Average User Rating
Email Evano | 35-50 years of age | Experience level: 2-5 safaris
Email Purity | 20-35 years of age | Experience level: 2-5 safaris
Email Mo | 20-35 years of age | Experience level: first safari
Avoid this company
Avoid this company! We booked and paid upfront for a 4 day safari during our honeymoon in Kenya, on the day of the safari we were told by the company that no accommodation or park fees had been booked for us and we were required to pay an additional $1500 for the safari to happen. When we refused we were told the safari would not be going ahead. A month on we have been promised a full refund, however on the date we were told the refund would be paid, we were asked to wait another month.
This experience soured our honeymoon and has left us thousands of pounds out of pocket. We would advise people to not use this company.
Email Rency Villanueva | 20-35 years of age | Experience level: first safari
excellent service and very accommodating
Kaexy Tour provider is very accommodating and has excellent service
Reply from Kalexy Kenya Holiday Safari & ToursPosted on Aug 27, 2019
Thank you Rency for taking your time to review us and also rate us .We humbled to know that you had a wonderful experience with us.Thank you and welcome again
Email Claire | 20-35 years of age | Experience level: first safari
Once in a lifetime experience
I believe that this safari is great value for money. Our tour manager, Magdalene took wonderful care of us whilst booking our safari via e-mails. She replied to all our questions and provided the necessary information. She even communicated with us via Whatsapp on the day of the safari. Edward, our driver, was one of a kind. He drove fast but attentively. Not a man of many words but he really did his best to show us the beautiful Masai Mara. We were lucky enough to see ALL of the big five. We were ecstatic. He explained all the kinds of animals that we saw; waited patiently whilst we took a million photos, planned the game drive times with us etc. - we really appreciated his efforts.
Rhino camp was a very basic camp. William changed our camp after realising that there was a broken window in the shower. Beware of the monkeys! Zip the camps at all times. Electricity is available early in the morning (5-7) and in the evening (6-10) which makes sense since there is natural sunlight and most of the people are out for game drives during the rest of the time. We were impressed that hot water was also available. Food was simple but good.
Overall a very very satisfying and enjoyable experience. Keep up the good service. Will definitely recommend.
Reply from Kalexy Kenya Holiday Safari & ToursPosted on Aug 26, 2019
Thank you Claire for taking your time to review and rate us. Thank you for choosing us as your preferred safari planner. we look forward to serving you in future. welcome again
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