly was the trip of a lifetime, we paid for the luxury accommodation and a private 4x4 vehicle and everything lived up to what was sold. The car was comfortable and roomy and perfect for the long drives between parks and also the fast paced exciting drives in the parks. The accommodation was amazing, everything was such a beautiful standard, staff was friendly and helpful and we couldn't have asked for more.

We also added the hot air balloon ride onto our trip which was another incredible experience, the champagne breakfast was wonderful and the early rise was so worth the sun rise from the balloon - amazing! The boat ride at Lake Naivasha and walking safari at Crescent Island with Moi was outstanding and the Hells Gate Cycle and trek through the Joe with Martin was breathtaking. Everyone we encountered made sure we had the best time, saw what we wanted to and learned about the experience too.

The things we have seen, the memories we have made and the incredible artwork we brought home with us will last us for a lifetime. The Kenyan people we met were friendly and kind and always happy to share the knowledge of their beautiful country. We will always remember Samwel and wonder with fondness how he is doing and wish him all the best! This trip has encouraged us to travel and explore more of Africa and the beauty and wildlife that is there.

Thank you so much for everything, we will definitely return one day, and when we do we will be using Tanzania Exclusive Journeys and requesting Samwel for our trip!

Luis   –  
Argentina AR
Visited: October 2018 Reviewed: Nov 11, 2018

Email Luis  |  20-35 years of age  |  Experience level: 2-5 safaris

Truly impeccable service
5/5

Jane and her team are truly amazing and effortlessly go above and beyond without the hint of a fuss. That Jane provided us with fantastic advice and recommendations, as well as prompt and efficient email correspondence was great but also expected from a high end travel service. A small example from our trip of why Tanzania Exclusive Journeys stands apart from similar high end travels services occurred while we were on Kilimanjaro.

My Husband, a friend and I decided to accelerate our climb and finish a day early so we could try and arrange for our friend to join us for 2 days on Safari. Jane fielded numerous phone calls from us on the mountain on a Friday evening and within a couple hours had booked the perfect lodge and found a number of suitable flights from different remote airstrips.

Marion   –  
Tanzania TZ
Visited: November 2018 Reviewed: Nov 7, 2018

Email Marion  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely Amazing
5/5

Not easy to prepare your safari in Tanzania and choose from the countless agencies that share the market ... We chose Tanzania Exclusive Journeys and from our first mail we were conquered! Quick answers, professional, contact with Jane who took care of us was perfect from the beginning. She has answered all our questions and adapted to all our wishes in order to organize the safari made for us. Our guide, Rashid, spoke excellent English, a + for our 5 year old chip, knowledge and sympathy, made this trip a unique experience. He was able to adapt to our needs and desires, sometimes modify the program if we were tired and made us discover ALL possible animals to observe: from the lioness who takes her lunch at the rhino du Ngoron through the Lycaons and Cheetahs of the Serengeti ... The lodges and tented camp reservations were perfect for our family and the balanced routes, we loved the night spent in the middle of the Serengeti at the Kati Kati camp, a little less than the Tarangire Safari Lodge ... Finally, the Director of the agency came to accompany us to the airport of Arusha before our departure for Zanzibar to take stock with us on the progress of our safari, a friendly attention which really shows that this agency is serious and attentive. Highly recommended Tanzania Exclusive Journeys.

Sam   –  
Jersey JE
Visited: January 2018 Reviewed: Jun 6, 2018

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing!
5/5

Amazing safari, definitely somewhere worth visiting!

Karla   –  
Australia AU
Visited: March 2017 Reviewed: May 8, 2017

Email Karla

Beyond expectations
5/5

We had a wonderful 8 day tour in Tanzania with Tanzania Exclusive Adventure, we were lucky to see the big 5 and our driver guide James was superb. We highly recommend!!

Nahida   –  
Kenya KE
Visited: March 2019 Reviewed: Mar 10, 2019

Email Nahida  |  35-50 years of age  |  Experience level: first safari

Amazing Kilimanjaro Climb Experience
4/5

The guide and assistant guides were all excellent. Highly skilled and each capable of being a lead guide. All were fun, professional and knowledgable. They made the climb enjoyable and safe. I would highly recommend to others and will take my son when he reaches 16 years old.
The safari was fantastic. The tents on the serengetti were excellent and a great experience. Ian is a legendary driver and placed us in the best positions for viewing the wildlife. He made the safari 100% better.
Thanks for the excellent trip. My husband and I had the best time on mountain and safari. We surely recommend Tanzania Exclusive Journeys

Miguel   –  
Argentina AR
Visited: January 2019 Reviewed: Jan 6, 2019

Email Miguel  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing
4/5

Words cannot describe the level of service provided by Tanzania Exclusive Journeys. I just returned from my trip to Kenya&Tanzania, and it was truly a trip of a lifetime.
Every single detail was executed with perfection. The pre-trip documentation was superb, the guides/drivers in each location were so knowledgable and professional, and our accommodations as well as the service provided at the accommodations was beyond First Class. Most of all, our guide was remarkable! Ian and Kisamo was with us from start to finish, and she made our whole journey even more perfect than we could have ever imagined. They were so attentive, professional, knowledgeable, sweet, caring, thoughtful, patient, accommodating, smart, funny, and MORE!! Anyone traveling to Kenya&Tanzania should request that Ian and Kisamo be their guides. You will not regret it!
Thank you Tanzania Exclusive Journeys Team for an incredible vacation. It was utter perfection from the moment we booked the trip to the moment we arrived back home.

Poll   –  
United Arab Emirates AE
Visited: November 2018 Reviewed: Nov 10, 2018

Email Poll  |  35-50 years of age  |  Experience level: first safari

The journy was too awesome and we saw different types of animals,but Ngorongoro was too unique
4/5

That was the most stunning and wonderful trip we ever did. Susan from Tanzania Exclusive Journeys did an amazing job in planning our trip and shared a lot of good advice – it is always the details that matter. From our point of view, this trip was well planned and perfectly executed in every way. We felt a warm welcome in Arusha at the office and got easy and direct help with an airport luggage issue, so all got well.Especially to our guide&driver Sam, we owe a lot of thanks. He was the perfect guide for us. He easily won our hearts and we had a lot of fun on the trip. There are so many special moments on this Safari thanks to him. He took really good care of us and told us nearly everything there is to know about that wonderful wildlife. Our guide was a real treasure, always calm, accommodating where help is needed, well respected in the community, fully professional and blessed with the right kind of humor.Trip details: We visited Tarangire NP, Serengeti NP und Ngorongoro Crater NP on our five day safari. I would always suggest to book a private tour, it is absolutely worth it. Take your time to research some accommodations to get the right feeling for what you want and listen to the advice of Jane. And if possible, do it a little longer than five days. By the way, Tanzania Exclusive Journeys guide does all the necessary paperwork there is in crossing national parks - smooth and easy. You can really enjoy every minute. The Landcruiser was well equipped, had lots of space, a power charger and a small fridge.We will come back!

Joy   –  
United States US
Visited: March 2017 Reviewed: May 4, 2017

Email Joy  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Joy and not that of SafariBookings.
Do not trust this company!
1/5

Do not trust this company with your money. I paid them my deposit in early March. A week later, their website and cell phone number were terminated due to lack of payment. When I finally
heard from them again, I asked that my deposit be refunded. At the end of March, they agreed and stated that a wire had been sent, but that never happened. There have been several emails sent to me with stories as to why I have not yet been refunded. To date, I have not received my money back.

Reply from Tanzania Exclusive Journeys
Reply from Tanzania Exclusive Journeys
Posted on Aug 7, 2020

Thank you for your review, it is our constant at Tanzania Exclusive Journeys to provide an excellent experience and services to each and every one of our valued guests. Hence it deeply saddened us, when we read that from you that we have not achieved our goal. You had canceled the tour at the last minute and threaten us to post a negative review against us, we had sent you our cancellation policy before you booked the tour, but still you have been demanding a full refund and force us to refund you so you can pull out the negative review. While we realized we cannot undo your experience; I do hope that you will in due course provide us with another opportunity and restore your confidence in our continued quality of services to our esteemed guests!.

Average User Rating
5.0/5
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