Reviews

Sort By: Date Most Helpful Rating 11-18 of 18 Reviews
Johnny Phu   –  
Vietnam VN
Visited: January 2018 Reviewed: Aug 22, 2018

Email Johnny Phu  |  35-50 years of age  |  Experience level: first safari

Mr James's services is very professional and excellent .
5/5

This Star Luck Travel company is really a very professional Travel Company with excellent services ,I and My family will come back again .

Irina Shekriladze   –  
Georgia GE
Visited: July 2018 Reviewed: Aug 22, 2018

Email Irina Shekriladze  |  35-50 years of age  |  Experience level: 2-5 safaris

My travel with Starluck travel was unforgettable, staff very friendly, professionals and reliable co
5/5

Responsive and very attentive staff, services were provided at high level, living conditions met our expectations . The safari tour was unbelievable, driver professional, many good impressions. I advice everyone to try this company. You will not be disappointed.

Yashpal SIngh Danu   –  
India IN
Visited: May 2016 Reviewed: Aug 22, 2018

Email Yashpal SIngh Danu  |  20-35 years of age  |  Experience level: over 5 safaris

superb and memorable adventure! We wish you continued success.
5/5

The Are Just Awsome , They Believe In Their Doing , I Realized They Deserved To Be The Number Company For Safari and Other Adventure Fun .

Liz   –  
China CN
Visited: July 2018 Reviewed: Aug 21, 2018

Email Liz  |  35-50 years of age  |  Experience level: first safari

professional services, friendly staff, cost~effective route.
5/5

efficient communication, meet our expectations, the safari is amazing, exciting,and total safe.

Jofra   –  
Tanzania TZ
Visited: March 2018 Reviewed: Aug 20, 2018

Email Jofra

Excellent Tour Operator in Kenya!
5/5

Please find below my safari review.

I went to Kenya a few weeks. I took advantage of my free time to go alone to Nakuru and I had the opportunity to make interesting meetings.

This trip was very enriching humanly and I could talk easily with the Kenyans, who are very warm people.

Mike, the coordinator of this program, is adorable. He knows his country and the city well. It is of great help for the concrete organization of outings, activities.

He accompanied me to the place of the course and also helped me to change money.

Advice for future participants: stay calm, open-minded and accept some unknown. A little anecdote (there are so many):

I fed the Velvet monkeys. Sadly a monkey grabbed me the glasses. Mike played a lot with it, and put it on his head.

I remember also the purring of some cheetahs that I was able to brush and who purred like big cats!

I will recommend Starluck because it is a serious and responsive organization.
Regards,
Jofra.

Gerald Bahati   –  
Rwanda RW
Visited: July 2018 Reviewed: Aug 16, 2018

Email Gerald Bahati

“Fantastic well organised trip
5/5

Our trip with Starluck Travel was unforgettable. The company is very organised and reply to emails promptly. Our trip was made that much more memorable due to our guide James Mbugua, he went above and beyond to cater to our needs and made us feel so comfortable around him. James is exceptionally knowledgeable and provided first hand knowledge about the wildlife and the people of Kenya. I would highly recommend this company if you are considering trip in Kenya thanks your very much James Mbugua

Mark   –  
Australia AU
Visited: January 2020 Reviewed: Jan 12, 2020

Email Mark  |  50-65 years of age  |  Experience level: first safari

Enjoyable,professional. Keep up the great work guys
4/5

Enjoyable experience. Communication was great,informative,polite & concise.

Regis   –  
Canada CA
Visited: July 2023 Reviewed: Jul 24, 2023

Email Regis  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Regis and not that of SafariBookings.
Terrible Safari Experience and Unprofessional Tour Guides
1/5

This is probably the worst safari experiences I ever had with Startluck Travel. We had a group of 8 people and booked a 10-day package service with the company. The two drivers (also the guides) assigned to us were totally unprofessional, especially one of the drivers who name is Carlos. Carlos had been playing a game during the safari with us all the time. During one of the safari days, he left and dropped us in the middle of the game drive and requested us to join the other group to continue the drive, as he needed to go to pick up the park tickets and had his car have maintenance service. Also, on one of the days, he just disappeared and remained unreachable for the entire day. As a result, we lost one day to experience the game drive and were left in the hotel for doing nothing. The company Starluck however did NOTHING and was unable to resolve the issue after receiving our complaints, which was totally a disappointment.

That being said, this is ABSOLUTLY not a company to recommend.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 16
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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