Our Company Team.
NGONI Safaris Uganda
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $130 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Email Mike | 20-35 years of age | Experience level: 2-5 safaris
Overall I would not recommend Ngoni Safaris company for a trip around Uganda
Good
1. We had a nice 10 day tour around the beautiful country, visited multiple national parks, gorilla and chimpanzee tracked, and had nice accommodations, plenty of water, hot meals, and our guide Eli cared about us having a great time, despite the shortcomings of Ngoni Safaris Company
2. When our bags were delayed by a day, Sedrick/Ngoni arranged for it to be picked up from the airport and delivered 6+ hours to our lodge (for a fee), but I was grateful they quickly helped us during a very frustrating start of the trip (fyi baggage is frequently delayed at Entebbe airport so pack accordingly)
Bad
VEHICLE QUALITY:
1. They speak about their great land cruisers but it was of very poor quality
2. Bad suspension, extremely loud, constantly shaking during the entire ride, seatbelts were broken, and handles were missing, I’ve been on multiple safaris across Africa and never had this experience
3. It also was unsafe and broke down multiple times, the engine would cut off randomly, and it would refuse to start. Which is extremely dangerous when you are driving around mountains, in rain, and in vast emptiness
4. This was a major problem on multiple occasions as we had to be manually pushed for the car to start, we got stuck in a national park which is terrifying with large wild animals roaming around, and we broke down and had to visit mechanics multiple times during the trip, the guide was very frustrated with this situation and I blame Ngoni Safaris Company
COMMUNICATION:
1. During the months leading up to the trip, we received no assurances about reservations; money received etc, and the company was silent for weeks on multiple occasions, this is tourism 101 and they failed, it really makes you question the quality of the company before you start
2. I had to request a packing list, and even then it was missing key items, so thankfully I did my own research or I would have been in a bad position
3. No communication the day or week before arrival to set expectations (e.g., name of guide, where to meet), even upon arrival it took an hour for the company to respond to my text asking what to do, that is unacceptable
4. However, when it came to them pressuring me to choose the company and requesting payment they were quick to send multiple nagging emails which is unprofessional and shows what they care about the most
OTHER ISSUES:
1. Our guide did not have our proper itinerary and multiple times on the trip I had to correct him and make sure excursions I paid for were included. Even upon arriving we had scheduled a Mabamba swamp tour and our guide thought we were driving directly to the rhino sanctuary. Thankfully he was accommodating and we did not miss an experience but it’s frustrating to have to keep correcting the guide
2. We told Ngoni Safaris we were celebrating our 10 year wedding anniversary, and they agreed to provide wine, cake, and special accommodations for one night which was a great gesture but when it came to execution it was not coordinated ahead of time and I had to remind Sedrick of this before the last day and they threw something together, but I could tell it was not communicated to the lodge ahead of time. Even our guide had no idea we were celebrating such an occasion which is a huge miss
3. A couple of the lodges had some rooms with air conditioning that were nominally more expensive, I was aware and requested to be placed in those rooms, but without my research we would have had no idea. These are little things that Ngoni should ask the clients about, so we can make informed decisions
Overall I could feel that this company is not of a high standard and they should really improve how they operate in order to be at a 5 star level
CY
Email Michelle | 20-35 years of age | Experience level: 2-5 safaris
Exceptional
Winter was very knowledgeable about everything, from animals to culture and i learned so much! He went out of his way to make this trip very memorable and he succeeded! He was very professional and made me feel like at home! Also Sedrick has been very kind with the management of the whole trip!! As a female solo traveller i felt super safe throughout the trip!!Would definitely return to Uganda and will definitely be choosing Ngoni Safaris!!!
NI
Email Michelle | 50-65 years of age | Experience level: 2-5 safaris
Magical /spectacular—a truly transformative adventure filled with breathtaking wildlife encounters
Our safari with Ngoni Safaris was nothing short of spectacular—a truly transformative adventure filled with breathtaking wildlife encounters, impeccable daily service from Reagan our personal guide , driver , who’s role included seamless logistics that exceeded every expectation, making it the trip of a lifetime with memories we'll cherish forever.
From trekking with gorillas , cheetahs and rhinos to intimate moments with lions, elephants, hippos and more, every game drive / boat safari was magical. Our guide Reagan was incredibly knowledgeable and passionate and brought the wilderness alive with his knowledge and made us feel completely safe and immersed. We highly recommend Ngoni Safaris to anyone dreaming of an authentic, unforgettable African adventure.
DE
Email Felix | 35-50 years of age | Experience level: first safari
Once in a lifetime Experience
It was an absolutely fantastic experience. The diversity of this trip is incredible and hard to beat; we saw the Big 5 and much more. But meeting the gorillas was definitely the highlight for us. The trip was perfectly planned by Ngoni, and they took care of all our needs during the trip. We didn't have to worry about a thing. A big thank you also goes to our wonderful guide Hillary, who had extensive knowledge about his country, animals and culture. We had a lot of fun together and can only recommend him. This trip was a 10/10!
Email Stephanie and Paul | 50-65 years of age | Experience level: 2-5 safaris
Ngoni Safaris provided a well-planned, customized gorilla Safari
Gard was our amazing driver for our Safari trip from the Kigali Airport in Rwanda to our hotel and then on to crossing the border into Uganda and on to our Lodge in the Rwindi Impenetrable Forest (and back again at the end). He always had bottled water available for us in the car which mattered so much! We felt totally safe with his careful driving (as Rwandans drive on the right side and Ugandans drive on the left). He helped us negotiate security and immigration. We made lovely stops along the way to eat, photograph and purchase items.
In addition, Gard was so knowledgeable and shared his information with us during the trip from sites and wildlife along the drive, the history of the countries, to essential safety precautions. While at our lodge, he would meet with us each evening so we could prepare for the upcoming treks, helping us to rent gators, get masks, and review the supplies to pack. He would cheerfully drive us each day, multiple times (regardless of the early morning departures), and then diligently wait for us (for many hours) while we trekked. While he waited, he continued to educate himself by reading books on the bat populations and bird varieties in Bwindi, to share this knowledge with others. He had just completed his college degree in Accounting (amazing) and yet still continues learning.
One of the most admirable qualities that I appreciated in Gard was his calm and patient personality: nothing shocked him or frustrated him- he was always cheerful and helpful. We did have a Visa issue at the border and he calmly and patiently helped us maneuver through. We also had trouble with ATMs and he would cheerfully drive us to other ATMs until we had success. If we had a question or concern, he would find the answer. If I was getting car sick, he would drive slower and make stops along the way. Gard Florence is the one who made this trip a success, as he totally customized our tour to suit us individually. We highly recommend Gard, as he was definitely worth a generous tip!
Thank you so much Gard.
Ngoni mistakenly double charged us when signing up which took some time to reverse the charges. We scheduled two days of Gorilla Trekng through Ngoni and they were amazing experiences which we will always treasure 💕 We had a beautiful cabin at the border of the impenetrable forest, with delicious meals and excellent service. The temperatures were very chilly in the evening inside the cabin, so they provided hot water bottle and blankets, which kept us warm. The hotel near the airport was excellent and the free transportation to and from the hotel/airport was beneficial.
This was an amazing once in a lifetime experience!
Stephanie and Paul
Tucson, Arizona USA
June 2025
HU
Email Lajos Klein | 50-65 years of age | Experience level: first safari
Excellent, reliable tour organization
It was a fantastic trip, far exceeding all our expectations. Precise organization, first-class accommodations, maximum service, excellent guide. The standard tour was fine tuned according to our interest and request. Sedrick was very flexible, managing changes due to our flight schedule change and offered accomodation upgrades during our trip. Our guide Mubarack is the best!
BR
Email Vilmar | 50-65 years of age | Experience level: first safari
Perfect
A perfect trip! Guide Reagan was a top-quality professional! To sum it up, I now consider myself to have a friend in Uganda!
BR
Email Regina | 50-65 years of age | Experience level: first safari
Fantastic!
We would like to thank you for all the attention received. Our guide Reagan was exceptional, as we don't speak English, he dedicated himself to learning Portuguese and patiently guided us through 11 days in Uganda. They were days of harmony, joy and many surprises and achievements. Definitely one of the best trips we've ever taken in our lives!!! Thank you very much!
AE
Email Bharadwaz Gelli | 35-50 years of age | Experience level: first safari
Excellent planning and execution of multi day safari tour including chimpanzee and gorilla tracking
I had a great experience with Ngoni safari for this multi day itinerary. The team planned it very well and it happened perfectly. I would strongly recommend them for organizing this tour. I just focused on the experience and they did all the hard work.
CA
Email Pascal | 50-65 years of age | Experience level: 2-5 safaris
An unforgettable family adventure with Ngoni Safari and our guide Eddy!
We experienced a true family adventure, just the way we like it, with our two daughters aged 17 and 19. Our wish was to combine sports activities, primate trekking, and a few days of safari.
From the very beginning, Sedrick from Ngoni Safari was highly responsive and skillful in planning our itinerary. He perfectly understood our needs and designed a tailor-made trip. He was flexible with payment terms and even accepted last-minute adjustments during the journey (such as changing a hotel to facilitate our transfers), which was very reassuring.
Our trip to Uganda was fabulous:
-Gorilla and chimpanzee trekking in habituation mode: an outstanding choice that allowed us to live a truly immersive experience, far beyond our already high expectations. This was, without a doubt, the highlight of our journey.
-Rafting on the Nile: an exhilarating adventure that the whole family loved.
-Hotels and lodges: luxurious, superb, and very comfortable.
-Transportation: a clean and very comfortable vehicle, perfect for long drives.
A special word for our guide Eddy: knowledgeable, friendly, and passionate, he greatly enriched our experience.
Our only small regrets: not being able to taste more traditional Ugandan dishes (lodges offer very few local food options), and the reality of long drives on unpaved or poorly maintained roads, which should be expected as part of the adventure.
Overall, the whole family came back absolutely delighted. We highly recommend Ngoni Safari to anyone wishing to experience an exceptional journey in Uganda.
