Reviews

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Kathryn   –  
Iraq IQ
Visited: October 2021 Reviewed: Nov 27, 2021

Email Kathryn  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service from the beginning!
5/5

My husband and I took a 6 day private safari with African Savannah Trekkers. We were so glad we chose them for our safari experience. We organised it through Philomena who was excellent at all communication prior to the trip, answering all our questions thoroughly and promptly. She was also flexible regarding the security deposit which we very much appreciated while travelling during a pandemic. We started our trip in Arusha, then visited the Tarangire National Park, the Ngorongoro Crater and Serengeti National Park. Our guide Eli was excellent and very knowledgeable about the animals and really went the extra mile to make sure we got that great photo. We stayed at the Ngorongoro Farm House and Kati Kati which I recommend! We always had hot water, comfortable beds, beautiful views and friendly service. The food was also excellent and most of the ingredients were sourced and grown on the property. We saw all of the "big five" over the course of the 6 days, as well as cheetahs on two different occasions in the Serengeti! It was the trip of a lifetime and I'm so glad we went with Eli and African Savannah Trekkers. I would highly recommend them!

Carol   –  
Kenya KE
Visited: September 2021 Reviewed: Sep 30, 2021

Email Carol  |  35-50 years of age  |  Experience level: over 5 safaris

Exemplary service and great time in Africa
5/5


We had plenty of time to go on a 3 day Safari to take this tour and see the wildlife. The Serengeti National Park is one of the outstanding national parks we visited which is quite expansive with abundant wildlife. We saw all of the animals up close including multiple lions, and buffalo, herds of zebra and giraffe, crocodile as well as hippos. Great value and photography on this three day safari.
We all had a great time going on this tour. Horace ,our guide, was amazing! He was very knowledgeable on where to find different animals, very kind and helpful in all of our needs.He picked us up right on agreed time,thank you Horace the tour was great and well organised by the company!!
We loved the way the African Savannah Trekkers took time to plan our travel while taking us through every process in a detailed manner. The fact that they were very sensitive in regards to Covid-19 protocols was an additional plus on their end. Our experience in Africa, being the first time was made easier and more interesting thanks to this tour operator!! Worth a five star from me.The airport transfer was done very professionally.Great reception too, from airport transfer to visiting the attractions, their website had everything true.
I would definitely recommend them anyday.


Andrea   –  
France FR
Visited: August 2021 Reviewed: Sep 24, 2021

Email Andrea  |  20-35 years of age  |  Experience level: first safari

TOP professionalism for an EXCELLENT result
5/5

It was not easy to contact and compare hundreds of agencies but it was worth it! Philomena's availability and professionalism immediately captured us by solving all our doubts and planning a dream safari at an unbeatable price. We chose a safari with lodge accommodation because we wanted to face this experience in the most comfortable and relaxing way possible and Philomena far exceeded all our expectations: the lodges booked were incredible !! cleanliness, kindness of the staff and EXCELLENT food. We were really surprised and delighted.
Our guide was Elisante, who seems to have been born and raised in the parks of Tanzania as he knew perfectly and by heart all the most strategic points of the parks we visited, managing to give us a unique and complete experience. She never needed a map, she drove for hours and hours in the wildest spots of the parks without ever straying from the main floor of our safari. He is also an excellent driver knowing perfectly what to do (and how to do) during the crowded times of the vehicles of the various agencies to keep you always on the front line.
The safari vehicle was like new and with all the necessary amenities for a TOP safari: pull-out roof, refrigerator, power sockets, radio to communicate with other vehicles, etc.

What else to say .. super recommended !!!

(automatic translation from Italian)

Celia   –  
Tanzania TZ
Visited: August 2021 Reviewed: Aug 27, 2021

Email Celia  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

My partner and I wanted to organize a 4 day safari in August 2021, in Tanzania. We contacted thousands of safari agencies, comparing prices and lodges. Without a doubt, Philomena's offer was unbeatable. From the first moment she answered all our questions with patience, we even made a call to clarify our route and the preferences we had. She helped us with all our concerns and her treatment was unbeatable.

Upon arrival in Arusha, we meet Philomena at our hotel to close the route and plan the departure time for the next day. We were able to meet our guide, Elisante, and calmly decide the schedules. We realized that the end point of our safari (Kilimanjaro airport and not Arusha) was not correct in the proposed planning and Philomena solved it without any problem. Thanks Philo!

The lodges proposed by Philomena were magnificent, we were very impressed. They were in strategic points and the food was exceptional, in addition to the treatment of the staff. Special mention to the camp with luxury tents in the Serengeti, a marvel !!

We were able to see the BIG FIVE during our route, Elisante is a guide with few words but he gives you the necessary information at the right time. He knows how to move freely within the parks and it shows that he has a lot of experience.

I definitely recommend this safari agency! Cordial and friendly treatment, fair price and unforgettable experience!

They have guides in Spanish, Italian, French, German and English.

(automatic translation from Spanish)

Gabriella   –  
United Arab Emirates AE
Visited: July 2021 Reviewed: Aug 2, 2021

Email Gabriella  |  20-35 years of age  |  Experience level: first safari

A superb Safari experience
5/5

We were accommodated at every possible opportunity throughout the trip from the very first moment. After getting off to a slightly tricky start due to air travel (arranged separately), our tensions were immediately alleviated when Philomena arranged last minute for our driver to change airport location from Arusha to Kilimanjaro in the early hours, which needless to say was enormously reassuring for us. Philomena's communication and customer service was productive and highly efficient, helping us to tailor the trip to our exact preferences in terms of what we wanted to see and which accommodation to select. There were also several nice personal touches we appreciated, such as meeting us at our hotel at the end of our trip to ensure our overall satisfaction.

We were lucky enough to see 4 out of the big 5 on the game drive itself and our driver Elie ensured we had excellent view points of the animals in sight. We could not believe how close we were able to get on several occasions- such a privilege to see the animals in such near proximity! On route to the Serengeti, our driver recommended that we stopped at Olduvai Gorge, one of the most famous archaeological sites in the world, which we were blown away and pleasantly surprised by. The accommodation along the way was all to a reasonable standard, providing good value for money. The stay in the Serengeti lodge deserves a particular mention; the food was incredible and it was awesome to hear the animals at night in their natural habitat. We also did the hot air balloon ride which was an exhilarating experience (if you don't mind getting up a bit early). Seeing the park from a bird's eye view had a unique charm and the Captain was highly knowledgeable about the animals and the Serengeti.

Ramy Khaled   –  
Tanzania TZ
Visited: July 2021 Reviewed: Jul 7, 2021

Email Ramy Khaled  |  20-35 years of age  |  Experience level: first safari

A lifetime experience made special
5/5

I strongly believe that this trip was made special because of Philo’s dedication and patience to tailor the plan to suit exactly what we were looking for. She was connected after we started our safari and provided support when needed until we made it back to Arusha. We forgot our charger in the AirBnb we stayed in when we first arrived in Arusha and she said not worry, she will handle it and she sure did. The best way to sum up our experience with Philo is you will be in safe hands with her and she will have your best interest as a priority.

Also, our guide Elie was equally as important as he made sure we had an outstanding experience when making the plan a reality. He always went the extra mile to make sure we get to experience and see the wildlife in the different parks. He is very knowledgeable and gave us a lot of information on all the different aspects of the trip (wildlife, parks, villages and random information about the country). I would not say that only luck played a role when seeing rare moments during our safari, but largely due to Elie’s dedication to go the extra mile to make it happen by seeking out information from other guides and following through with driving longer distances to reach these areas. Another important point, he is a very responsible and safe driver.

Thank you African Savanah Trekkers for this great experience, we are really thankful for everything.

Raj   –  
India IN
Visited: June 2019 Reviewed: Jul 6, 2021

Email Raj  |  20-35 years of age  |  Experience level: first safari

Committed to creating the best experience
5/5

Best decision of our trip to book with them. Maureen was always available to help us plan, make changes on the go. Our guides were super helpful, and knowledgeable it was such a fantastic experience. Thank you guys!

Grace   –  
Kenya KE
Visited: March 2021 Reviewed: May 31, 2021

Email Grace  |  20-35 years of age  |  Experience level: over 5 safaris

The most wonderful safari in Tanzania
5/5




The whole safari was perfectly organized and the communication was quite effective, fast and this company's coordination is quite commendable.
The Game Drive was amazing. We saw a lot of animals and different beautiful landscapes. Our guide was really friendly and understanding not to mention his knowledge, he really made the 5 day safari worth every shilling we spent. Above all he made us feel really comfortable,he also told us a lot of interesting facts about the animals, landscapes and Tanzania in general. Everyday was a greater experience than the previous day! We hope to return to Tanzania and work with this tour operator again.
Our nights were wonderful and we felt welcome there from the first second we arrived, the location was also amazing. It was the perfect place! On the last day our driver got us safely back to the airport. It was a perfect safari.
Along side the trip review i would like to acknowledge all the staff that made this tour a success! Thank you so much African Savannah for the amazing time.

Vaileth   –  
Kenya KE
Visited: February 2021 Reviewed: May 21, 2021

Email Vaileth  |  35-50 years of age  |  Experience level: 2-5 safaris

Remarkable travel!!
5/5

If you are looking for a company  to organize your safaris i assure you African Savannah trekkers is the best operator.
They offer great options at  a good price.
We completed 5 day safari visiting Tarangire, Ngorongoro and Lake Manyara and saw a bunch of animals including leopards, cheetah, lions...and enjoyed the beautiful sceneries of Africa that i have always read about. I can't say enough of how incredible the trip was with our guide Chris, as he drove through the plains he ensured we were comfortable. I am currently working on a wildlife project and his vast knowledge in wildlife and nature came quite in handy. He cleared my doubts and answered every question we had ,that was really impressive!
The lodges we resided in were quite commendable too, not to mention the food! we sure had an amazing time touring in Tanzania and this company had us completely satisfied. Thank you African Savannah Trekkers

Catherine   –  
United States US
Visited: April 2021 Reviewed: Apr 13, 2021

Email Catherine  |  35-50 years of age  |  Experience level: first safari

Excellent customer service from start to finish - definitely recommend!
5/5

Due to circumstances beyond our control, we had to switch our vacation from Kenya to Tanzania. I sent out multiple quotes to various companies through this website, but Philomena's prompt response and customer service persuaded me to book through African Savannah Trekkers. From arranging the COVID test in Arusha and waiting at the hospital for our results, to Elisante (our driver and guide) who was both professional and personable, to the overall safari experience with the wildlife and spotting the Big Five, it was a wonderful experience!! We even got to see a leopard up close and personal! Philomena was even to organize last minute transfers to the airport for us since one of our flights was changed and we needed to leave at different times to go to Kilimanjaro.

Accommodation review - We stayed in Hhando Coffee Lodge the first and last night - a very quaint lodge just outside of Ngorongoro - and in the Seregenti Heritage Luxury Tented Camp in the Serengeti for nights two and three. The food in the tented camp was delicious and the water pressure in Hhando was exactly what we needed after two nights in the Serengeti. All in all, accommodation was just what was required! Comfortable beds and accommodating staff at both locations! Just note that in both locations, you do not have wifi in the room. There is no wifi at the tented camp (although I did have LTE data on my mobile phone in Serengeti).

With both Elisante and Philomena, African Savannah Trekkers has star staff that go above and beyond. I would highly recommend this company to others considering any type of safari in northern Tanzania!

Average User Rating
5.0/5
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