Sort By: Date Most Helpful Rating 61-70 of 149 Reviews
Lisa   –  
United States US
Visited: February 2022 Reviewed: Feb 18, 2022

Email Lisa  |  35-50 years of age  |  Experience level: 2-5 safaris

Magical Trip

We had a general idea of what we wanted. Wayfairer took that vision and made it better than I could have asked for.

The communication was so easy. I had a few changes and they were so easy to implement. It’s hard with COVID and the unknowns but they made it so easy.

Every guide, hotel, driver we had was amazing. Probably the best service I have ever had on any trip.

Elaine   –  
United Kingdom UK
Visited: January 2022 Reviewed: Feb 3, 2022

Email Elaine  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional, friendly and always ready to answer my questions.

We told Wayfairer our interests and they came up with an ideal itinerary to Uganda and Kenya; we saw so many animals, birds and experienced local culture we were overwhelmed. Our local agent in Uganda was amazing; we were so well looked after by our guide and driver Eric it allowed us to have such a wonderful insight into the Ugandan way of life.

We were impressed with Wayfairer and nothing was too much trouble for them. We wouldn’t hesitate to use them again and highly recommend them.

Robbi   –  
United States US
Visited: December 2021 Reviewed: Jan 4, 2022

Email Robbi  |  65+ years of age  |  Experience level: 2-5 safaris

Knowledgeable and responsive

I went Gorilla Trekking in Rwanda. The knowledge of what I would encounter was very important in my Lodge selection and step by step Itinerary. The coordination of air fares, activities and transportation were detailed from the very beginning. Any questions were always answered quickly and working with me sometimes daily enabled me to experience one of the best trips I have ever taken.
The excellent communication, responsive service and reliability of the total value of this trip was possible only due to Wayfairer's personal attention to details.

Staying at the Heavens Retreat lodge upon arrival to Kigali and then having a Driver/Guide every day helped ensure I was totally taken care of!!! The choice of Singita Kwintonda lodge is truly magical and my most treasured vacation. Staying 8 nights at Singita, massages every day, endless fresh delicious food and drinks and 3 gorilla treks and one golden monkey trek along with remarkable exceptional service was experienced by EVERY person on staff at the lodge.

Chris & Kerrie   –  
United States US
Visited: December 2021 Reviewed: Dec 30, 2021

Email Chris & Kerrie  |  35-50 years of age  |  Experience level: first safari

Expertly planned trip with top-notch customer support!

We had an amazing experience with Wayfairer during our safari to 3 lodges in Kenya during December '21.
From the initial conversation with Josh, who helped us personalize and tailor our trip, to the trip support given to us by Toon and the rest of the team, every step was meticulously planned and coordinated so that virtually all the stress of this International trip was removed.
We went to Saruni Rhino, Saruni Samburu and Mahali Mzuri over 7 days, with a night in Nairobi at each end for a total of 9 days. Each lodge we stayed at had its own personality and attributes, and I really liked that we did a combination of locations.
We had a nice mixture of walking safari time, game drives, excursions to animal orphanages and community locations... so we never found ourselves getting bored at all or stuck doing just one thing.
The game viewing was exceptional, and we saw the "big 5" repeatedly, in addition to the Samburu "special 5".
All of the staff and guides at every lodge were wonderful and incredibly good at taking care of us..anticipating our every need. They treated us like family and were genuinely kind and authentic with regards to sharing their culture and beautiful lands.
We honestly had a tremendously positive experience and if there were not other places to visit, we would probably go back on safari to Kenya every year with Wayfairer. Well worth the cost!

GC   –  
United States US
Visited: November 2021 Reviewed: Dec 21, 2021

Email GC  |  65+ years of age  |  Experience level: first safari

Excellent to work with- agents were all competent, efficient, and caring; truly professionals.

I would have no hesitations about using Wayfairer Travel again for a future trip. Easy to reach them for any questions. Trip was seamless in all details.

B&L   –  
United States US
Visited: October 2021 Reviewed: Nov 10, 2021

Email B&L  |  20-35 years of age  |  Experience level: first safari

Very buttoned-up star to finish

Wayfair did a great job organizing our honeymoon trip. There were many transfer points (international airport, to domestic airport in Kenya taking a flight to the Masai Mara, followed by transit to the safari camp) with prompt drivers and no lag times. They also arranged for us to take mandatory covid tests at our camp in an efficient way, which kept our trip streamlined. Great trip!

Gabriela   –  
Colombia CO
Visited: October 2021 Reviewed: Oct 23, 2021

Email Gabriela  |  20-35 years of age  |  Experience level: first safari

Great service

This trip has exceeded my expectations! Since the time we arrived to Nairobi's airport everything was arranged so we didn't have to worry about one single thing. Every lodge from Saruni was exceptional, specially because of the masai people, they are amazing, genuine and provided such a good service to us, i really hope to see you guys again.

We were able to see every animal i dreamed of and i will never forget this amazing experience.

Thank you to our guides: Joseph in Nairobi, Jimmy in Samburu and Jhon in the Masai Mara.
Lodges: Sammy and all the people that spent time with us at the lodges
Office: Maggie and Toon

You were great!

Cagatay Serbes   –  
Turkey TR
Visited: September 2021 Reviewed: Oct 22, 2021

Email Cagatay Serbes  |  20-35 years of age  |  Experience level: first safari

Thought about the details, didn’t miss a thing, everything was well organized and easy to navigate!

I will use this chance to thank you an amazing trip. I got to french kiss a giraffe, hug a biig deer named Jackie ( not actually a deer it’s much bigger ), and touch a Rhino. Will have the summarize with that, but everything was very well organized so thank you for allowing me to experience this Toon, Josh, Jason and all you beautiful people.

Shara   –  
Sierra Leone SL
Visited: August 2021 Reviewed: Sep 20, 2021

Email Shara  |  35-50 years of age  |  Experience level: first safari

Wayfairer exceeded our expectations

After a quick phone call with Maggie to discuss what we were hoping to do during our time Rwanda, she laid out the perfect itinerary for our trip. When we arrived in Rwanda, every hotel was better than we expected. Our tour guide/driver (Egidi) for the week was so helpful, friendly, and went out of his way more than once to give us a great experience. We will definitely use Wayfairer for our next adventure!

Dean   –  
United States US
Visited: August 2021 Reviewed: Sep 1, 2021

Email Dean  |  65+ years of age  |  Experience level: first safari

WOW, what an amazing trip!

My wife and I researched a number of travel agencies to plan our first trip to Africa and decided on using Wayfairer Travel. They had great reviews and we even contacted past customers and talked to them personally. The decision to use Wayfairer was easy.
We booked a 6 day, 5night stay at Saruni Mara for August 2021 and had an incredible time. The safari was way more than anything we imagined.
The staff at Saruni Mara was absolutely wonderful and saw to all of our needs. From Chris the manager to Daniel our driver/guide. Daniel was a fantastic guide, always found us game and put us in position for great photo shots. We saw 32 animals including the Big 5 and saw the Great Migration of Wildebeest. Plus, we saw 46 species of birds!
But the trip started with our arrival in Nairobi Kenya. Cat, Carmen and Siripun had everything planned out for us. As we deplaned at the Nairobi airport we were met as soon as we got off of the plane by a representative, Winnie, who walked us through customs and got us out of there promptly. She then took us to baggage claim where we picked up our bags and followed her outside where we met James. James drove us to our hotel and then picked us up the next morning where he took us to Wilson Airport to catch a small single prop airplane which took us into the bush, where we met Daniel. Winnie and James were fantastic.
At the end of our safari Daniel took us back to the grass landing strip where we caught our flight back to Wilson Airport in Nairobi, where James was waiting for us to take us to the airport.
We have nothing but praise for Wayfairer Travel and the Saruni Mara Lodge. Not one negative.

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