Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 8
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-3 of 3 Reviews
Kavitha   –  
India IN
Visited: April 2018 Reviewed: Apr 26, 2018

Email Kavitha  |  35-50 years of age  |  Experience level: first safari

They were really very good!
4/5

We had such a great time on Safari. Ben our driver was helpful and really knew what he was doing, so we go to see so many animals. Jessica in the office was very professional and easy to coordinate with.Infact we had contacted so many agencies but theirs was the only one to respond immediately and was very accomodative with out requests.My only recommendation would be to improve the travel van...even though it took us everywhere we needed to go, it could have been more comfortable for sure! So an upgrade on that would be excellent. Be clear on the package you are choosing and have a great time with these guys!

Reply from Ngurumah Tours and Travel
Reply from Ngurumah Tours and Travel
Posted on Apr 27, 2018

Dear Kavitha,
Thank you for your review and we are glad you enjoyed your experience.We have noted the area of improvement and next time this will be well taken care of.Looking forward to hosting you again.

Joachim   –  
Netherlands NL
Visited: November 2017 Reviewed: Nov 14, 2017

Email Joachim

It was a very nice 2 day safari. Good prep and nice drive and stay.
4/5

The service was very nice. It was a good driver and a very nice stay in the park.

Remigeo   –  
Kenya KE
Visited: September 2017 Reviewed: Sep 20, 2017

Email Remigeo  |  35-50 years of age  |  Experience level: over 5 safaris

Exceptional Service
4/5

Having used Ngurumah Tours & Travel over the past few years for my personal and Company travels to Uganda and within the Country (Kenya), I have not been disappointed with the professionalism of their team. I was very impressed by the manner and promptness with which they handled my complaint in regard to the service which we got Enashipai Lodge, which Ngurumah had booked for us on 3rd - 6th September 2017. Special thanks to Isaac, Elvia and your team members!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 8
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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