Our front office staff
Ngurumah Tours and Travel
- Located In:
- Size:
- 10-20 employees (Founded in 2013)
- Member Of:
- IATA, ASTA & KATO
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $80 to $3,000 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Kavitha | 35-50 years of age | Experience level: first safari
They were really very good!
We had such a great time on Safari. Ben our driver was helpful and really knew what he was doing, so we go to see so many animals. Jessica in the office was very professional and easy to coordinate with.Infact we had contacted so many agencies but theirs was the only one to respond immediately and was very accomodative with out requests.My only recommendation would be to improve the travel van...even though it took us everywhere we needed to go, it could have been more comfortable for sure! So an upgrade on that would be excellent. Be clear on the package you are choosing and have a great time with these guys!
Reply from Ngurumah Tours and Travel
Posted on Apr 27, 2018Dear Kavitha,
Thank you for your review and we are glad you enjoyed your experience.We have noted the area of improvement and next time this will be well taken care of.Looking forward to hosting you again.
DE
Email Martina | 20-35 years of age | Experience level: first safari
Great & affordable Tour
Peter, our driver, was amazing! He was always on time, explained everything and made sure we were able to see the big 5, although we had booked the 2 days Tour only. The hotel the agency had booked for us was good too... Nothing luxurious, but good for 1 night.
It was a very nice 2 day safari. Good prep and nice drive and stay.
The service was very nice. It was a good driver and a very nice stay in the park.
Email Remigeo | 35-50 years of age | Experience level: over 5 safaris
Exceptional Service
Having used Ngurumah Tours & Travel over the past few years for my personal and Company travels to Uganda and within the Country (Kenya), I have not been disappointed with the professionalism of their team. I was very impressed by the manner and promptness with which they handled my complaint in regard to the service which we got Enashipai Lodge, which Ngurumah had booked for us on 3rd - 6th September 2017. Special thanks to Isaac, Elvia and your team members!
Email Samm | 20-35 years of age | Experience level: first safari
Helpful
Nice and professional staff ready to help. Pocket friendly rates
PH
Email Goi V. | 35-50 years of age | Experience level: over 5 safaris
A company you can trust and rely on your safari needs!
Last December we had a global conference held in Nairobi and we got Ngurumah Tours and Travel to facilitate all our inland transportation starting from the airport to the different places in Nairobi.
All I can say is that this company is really reliable. All their office staff, including the owner, are very kind and accommodating. They are very keen in making sure all our requests are met. The mini buses that we used are new and well maintained and the drivers are also on time and very helpful to our participants. I never encountered any problem with them. I highly recommend this company if you need inland transportation for your conferences held in and outside Nairobi, tours, and private car rentals. Their prices are very fair.
They are simply the best.
DE
Email grace | 20-35 years of age | Experience level: first safari
friendly
Simon the tour guide was very respectful and warm hearted.The picking up time was kept and the whole Safari was Excellent.
Email Tracy Moyo | 35-50 years of age | Experience level: first safari
Exceptional Service
We have worked with Ngurumah Tours and Travel on 2 occasions (2016 and 2017) and have had great service on both. The drivers were friendly and assisted us all the way. Support from the office during our journey was also well organised and there were no glitches. Communication was made throughout the duration of the hire of the vehicles, in terms of fueling, driver coordination etc. We went around a few counties and the drivers used the best routes to ensure we got to where we were going safely.
Email Simon | 20-35 years of age | Experience level: over 5 safaris
Adventure to Chaka Ranch
The trip was awesome. The preparation in advance of the trip in terms of vehicle selection, inspection (visit to parking yard), recommendations (e.g. Wi-Fi) and time agreement were very collaborative. On the date of departure from Nairobi, I was worried that the driver would not arrive on time. To my surprise, he was there earlier that 95% of us. I was privileged to take the front seat and we had many hilarious stories with the driver who was quite knowledgeable and experienced. We made stopovers as requested by colleagues and the driver was very accommodative. Upon arrival, he ensured that all of us had checked in before leaving.
On the return date, he came at exactly the time we had agreed. Since most of us were still having lunch, a distance from the reception area, the driver offered to go a pick my colleagues from the site since it was raining. This was very innovative of him and a kind gesture that was appreciated by all.
Our journey back was awesome, same as the day of departure.
Keep it up and thanks for the good experience.
Email Simon njoroge | 20-35 years of age | Experience level: over 5 safaris
Excellent travel services
It was such a memorable safaris.The acommodation ,driver and guide services were perfect