Reviews

Sort By: Date Most Helpful Rating 21-30 of 127 Reviews
HK   –  
United States US
Visited: June 2022 Reviewed: Jul 22, 2022

Email HK  |  35-50 years of age  |  Experience level: first safari

Excellent Tour Operator - Really let us enjoy our Honeymoon
5/5

I was really hesitant to book via a Tour Operator because I'd never done that before. I could not have been happier going with Wayfairer Travel. They helped customize the trip exactly to our liking, and everything was arranged and coordinated perfectly.

It was a huge relief to not worry about coordination, timing, the quality of the places we were staying in and just focus on enjoying our trip.

Fahad   –  
Canada CA
Visited: June 2022 Reviewed: Jul 16, 2022

Email Fahad  |  20-35 years of age  |  Experience level: first safari

Wayfair travel made our dreams come true.
5/5

We reached out to numerous travel agencies to book our safari honeymoon adventure. We ultimately settled on Wayfair. Right from the get go they were very attentive to the experiences we were looking for and able to create a custom travel plan which suited our needs. They were also able to provide excellent recommendations which made our trip that much better. The package was also very competitively priced. Lastly, they were very responsive to any questions even after we booked our trip. First class experience from start to finish.

Kate   –  
United States US
Visited: June 2022 Reviewed: Jul 15, 2022

Email Kate  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing coordination start to finish!
5/5

My husband and I started planning our honeymoon and didn't even have a settled location. Wayfairer helped us compare different experiences from across the world for best times, costs, different activities etc. We were thrilled when we settled on Kenya for May 2020. As everything began to shift and change in spring 2020 Wayfairer was clear and communicative throughout. We decided on new times and they rebooked and reconfirmed everything. Two years later the trip was incredible! We knew exactly what we needed for logistics and were able to disconnect and enjoy start to finish. Recommended highly!

King family   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 7, 2022

Email King family  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding capability to tailor the safari experience to match your desires
5/5

Cat did a wonderful job of translating our desire as a family of 5, for an experience that got us really immersed in the nature, balanced exploring a number of places with not rushing around, and a medium level of comfort/luxury.
For us that translated into visiting 6 locations in 14 days; Lake Manyara, Ngorogoro crater, Serengeti (2 camps) and Maasai Mara (2 camps). I’d highly recommend three things;
- a walking safari (20km with an overnight in the middle). Walking amongst your favourite African animals gave a totally different sensation from being in a vehicle and fly camping under the stars with food cooked on a campfire was wonderful.
- stay in a private conservancy in Maasai Mara; aside from the positive sustainability aspects, the limited vehicles and the ability to drive off road provided amazingly close encounters notably with lions, cheetahs, elephants and leopards.
- avoid the balloon safari; this was great advice which we took despite thinking it would be amazing, as it doesn’t deliver on how one imagines it to be. Folk we spoke to that did do one, were disappointed by the experience (not great viewing and a big crowded basket) and at $500pp a bit of a rip. A couple said it would be good to watch the great migration (1000+ herds).

I highly recommend Wayfairer, as they’re really knowledgable and professional giving confidence they’ll put a great trip together, and they did a great job of quickly sorting a last minute cancellation in Kenya in a way that avoided negatively impacting us.

Nigel Hussain   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jun 27, 2022

Email Nigel Hussain  |  20-35 years of age  |  Experience level: first safari

Remarkable Trip to Botswana and Zambia
5/5

Incredible and well-organised experience that was perfectly arranged by Toon and Josh at Wayfairer. Josh created the initial itinerary that was based off of my initial ideas/budget and Toon dealt with any other requirements or requests after the itinerary was created. This was a 2 week trip through Botswana and Zambia with multiple transfers and the professionalism, patience, communication and availability was both exceptional and reassuring. Looking forward to my next trip with Wayfairer!

Patricia Holding   –  
United Kingdom UK
Visited: April 2022 Reviewed: Jun 6, 2022

Email Patricia Holding  |  50-65 years of age  |  Experience level: first safari

Maggie was just AMAZING!
5/5

Our travel advisor Maggie was amazing from the very start and planned an itinerary to suit us all as a family of 6. She listened to what we wanted and just came up with the perfect trip from start to finish! It was my dream to have my family together to holiday on Safari, for my 60th birthday celebrations, nothing disappointed me!

We did two different Safaris in South Africa, 3 nights at each lodge then had a week in Mauritius. We had one occasion to contact the concierge who was assigned to us, Toon, and she was fab at sorting our query. The trip far exceeded our expectations. . We saw all kinds of wildlife, met the most amazing people and enjoyed the excellent food, two of our party are vegan and were catered for really well at all destinations. . The staff at both lodges were incredible, and at no point did we have to worry about anything. The same goes for Mauritius, amazing place and wonderfully warm welcoming people.

Every aspect of the trip was planned so well and with incredible attention to detail. Well done Maggie and team. Thank you for making my dream come true! We wouldn't hesitate to use Wayfairer again to plan our next trip.

Antonia   –  
United States US
Visited: October 2019 Reviewed: May 25, 2022

Email Antonia  |  50-65 years of age  |  Experience level: over 5 safaris

Above and Beyond Our Expectations in 2019 and 2022
5/5

Wayfairer Travel went far beyond our expectations when we traveled to southern Tanzania and Zanzibar in 2019. We spent two weeks exploring the Rufiji River riparian, grassland, and woodland ecosystems and wildlife of the Selous Game Reserve on land and boat. This was the first time we saw packs of wild dogs on our many trips to the continent. We then took a few days on Zanzibar to snorkel in the turquoise ocean and sight see historic Stonetown. The local contacts were professionally-trained wildlife guides who knew some of the Wayfairer Travel staff personally. Our accommodations and meals were 5-star fabulous and the staff at each safari camp and beach resort went above and beyond to give us a memorable, luxurious experience. Wayfairer Travel's Carmen Castrovillari covered every detail and answered every question we had before the trip. Carmen continues to provide excellent communication as we plan our next trip for September 2022 to South Africa. Her patience with our apprehension to travel and travel changes during the past 2 years has been outstanding and professional. We will use Wayfairer Travel again and highly recommend them to family and friends. Thanks, Carmen Castrovillari, for a well organized, highly enjoyable, and stress free trip.

Elizabeth Cullen   –  
United Kingdom UK
Visited: April 2022 Reviewed: May 13, 2022

Email Elizabeth Cullen  |  65+ years of age  |  Experience level: 2-5 safaris

Knowledgeable and provided excellent attention to detail regarding all aspects of the holiday.
5/5

We had a marvelous and wonderfully memorable holiday in Namibia. Josh at Wayfairer Travel clearly knew the country and gave us excellent advice whilst determining our itinerary. He was also very patient! It all worked beautifully and accommodation was excellent. At the start of the tour, we were given detailed directions, with the route highlighted on the map. We were also shown where possible fuel and food stops were, together with clear advice on driving on the gravel roads. We were provided with a mobile phone which was already set with all our accommodation numbers and emergency numbers and made us feel well looked after and safe.
There were so many highlights, it's impossible to pick one: the dunes, kayaking with seals and dolphins, a herd of desert adapted elephants, hundreds of zebra at a waterhole, lions mating (!), two black rhinos aggravating each other, tracking a leopard, seeing 2 pangolins on a night drive, the ever changing landscapes and unusual rock formations, the night sky and the Milky Way, the silence, the pale golden grasses swaying in the wind. The itinerary certainly enabled us to have a great variety of wonderful experiences whilst exploring this beautiful country. We would definitely recommend Wayfairer Travel.

Gabrielle   –  
Jersey JE
Visited: March 2022 Reviewed: Apr 25, 2022

Email Gabrielle  |  65+ years of age  |  Experience level: 2-5 safaris

Amazing service from Wayfairer Travel.
5/5

We travel extensively worldwide and Wayfairer went above and beyond any other agent we have experienced. The communications were prompt and efficient. Every query no matter how small was answered quickly, normally same day.No waiting around for replies as with other agents. The tour was seamless and operated like clockwork even though it was tailor made for us and included various forms of transport and different accommodation. It was extremely good value. Each segment of our trip to South Africa, Botswana and Zimbabwe was on time and reliable. All PCR tests we needed to have to travel between various countries were organised for us at our hotels and went without a hitch. I would not hesitate to use Wayfairer again and will recommend them to family and friends. Thanks especially to Toon and Josh Flatman for organising a well run, highly enjoyable and stress free trip.

Christian H   –  
United Kingdom UK
Visited: April 2022 Reviewed: Apr 20, 2022

Email Christian H  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic End-to-End Experience
5/5

We booked a five day safari in the Masai Mara for the family with Wayfairer and had a wonderful time. The sales team was knowledgeable and responsive in terms of designing a trip to our specifications, providing helpful expert suggestions along the way. The trip Wayfairer put together was absolutely fantastic in terms of logistics, wildlife, and accommodation, and it was excellent value for money given the overall experience. We also greatly appreciated Wayfairer's concierge service, which provided helpful practical travel/logistics support and advice in the run-up to and during the trip itself. Highly recommended!

Average User Rating
5.0/5
Rating Breakdown
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