Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 466
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0

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Jan   –  
Singapore SG
Visited: December 2023 Reviewed: Jan 6, 2024

Email Jan  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jan and not that of SafariBookings.
Glorified accomodation booking service
2/5

The booking process with Spirit of Kenya started positive. However when trying to get more detailed information on the accomodation booked, itinerary specific etc things started to get less impressive. I never managed to get booking details from our Tanzania accomodation from the operator. So we tried to get this info from the accomodation. However without the booking confirmation code ( which Spirit never provided) they could not helps us either. So it became a guessing game in what kind of room, which what inclusions we would stay. Worst part was that Spirit seriously understated all travel times. As I read in a few other recent reviews. This seems to be serial. A quoted 1.5 hrs drive would be 3 hours. And a 6 hour drive became a 11.5 hrs on the road!!!! On top of this they forgot to book Serengeti entry tickets. Causing a 90 minute wait at the gate while our guide was trying to sort this out.
In regards advise on what parts of the parks were good or not to stay in we received absolutely no recommendations leading to very long drives from accomodation to known hot spots for animals.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 466
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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  • All corporate and/or tour info is provided by Spirit of Kenya, not SafariBookings