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4.9/5

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  • 3 star 1
  • 2 star 0
  • 1 star 1

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Stevie   –  
United States US
Visited: June 2025 Reviewed: Jul 31, 2025

Email Stevie  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Stevie and not that of SafariBookings.
Lost $6,400 with Ngoni Safari Tour Operator
1/5

The Ngoni Safaris Manager, Bwire, planned our 5-day Gorilla Trip in June. Bwire double charged me on my credit card for the trip and acknowledged his mistake but Ngoni Safaris refuses to refund me my money $$$. I verified this mistake in May 2025, when we received the trekking permits, and Bwire has assured me 4 times in the past 2 ½ months that he has corrected this error but Ngoni Safaris still fraudulently retains my money. Bwire has spent the duplicate $6400 and is unable to repay the money.

I am currently pursuing legal action through an attorney to recover these funds. Based on my experience, I strongly recommend that the company be suspended from safari listings until this matter is resolved.


Average User Rating
4.9/5
Rating Breakdown
  • 5 star 184
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 1
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