Reviews

Sort By: Date Most Helpful Rating 141-150 of 173 Reviews
John   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 6, 2019

Email John  |  20-35 years of age  |  Experience level: 2-5 safaris

Kilimajaro and Zanzibar
4/5

The bulk of the tour went very smoothly, all very relaxed and Wayfairer chose good quality hosts that made our stay enjoyable throughout. The service was flexible, and the team worked to tailor the tour to our very specific dates and requirements throughout, providing clear advice on what would and would not work.

The information pack we received was clearly laid out, with all relevant information provided. In particular, highlighting key restrictions at various points in the trip.

Ginny   –  
United Kingdom UK
Visited: May 2019 Reviewed: Jul 22, 2019

Email Ginny  |  50-65 years of age  |  Experience level: 2-5 safaris

Family Safari Experience
5/5

Wayfairer Travel planned an amazing trip for a family which lived to our every expectation and more. The lodges we stayed in were superbly located and Excellently appointed. The views from Rhino Ridge were incredible, giving tempting glimpses of the safaris awaiting. Thonga Beach Lodge is located on an incredible Indian Ocean beach which stretched for miles and often was deserted.
Menus were varied and imaginative. The policies employed by the Lodges to employ staff from local villages is very beneficial to the communities and it was enriching to meet local people.

Sarah   –  
Isle of Man IM
Visited: June 2019 Reviewed: Jul 22, 2019

Email Sarah  |  35-50 years of age  |  Experience level: 2-5 safaris

A brilliant family trip of a lifetime
5/5

From my initial telephone conversation with Thea until my follow up call with Carmen when we arrived back home the experience and organisation was outstanding. Definitely the best family trip we’ve ever had and the organisation and communication from the wayfairer team was second to none. Heartily recommend!

Kathy   –  
United States US
Visited: June 2019 Reviewed: Jul 2, 2019

Email Kathy

Great Tanzanian Adventure
5/5

Wayfairer Travel set up a wonderful trip for me to sister lodges Lake Manze and Madonya Old River on the southern circuit and flights with Coastal Aviation. From booking to the last flight back to Dar Es Salaam every minute was first class. Pre-trip service by Wayfairer was super and both lodges, game drives and flights exceeded my every expectation. Trip of a lifetime!!

Kundai Sinclair   –  
United Kingdom UK
Visited: June 2019 Reviewed: Jun 24, 2019

Email Kundai Sinclair

Awesome
4/5

We had an amazing trip to Southern Africa. The itinerary we had included Victoria Falls (the Zimbabwean side), a day trip to Chobe, a visit to Great Zimbabwe and Cape Town. Wayfairer Travel was amazing at booking our travel, ensuring that we had the best tour guides and any issues we faced were resolved immediately. They really surpassed our expectations.

Abigail Vilojen   –  
South Africa ZA
Visited: April 2019 Reviewed: May 19, 2019

Email Abigail Vilojen  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic holiday, excellent service from Wayfairer
5/5

I used Wayfairer to book a 2 week self-drive holiday in Namibia. We are UK citizens living in South Africa currently and when I started looking at accommodation and travel options for Namibia realised fairly quickly that, as we wanted to visit a number of destinations (8 over 2 weeks), it would be better to use an agent, so I contacted a number of tours companies via the Safari Bookings website. Most companies responded with generic offerings. Wayfairer were the only company that contacted me to ask questions about the type of holiday and experience we were looking for and after some initial email contact, arranged for one of their agents to call me so we could discuss further. We explored some options and in a fairly short time they had come back to me with a truly tailor-made itinerary, based on our personal preferences. Although they are a UK-based firm, they use a local agent in Namibia (ATI) who were also excellent.
We kept in regular contact from booking to the trip itself and they assisted with lots of queries and additional services like restaurant bookings.
The trip itself was a fantastic experience. We were provided with everything we needed on arrival, from airport collection, to having our hire vehicle delivered to our B&B, a personalised map and itinerary and helpful extras like a cooler box and ice-packs for our long road trips and a pre-paid cell phone, programmed with the numbers of all the places we were staying.
All of the accommodation was superb and the whole trip was smooth sailing. Namibia is truly an amazing country and I wouldn't hesitate to use Wayfairer again.

Annie Kennedy   –  
Switzerland CH
Visited: April 2019 Reviewed: May 4, 2019

Email Annie Kennedy  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent from start to finish
5/5

I couldn't recommend Wayfairer Travel any higher, they were outstanding. I would definitely put that down to the people I interacted with. I had placed enquiries with a number of travel agencies (through the Responsible Travel portal) on a Sunday night and Cat was immediately on the ball, contacting me on Monday morning. We spent 45 mins on the phone and she asked so many detailed questions. So when it came to putting our varied itinerary together she was spot on!
She was incredibly engaging, professional, responsive and a pleasure to work with.
(Other travel agents responded days later and I was very happy to tell them they had missed the boat!)
Once our trip was booked we were then in touch with Carmen who was also great.
I felt that they were available at any time if i had any issues, questions, queries and really had confidence in their support.
Carmen checked in with us a couple of days into our trip and also after the trip where I was very happy to feed back on the different experiences we had.
I would highly recommend Wayfairer to anybody!



Dan   –  
United States US
Visited: April 2019 Reviewed: May 1, 2019

Email Dan  |  50-65 years of age  |  Experience level: first safari

They deftly juggled complicated logistics.
4/5

They put together a multistop Zambia pleasure trip for me (solo traveler). I presented them with my interests and after some communication, they put together a plan. Their knowledge of the area and operators was very helpful. When, as they do, issues came up they were flexible in modifying my agenda (e.g. one of my extensions was canceled due to river water levels). I feel that their expertise made my experience much more enjoyable as I could focus on my trip and not the logistics.
Pro: professional, approachable, non-judgemental, flexible
Con: tends to gravitate to the more expensive experiences (which you can "tune" down), some difficulty reaching them during a weekend issue (consider international mobile phone rather than wifi based communications)

Hanna   –  
United States US
Visited: April 2019 Reviewed: Apr 16, 2019

Email Hanna  |  20-35 years of age  |  Experience level: first safari

Fantastic safari experience!
5/5

Time on our safari was fantastic! We loved that Wayfairer set us up with Basecamp Wilderness camp. Their mission, involvement in conservation efforts, and investment in the Masai people was wonderful to hear about and we felt very glad to support their company. 4 days, 3 nights was a great amount of time to be on safari. We saw so many incredible animals - including 16 lions, a jaguar, and 6 cheetah! There was a little bit of confusion about when we were leaving from the staff, but we got it all cleared away.

Paula Amberfield   –  
United States US
Visited: March 2019 Reviewed: Apr 16, 2019

Email Paula Amberfield

Comforting
5/5

Excellent and the organizations were amazing. The food was wonderful and there were many activities available.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 161
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 1
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