Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 525
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-4 of 4 Reviews
Celena Gilbert   –  
Morocco MA
Visited: December 2023 Reviewed: Jan 21, 2024

Email Celena Gilbert  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Celena Gilbert and not that of SafariBookings.
Great, with the ride guide!
3/5

I went on this trip as a solo traveler, which was a great choice for me because everything was pre-planned. I had a generally fantastic time and saw some amazing sights and animals! Overall, I am very happy with my experience!

My only feedback, and why I'm not giving 5-stars, is because my guide was knowledgeable, but hard to understand and communicate with. He sometimes seemed a bit harsh in his tone and when it's just the two of us for 7-days, it would have been nice to have a more personable host. Also, there were times when he didn't know what was scheduled and this led to uncomfortable situations; for example, I had booked a walking tour at Lake Naivasha and the guide didn't know about this, until he was putting me on the boat. This lack of knowledge led to me taking the walking tour in flip flops instead of close-toed shoes (I still have scratches on my feet) and I was carrying a heavy bag. Additionally, the vehicle was not what I expected; very old and uncomfortable.

Sergio   –  
Italy IT
Visited: December 2023 Reviewed: Dec 19, 2023

Email Sergio  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Sergio and not that of SafariBookings.
Very excellent guide and hotels, but not exactly a “luxury safari”
3/5

We started Safari with a van that, fortunely, had a problem before we started the road to Masai Mara. They kindly give us a jeep to excuse of it, but to reach the car the travel was very long and “adventurous”. First guide was very helpful, but for a “luxury safari” we were expected to have a different treatment.
When we reach the jeep in Narok, our guide was excellent. He knew very well masai mara and show us bigs 5 and all possible kind of animals live in Mara.
Ilkeliani camp was very good, in service and for food!
Lunch for the last day we were expected Spirit of Kenya provide a en route lunch packed by the hotel, but we payed a full day safari but Did only 2 Hours in the morning without a hotel meal.
Last thing that can’t allow to us to define this a Luxury Safari was the cars condition ( vero vero old) and lack of uniform for guide.

Agustin   –  
Chile CL
Visited: September 2019 Reviewed: Oct 21, 2019

Email Agustin  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Agustin and not that of SafariBookings.
Great trip but tour guide below expectations
3/5

We book a 5 day "High End" in Amboseli, Navaisha and Masai Mara. The email comunication to prepare the trip was tediuos. We expected the executive to give us better recommendations for planning the trip. They never let us know that they were going to pick us up at the airport in Nairobi! I had to made the transfer on my own.

Regarding our guide, he comply with the schedules and he was friendly. He was very worried that we could see all the animals as well. However, he did not communicate much with us during the games drives and did not keep us informed of what we were going to do during the day. Moreover, he was not very open to listen to questions or explain. Finally, the day we were arriving at Masai Mara's tented camp, the guide got lost along the way.

Accommodations were great. Excellent attention, great food, very comfortable rooms and very relaxing surroundings.

We had lunch outside our acomodation just once. The last day, when we went from Amani Mara to the airport we stopped for lunch on the way in a restaurant that was far from being the standard of the tour I booked (High End). I will not extend talking about the supposed high-end binoculars and the surprise charge of 3.5% to pay by credit card (unacceptable).

Bree   –  
United Arab Emirates AE
Visited: February 2017 Reviewed: Feb 28, 2017

Email Bree  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Bree and not that of SafariBookings.
Could have been better
3/5

We booked a 4-day safari in Amboseli and Tsavo with the company. The initial booking of the trip was a bit tedious with us having to call them a few times since we were not getting responses to emails, they explained this was due to an overload of bookings.
They failed to inform us that one of the safari camps they suggested, Kibo Safari Camp, (which we chose from the list of options they provided) didn't have electricity for most of the day, which would have been nice to know in advance. And there was a small mess up on our return airport transfer.
Also, since we were first time visitors to Kenya, it would have been great to have some expert advice from them on the various options for safari locations, hotels, food, etc.
However, the rest of the trip and the other hotels were great. The driver-cum guide they provided, Steve, was a very nice guy with a wealth of information about everything around us.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 525
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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